I send today (in live) 4 fax and never got the delivery report, is there any way to check why?
sxsi:68694701, sxsi:75251005, sxsi:75250948 and sxsi:75251560
Attach are the 4 xml files
The four jobs show a report was sent. Did you check your Junk email folder?
Pleaase verify that the report email address in your request is valid and and that is where you are checking for the reports.
Yes, I can confirm the email address for the report is valid and working OK.
No there is nothing in the Junk mail - this email address do not filtering Junk!
No, i never got a report on any of the fax i send yestardy!
Our information shows the reports where accepted for delivery. I do not want to put the specifics on the forum. Are you working with Sales or a PreSales Engineer that would be able to connect us directly? If not, you may want to contact Customer Care and have them set you up with them.
Please look at this ticket:
2268339249 DeliveryReport never get sent
We post it last week and did not got any replay.
This is fundamental to our application, without it we can't use EasyLink.
The API forum does not handle tickets. You should go to Customer Care, Your Sales Person, or PreSales Engineer.
