Could someone help me understand this error from API call?

agskarthi

Could someone help me understand this below error, I got this error while submitting an email request using an existing template at Easylink.

 

ERROR SUMMARY         : USER exceptionEasy Link Error Response:XOA-2000 [system error] : File copy failed from CFS location (xsinas4(804,900):/vol/nfsvol2/usmeCFS/http-docs/root/filestore/858160/119575952/Cust_***_***.html) to local file (/xdds/xoa2.6.3/tmp/xoaJSKRHoqGi9p)

EXCEPTION TYPE        : UserException

ERROR CODE            : 2951

skamens

I don't know much about these templates, but what I can see from the system is that the requested HTML file is not found in the indicated directory.  So this message is a not-very-clear way of telling you that the file was not found.

I can't say whether the file should be there (or ever was there), but as of now it's not.