decode arrival event

vinod_chari

Need help in understanding Arrival events.

We see an Arrival Event for for an email address and flag it as bounced. But clients insist email ids are correct and sending emails to that address from outlook is not bouncing back.

Here is what we see for the email id.

              <Events>
                <ArrivalEvent>
                  <ArrivalTime>2014-06-17T22:46:00.000Z</ArrivalTime>
                  <Class>5</Class>
                  <Subject>7</Subject>
                  <Detail>1</Detail>
                </ArrivalEvent>
              </Events>

 

vinod_chari

I see and arrival event for a email address that is perfectly valid. It is probalby due to a out of office reply from the email account. How can I write any code to identify and ignore such events. I see some other events with subject 7 and detail 1.

what do these denote. Would they be helpfull in this case.

 <Events>
                <ArrivalEvent>
                  <ArrivalTime>2014-10-01T22:21:00.000Z</ArrivalTime>
                  <Class>5</Class>
                  <Subject>0</Subject>
                  <Detail>0</Detail>
                </ArrivalEvent>
              </Events>