User authentication not accepted

us4u

Can some one please help me. I set up the API with correct username and password but I'm getting the following error

XOA-2909 [User authentication not accepted] : login not permitted: reason code = 1000 msg-not found

I commented out some code and used the default values. Here is the code:

public void SendJob()

{

//JobSubmitRequest Fax

// setup EMsgAPI object - EM

JobSubmit.JobSubmitService EM = new JobSubmit.JobSubmitService();

// setup Authentication objects

JobSubmit.RequestAuthentication reqAuth = new JobSubmit.RequestAuthentication();

JobSubmit.XDDSAuthType XDDSAuth = new JobSubmit.XDDSAuthType();

JobSubmit.UIDType uid = new JobSubmit.UIDType();

// init Authentication objects

XDDSAuth.Password = "password";

uid.Value = "username";

XDDSAuth.RequesterID = uid;

reqAuth.Item = XDDSAuth;

// Setup MessageObject

JobSubmit.MessageType[] JS_Message = new JobSubmit.MessageType[1];

JS_Message[0] = new JobSubmit.MessageType();

// Setup JobOptions - CREF, Billing Code, FAX

JobSubmit.JobOptionsType JS_JobOptions = new JobSubmit.JobOptionsType();

JobSubmit.EncodableStringType JS_CRef = new JobSubmit.EncodableStringType();

JobSubmit.EncodableStringType JS_BCode = new JobSubmit.EncodableStringType();

JobSubmit.FaxOptionsType JS_FaxOptions = new JobSubmit.FaxOptionsType();

DateTime StartDateValue = new DateTime();

StartDateValue = DateTime.Now.AddHours(1);

DateTime EndDateValue = new DateTime();

EndDateValue = DateTime.Now.AddHours(2);

JobSubmit.DeliveryType ScheduledDelivery = new JobSubmit.DeliveryType();

ScheduledDelivery.Schedule = JobSubmit.ScheduleType.scheduled;

ScheduledDelivery.ScheduleSpecified = true;

ScheduledDelivery.StartTimeSpecified = true;

ScheduledDelivery.StopTimeSpecified = true;

ScheduledDelivery.StartTime = StartDateValue;

ScheduledDelivery.StopTime = EndDateValue;

JS_BCode.Value = "123456789_submittfaxjob";//txtBC.Text;

JS_JobOptions.BillingCode = JS_BCode;

JS_CRef.Value = "217340987_submitfaxjob"; //txtCRef.Text;

JS_JobOptions.CustomerReference = JS_CRef;

// Set FaxOptions

//JS_FaxOptions.FaxMode = EMsgAPI_Demo.EMsgAPI_JobSubmit201101.FaxModeType.fine;

//JS_FaxOptions.FaxModeSpecified = true;

// Set Retry Algo

JS_FaxOptions.DeliveryRetryPattern = "11";

JobSubmit.FaxCoversheetOptionType CoverSheet = new JobSubmit.FaxCoversheetOptionType();

CoverSheet.UseCoversheet = JobSubmit.YesNo.yes;

JS_FaxOptions.FaxCoversheet = CoverSheet;

// Set PilotLine

JobSubmit.FaxPilotlineOptionType PilotLine = new JobSubmit.FaxPilotlineOptionType();

string pilot = "1";

switch (pilot)//(txtPilotLine.Text)

{

case "1":

PilotLine.PilotlineStyle = JobSubmit.PilotlineStyleType.type1;

break;

case "2":

PilotLine.PilotlineStyle = JobSubmit.PilotlineStyleType.type2;

break;

case "3":

PilotLine.PilotlineStyle = JobSubmit.PilotlineStyleType.type3;

break;

case "4":

PilotLine.PilotlineStyle = JobSubmit.PilotlineStyleType.type4;

break;

case "5":

PilotLine.PilotlineStyle = JobSubmit.PilotlineStyleType.type5;

break;

case "6":

PilotLine.PilotlineStyle = JobSubmit.PilotlineStyleType.type6;

break;

case "7":

PilotLine.PilotlineStyle = JobSubmit.PilotlineStyleType.type7;

break;

case "8":

PilotLine.PilotlineStyle = JobSubmit.PilotlineStyleType.type8;

break;

default:

PilotLine.PilotlineStyle = JobSubmit.PilotlineStyleType.none;

break;

}

PilotLine.PilotlineStyleSpecified = true;

PilotLine.PilotlineText = "PILOTLINETEXT";

// Set JobOptions as FaxOptions

JS_JobOptions.FaxOptions = JS_FaxOptions;

// Set Message Object

JS_Message[0].JobOptions = JS_JobOptions;

// Free Objects

JS_JobOptions = null;

JS_FaxOptions = null;

JS_CRef = null;

JS_BCode = null;

// Setup Documents

JobSubmit.DocumentType[] JS_Documents = new JobSubmit.DocumentType[2];

JS_Documents[0] = new JobSubmit.DocumentType();

// Setup reusable variables for the document

JobSubmit.DocDataType DocData = new JobSubmit.DocDataType();

string File;

//// Setup Document 1 - PDF

File = ReadAndEncodedFile(@D:\sample.pdf, true);

DocData.format = JobSubmit.DocEncodingFormat.base64;

DocData.Value = File;

JobSubmit.EncodableStringType fname = new Fax2Mail.JobSubmit.EncodableStringType();

fname.Value = "sample.pdf";

JS_Documents[0].Item = DocData;

JS_Documents[0].Filename = fname;

JS_Documents[0].DocType = "PDF";

JS_Documents[0].ItemElementName = JobSubmit.ItemChoiceType.DocData;

JS_Documents[0].@ref = "Doc1";

DocData = null;

// Setup Content

JobSubmit.ContentsType EM_Content = new JobSubmit.ContentsType();

EM_Content = new JobSubmit.ContentsType();

JobSubmit.ContentPartType[] JS_Content = new JobSubmit.ContentPartType[1];

JS_Content[0] = new JobSubmit.ContentPartType();

//JS_Content[1] = new EMsgAPI_Demo.EMsgAPI_JobSubmit201101.ContentPartType();

// Setup references to documents

JS_Content[0].Item = "Doc1";

JS_Content[0].Treatment = JobSubmit.TreatmentType.body;

JS_Content[0].TreatmentSpecified = true;

// Setup Destination

JobSubmit.FaxType[] delivery = new JobSubmit.FaxType[1];

delivery[0] = new JobSubmit.FaxType();

delivery[0].Phone = "Number";

delivery[0].@ref = "Fax Number Entered";

JS_Message[0].Destinations = delivery;

//EM_Content.DynamicContent = JS_Content;

EM_Content.Part = JS_Content;

JS_Message[0].Contents = EM_Content;

JS_Message[0].MessageId = System.Environment.MachineName + DateTime.Now;

JS_Content = null;

// Everything is Setup Prepare to Launch Job

// Setup Request and JobSubmitRequest object

JobSubmit.Request Request = new JobSubmit.Request();

JobSubmit.Response Response = new JobSubmit.Response();

JobSubmit.JobSubmitRequest JS_Request = new JobSubmit.JobSubmitRequest();

JobSubmit.JobSubmitResult JS_Result = new JobSubmit.JobSubmitResult();

// Setup Proxy server and EMsgAPIConnect URL for posting data

Set_Server_and_Proxy(EM);

//// Setup Reqeust Object

//if (true)//(cmbServer.Text.Contains("Async"))

//{

// Request.SenderKey = "http://www.bdrsoftware.com/Service1.asmx";

//}

// Setup Reqeust Object

Request.ReceiverKey = EM.Url;

Request.Authentication = reqAuth;

Request.RequestID = "RequestID";

JS_Request.SubmitId = "SubmitId";

// Assign Reqeust and Response objects to EM Object

EM.RequestValue = Request;

EM.ResponseValue = Response;

JS_Request.Message = JS_Message;

JS_Request.DocumentSet = JS_Documents;

try

{

JS_Result = EM.JobSubmit(JS_Request);

}

catch (Exception ex)

{

System.Console.WriteLine(ex.Message);

System.Console.Read();

return;

}

if (JS_Result != null)

{

if (JS_Result.Status.StatusCode != null)

{

string JobNumber;

JobNumber = JS_Result.MessageResult[0].JobId.XDN + ":" + JS_Result.MessageResult[0].JobId.MRN;

//string jbNumber = JobNumber;

}

string emfilename = "emresponse.xml";

string resfilename = "result.xml";

//string reqfilename = "request.xml";

try

{

//This will output the response, result and request(if uncommented) to XML files in the

//installed directory. This can be very usefull for debugging or ir help is requested from

//the EMAPI support team

if (true)//(chkResult)

{

serializeResult(emfilename, EM.ResponseValue);

serializeResult(resfilename, JS_Result);

//serializeResult(reqfilename, JS_Request);

}

catch (IOException io_error)

{

//MessageBox.Show("Error - " + io_error, "Error", MessageBoxButtons.OK);

}

private string ReadAndEncodedFile(string FullFileName, bool bBase64Encode)

{

// read the file

System.IO.FileStream inFile;

byte[] binaryData;

try

{

inFile = new System.IO.FileStream(FullFileName, System.IO.FileMode.Open, System.IO.FileAccess.Read);

binaryData = new byte[inFile.Length];

long bytesRead = inFile.Read(binaryData, 0, System.Convert.ToInt32(inFile.Length));

inFile.Close();

}

catch (System.Exception exp)

{

// Error creating stream or reading from it.

System.Console.WriteLine("{0}", exp.Message);

return "FAIL";

}

string base64String;

if (bBase64Encode)

{

// Convert the binary input into Base64 UUEncoded output.

try

{

base64String = System.Convert.ToBase64String(binaryData, 0);

}

catch (System.ArgumentNullException)

{

System.Console.WriteLine("Binary data array is null.");

return "FAIL";

}

// done Encoding file

}

else

{

base64String = binaryData.ToString();

}

return base64String;

}

private void Set_Server_and_Proxy(System.Web.Services.Protocols.SoapHttpClientProtocol EM)

{

EM.Url = "https://messaging.easylink.com/soap/sync"; //GetSystemServer(); //the EasyLink URL to submit to.

//if (chkProxyTrace.Checked)

//EM.Proxy = new System.Net.WebProxy("http://localhost:8080");

//if (chkUseProxy.Checked)

//{

//EM.Proxy = new System.Net.WebProxy(txtProxyIP.Text);

//EM.Credentials = new System.Net.NetworkCredential(txtProxyUser.Text, txtProxyPass.Text);

//}

}

//used to extract XML

static void serializeResult(String filename, System.Object res)

{

System.Xml.Serialization.XmlSerializer x = new System.Xml.Serialization.XmlSerializer(res.GetType());

System.IO.TextWriter w = new System.IO.StreamWriter(filename);

x.Serialize(w, res);

w.Close();

}

Here is the result.xml

<?xml version="1.0" encoding="utf-8"?>

<StatusMessage>User authentication not accepted</StatusMessage>

<Error>

<ErrorMessage>XOA-2909 [User authentication not accepted] : login not permitted: reason code = 1000 msg-not found</ErrorMessage>

</Error>

</ErrorList>

</Status>

<SubmitId xmlns="http://ws.easylink.com/JobSubmit/2011/01">SubmitId</SubmitId>

</JobSubmitResult>

Here is the emrepsonse.xml

<?xml version="1.0" encoding="utf-8"?>

<SenderKey>http://messaging.easylink.com/2_5_x/JobSubmit</SenderKey>

<RequestID>RequestID</RequestID>

</Response>

I would truly appreciate quick repsonse.

Thanks

Find more posts tagged with

Comments

skamens

This is a relatively simple problem. The authentication information we received includes your email address and password, but it does not specifically say that you are authenticating with an email address. Because of that, the system treats the email address as a user ID, and the authentication fails.

I'm not a C# expert, but in this code:

// init Authentication objects
XDDSAuth.Password = "password";
uid.Value = "username";
XDDSAuth.RequesterID = uid;

I believe you need to add:

XDDSAuth.@aliasType = "M2F";

This tells the system that you are authenticating via Mail2Fax (which means you're using an email address).

us4u

Thank you for the help. I really appreciate it. I added the @aliasType and it worked. But I'm running into some other issue. I'm trying to send pdf document. I'm able to send the request fine. But the person I tried to fax has his fax machine set to forward faxes to his email address. So he received an email saying fax was incomplete but the result came back with status code '0'. here is the email message that he received

You have received a 0 page fax at 2013-05-30 14:51:06 GMT

Your fax may be incomplete because one or more of the following has occurred:

1. Fax transmission was interrupted.

2. "End fax" signal not received.

3. Unable to convert to desired file format.

We apologize for any inconvenience.