Web Service Push Custom Retry

mike.friel

In EasyLinkMessagingAPI_Web_Services_Push_Customer.doc it states:

Multiple delivery attempts and
alternate site delivery are utilized via custom retry algorithm.   These
custom retry algorithms include appropriate retry frequencies and durations in addition
to alternate addressing.   The retry algorithm assigned to the customer
will determine how frequently EasyLink tries to deliver the message, for how
long EasyLink will retry before failing over to the alternate site (ex. one
retry and then fail to alternate delivery URL), and if that site fails should EasyLink
route the message to an alternate email address that is provided at time of setup.
  

What are the options for these values? Are these user configurable or do we need to request changes through EasyLink?

Thanks

skamens

There are a number of different options for these types of algorithms - as a matter of fact the system can be configured pretty much any way one would want.

We have a couple of standard algorithms available with different retry patterns - one that retries for up to 20 minutes, and a second that retries for about 9 hours.

If you'd like to try one of these, let us know your account information (email address or customer number) and we can set it up for you.

If you want something special, you would need to speak to your account team (either your sales rep or sales engineer).