JobDeliveryStatusService - unpredictable

I am trying to use the JobDeliveryStatusService to programatically get the status of previously submitted jobs. Sometimes it works without issue, most of the time I get timeout errors, and just recently I recieved the following error: "JobDeliveryStatusRequest1 requests is temporarily unavailable due to service congestion " Nothing has changed in the code at all. Any ideas why the reliability of this particular part of the API seems spotty at best? I am using the test system, is that what is causing it? Thanks

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thuneke

The test sytem is low capacity. We have another tester misbehaving, sending in a large number of requests for the same job. And the sending same again. This can cause the Requests to take a long time, thus causing the time outs. The error message means what it says, we cannot handle the Request at this time.

The timeouts will not happen in Production. The error may be returned, but very, very rarely. If you do get it have your app wait five minutes and try again.

jmelis

Hopefully I am not the tester misbehaving! I have sent through quite a few requests for the same job, only because I am trying to make sure the system I am building works correctly in regards to the faxing functionality. This is pretty hard to do when I keep running into these inconsistencies.

Thank you for the information.