Need Help for email subject setup

As per the opentext API we are setting the email subject once in the EnhanceEmailOptions for multiple email we send out, hence all the users get the same subject.

We have a requirement to set unique ‘Subject’ to individual email address.

Could someone please advise on how we can set ‘Subject’ to individual email addresses in a single job submit request ?

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Comments

skamens

You can vary the subject by recipient through the use of inserts.

This is done by specifying the Subject in EnhancedEmailOptions with one or more placeholders, and then including the information that should be filled in to those place holders in the recipient data.

Attached is a simple example XML that shows how to specify your subject to receive inserts, as well as how you can include the insert data with your Destinations.

If you are uploading your destinations as a CSV List (or a Table as the API calls it) you can include columns in that CSV file with headers INS_1, INS_2, etc. to specify the insert data.

jobsubmit_subject_inserts_sample.xml

thiyagu.ceg

Thanks for the help.

We send emails using templates, so we already defined insert variables starting with I1 to match he place holders in the template. So should we change the template setup to start with I2 and use I1 for subject ?

skamens

Insert number don't need to be in order, so you can leave your body templates starting with 1 and choose a different number for your subject lines. I wouldn't be surprised if the data that you are substituting in the subject line is also used somewhere in the body, so you could use the same insert number in both places as well without having to specify the same data twice.