Hi,
I asked one of your Presales Consultant for the list of fax error codes. He nicely respond to me with the file "Fax Failure Codes.doc" which contains something like that :
BLOC BLOCKED Our carrier has requested that we BLOCK calls ...
BUSY ENGAGED The number called was engaged
and so on
Great !
Yesterday, I sent a fax via test2messaging.easylink.com, and now, when I send a JobDeliveryStatus request to get the status of this fax, I don't see any of these error code in the response (giving the fact that this fax is indeed in error)
...
<JobId>
<XDN>test2</XDN>
<MRN>2768665</MRN>
</JobId>
...
<DeliveryGroup type="Normal">
<DeliveryGroupId>2</DeliveryGroupId>
<DeliveryDetail xqn="1">
<Ref>FAXOUT</Ref>
<Destination type="fax">0113333142660820</Destination>
<State gammacode="3910" code="4">Error</State>
<PrimeAlt>0</PrimeAlt>
<ListId liststore="XDDS" ownership="user">adhoc</ListId>
<DocumentPageCount>1</DocumentPageCount>
<FirstAttemptTime>2014-04-02T18:11:54.000Z</FirstAttemptTime>
<LastAttemptTime>2014-04-02T18:41:41.000Z</LastAttemptTime>
<Attempts>4</Attempts>
<LocalizedDestination type="fax">0113333142660820</LocalizedDestination>
</DeliveryDetail>
</DeliveryGroup>
...
I'm guessing that "3910" is an error code that could give me some information.
My goal here is to know what happened to the submitted fax : more precisely, in case of an error, is it a permanent error ? or just a temporary one ?
Should I look for an error code somewhere else ?
Or should I try to do something with the "3910" code ?
Thanks in advance.
