can submit request to test but am not receiving test FAX document.

Stephen James

guys,

could you take a look at FAX submission job ID 2860546 submitted to test2.

I would like to be able to receive a real FAX to our office to make sure that I am sending documents OK and when using the Portal, my job seems to hang in delivering status.  Can you see anything obviously wrong with the request?  I am trying to send an encoded word document exactly as we would do in production.

any pointers would be appreciated.

what is the easiest way of proving physical delivery works OK, I assume I can expect test2 to send my test FAX out?

regards

Stephen

<?xml version="1.0" encoding="UTF-8" standalone="no"?>
 <S:Envelope xmlns:S="http://schemas.xmlsoap.org/soap/envelope/">
 <S:Header>
  <Request xmlns="http://ws.easylink.com/RequestResponse/2011/01" xmlns:ns2="http://ws.easylink.com/JobSubmit/2011/01">
  <ReceiverKey>http://test2messaging.easylink.com/soap/sync</ReceiverKey&gt;
  <Authentication>
   <XDDSAuth>
    <RequesterID>xxxxxx</RequesterID>
    <Password>xxxxxxx</Password>
   </XDDSAuth>
  </Authentication>
  </Request>
  </S:Header>
  <S:Body>
   <ns2:JobSubmitRequest xmlns="http://ws.easylink.com/RequestResponse/2011/01" xmlns:ns2="http://ws.easylink.com/JobSubmit/2011/01">
   <ns2:SubmitId>test_doc_6</ns2:SubmitId>
   <ns2:DocumentSet>
     <ns2:Document ref="EasyLinkTest.docx">
     <ns2:DocType>MSW</ns2:DocType>
     <ns2:Filename>EasyLinkTest.docx</ns2:Filename>
     <ns2:DocData 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    </ns2:Document>
   </ns2:DocumentSet>
   <ns2:Message>
    <ns2:JobOptions>
     <ns2:FaxOptions/>
    </ns2:JobOptions>
    <ns2:Destinations>
     <ns2:Fax><ns2:Phone>02075950082</ns2:Phone></ns2:Fax>
    </ns2:Destinations>
      <ns2:Reports>
        <ns2:DeliveryReport><ns2:DeliveryReportType>detail</ns2:DeliveryReportType>
         <ns2:ReportAddress>
          <ns2:DeliveryItemGeneric type="internet">
           <ns2:Address>yyyyyyyyyyyyyyyyyyyyy</ns2:Address>
          </ns2:DeliveryItemGeneric>
         </ns2:ReportAddress>
        </ns2:DeliveryReport>
       </ns2:Reports>
      <ns2:Contents>
       <ns2:Part>
        <ns2:DocRef>EasyLinkTest.docx</ns2:DocRef>
       </ns2:Part>
      </ns2:Contents>
    </ns2:Message>
   </ns2:JobSubmitRequest>
  </S:Body>
 </S:Envelope>

 

 

 

 

 

 

skamens

Sorry for the delayed response.

I don't see anything particularly wrong with your input, but I think you need to specify your numbers a bit differently.

Your account on the test system is configured for a US-based user, so you need to specify phone numbers using US dialing conventions.  So if you're trying to deliver to the UK (which seems to be what I'm seeing), you would want to specify numbers as 01144 followed by the number.  Alternatively, you can use international notation (+44), which will work no matter how your account is set up.

If you'd like your account updated to use UK dialing rules, we can do that as well - just let us know if you'd like us to do that.