message response is OK with jobid but email is not delivered

I have two soap requests. One handmade from SOAP UI and another from Java . Iam sending both of these requests manually from SOAP UI.They seem to be identical to me and both respond with a OK messgae and a job ID. But java one is not getting delivered and is not showing up on the portal. The handmade one is processing/sending email correctly and status on portal shows delivered.

Can you pls help me in finding fault in the Java generated message and tracking down what happened to the message and why it is not delivered. The job id is in the attached response message(1113926).

BTW attachments are not working so pasting them here.

---------------------Java Non Working message-----------

<soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/"
xmlns:ns="http://ws.easylink.com/RequestResponse/2011/01"
xmlns:ns1="http://ws.easylink.com/JobSubmit/2011/01"
>
<soap:Header>
    <ns:Request>
      <ns:ReceiverKey>https://test2.messaging.easylink.com/soap/sync</ns:ReceiverKey>
      <ns:RequestID>BNP_TEST_JOB15</ns:RequestID>
      <ns:Authentication>
        <ns:XDDSAuth>
          <ns:RequesterID>T2/BNP-API</ns:RequesterID>
          <ns:Password>Welcome1</ns:Password>
        </ns:XDDSAuth>
      </ns:Authentication>
    </ns:Request>
</soap:Header>
<soap:Body>
    <ns1:JobSubmitRequest >
      <ns1:SubmitId>BNP_TEST_JOB15</ns1:SubmitId>
      <ns1:Message>
        <ns1:MessageId>BNP_TEST_JOB13_MSG15</ns1:MessageId>
        <ns1:JobOptions>
          <ns1:EnhancedEmailOptions>
            <ns1:ExpirationDays>15</ns1:ExpirationDays>
            <ns1:Subject>BNP - Trade Confirm</ns1:Subject>
          </ns1:EnhancedEmailOptions>
        </ns1:JobOptions>
        <ns1:Destinations>
          <ns1:Internet>
            <ns1:Email>vinod.chari@us.bnpparibas.com</ns1:Email>
          </ns1:Internet>
        </ns1:Destinations>
        <ns1:Contents>
          <ns1:Part>
            <ns1:Document>
              <ns1:DocType>text</ns1:DocType>
              <ns1:DocData format="text">Hi from BNPParibas. This is a test message 15</ns1:DocData>
            </ns1:Document>
          </ns1:Part>
        </ns1:Contents>
      </ns1:Message>
    </ns1:JobSubmitRequest>
</soap:Body>
</soap:Envelope>

-------------Response------------------
<Envelope xmlns="http://schemas.xmlsoap.org/soap/envelope/" xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
   <Header>
      <Response xmlns="http://ws.easylink.com/RequestResponse/2011/01">
         <SenderKey>http://xoa.xpedite.com/JobSubmit</SenderKey>
         <RequestID>BNP_TEST_JOB15</RequestID>
         <ProcessingID>0ACD321E-1263-130724184914060</ProcessingID>
      </Response>
   </Header>
   <Body>
      <JobSubmitResult xmlns="http://ws.easylink.com/JobSubmit/2011/01">
         <Status>
            <StatusCode>0</StatusCode>
            <SubmissionTime>2013-07-24T18:49:14.060Z</SubmissionTime>
            <CompletionTime>2013-07-24T18:49:14.297Z</CompletionTime>
         </Status>
         <SubmitId>BNP_TEST_JOB15</SubmitId>
         <MessageResult>
            <MessageId>BNP_TEST_JOB13_MSG15</MessageId>
            <Status>
               <StatusCode>0</StatusCode>
               <StatusMessage>OK</StatusMessage>
               <SubmissionTime>2013-07-24T18:49:14.115Z</SubmissionTime>
               <CompletionTime>2013-07-24T18:49:14.297Z</CompletionTime>
            </Status>
            <JobId>
               <XDN>flusme</XDN>
               <MRN>1113926</MRN>
            </JobId>
         </MessageResult>
      </JobSubmitResult>
   </Body>
</Envelope>

Handmade Working Request--

<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:ns="http://ws.easylink.com/RequestResponse/2011/01" xmlns:ns1="http://ws.easylink.com/JobSubmit/2011/01">
   <soapenv:Header>
      <ns:Request>
         
         <ns:ReceiverKey>https://test2.messaging.easylink.com/soap/sync</ns:ReceiverKey>
         
         <ns:RequestID>BNP_TEST_JOB14</ns:RequestID>
         
         <ns:Authentication>
            
            <ns:XDDSAuth>
               <ns:RequesterID aliasType="">T2/BNP-API</ns:RequesterID>
               
               <ns:Password>Welcome1</ns:Password>
            </ns:XDDSAuth>
         </ns:Authentication>
         
      </ns:Request>
   </soapenv:Header>
   <soapenv:Body>
      <ns1:JobSubmitRequest>
         
         <ns1:SubmitId>BNPTest1</ns1:SubmitId>
         
         <ns1:Message>
            
            <ns1:MessageId>BNP_TEST1_MSG14</ns1:MessageId>
            <ns1:JobOptions>
               
               <ns1:EnhancedEmailOptions>
                  
                  
                  <ns1:ExpirationDays>14</ns1:ExpirationDays>
                  
                  <ns1:Subject>BNP Test</ns1:Subject>
               </ns1:EnhancedEmailOptions>
               
            </ns1:JobOptions>
            <ns1:Destinations>
               <ns1:Internet>
                  
                  
                  <ns1:Email>vinod.chari@us.bnpparibas.com</ns1:Email>
                  
               </ns1:Internet>
            </ns1:Destinations>
            
            <ns1:Contents>
               
               <ns1:Part>
                  
                  <ns1:Document ref="?">
                     <ns1:DocType>text</ns1:DocType>
                     
                     
                     <ns1:DocData format="text">Hi There form bnp 14</ns1:DocData>
                  </ns1:Document>
               </ns1:Part>
               
            </ns1:Contents>
            
         </ns1:Message>
      </ns1:JobSubmitRequest>
   </soapenv:Body>
</soapenv:Envelope>

-------------Response------
<Envelope xmlns="http://schemas.xmlsoap.org/soap/envelope/" xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
   <Header>
      <Response xmlns="http://ws.easylink.com/RequestResponse/2011/01">
         <SenderKey>http://xoa.xpedite.com/JobSubmit</SenderKey>
         <RequestID>BNP_TEST_JOB14</RequestID>
         <ProcessingID>0ACD321E-1163-130724184717275</ProcessingID>
      </Response>
   </Header>
   <Body>
      <JobSubmitResult xmlns="http://ws.easylink.com/JobSubmit/2011/01">
         <Status>
            <StatusCode>0</StatusCode>
            <SubmissionTime>2013-07-24T18:47:17.275Z</SubmissionTime>
            <CompletionTime>2013-07-24T18:47:18.180Z</CompletionTime>
         </Status>
         <SubmitId>BNPTest1</SubmitId>
         <MessageResult>
            <MessageId>BNP_TEST1_MSG14</MessageId>
            <Status>
               <StatusCode>0</StatusCode>
               <StatusMessage>OK</StatusMessage>
               <SubmissionTime>2013-07-24T18:47:17.338Z</SubmissionTime>
               <CompletionTime>2013-07-24T18:47:18.180Z</CompletionTime>
            </Status>
            <JobId>
               <XDN>flusme</XDN>
               <MRN>1130365</MRN>
            </JobId>
         </MessageResult>
      </JobSubmitResult>
   </Body>
</Envelope>

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Comments

skamens

The difference between the two submissions is in the <ExpirationDays> element.

In the job you crafted by hand, you have:

<ns1:ExpirationDays>14</ns1:ExpirationDays>

while the Java-originated message has:

<ns1:ExpirationDays>15</ns1:ExpirationDays>

Your profile on the system is configured for a maximum expiration time of 14 days, so the Java one (which asked for 15 days) was rejected by the system. An error notice was sent to the adminstrative email associated with your account, which is why you didn't see it.

If you need a longer job lifetime for your jobs, that can be configured on the system; otherwise, please restrict the ExpirationDays to 14 or less and things should work.

vinod_chari

Thanks. Working now.