Getting XOA-2000 [system error] : profile does not contain char_set while submitting notification request in EasyLink queue
On sending the job submit request to Easylink, we are getting below error in the response -
"XOA-2000 [system error] : profile does not contain char_set"
Can you please suggest in what scenarios this error is being returned?
Request:
<?xml version="1.0" encoding="UTF-8"?>
<soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/" xmlns:xoa="http://xoa.xpedite.com/2004/11/xoa" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"><soap:Header>
<xoa:Request>
<xoa:ReceiverKey>https://messaging.easylink.com/soap/sync</xoa:ReceiverKey>
<xoa:Authentication>
<xoa:XDDSAuth>
<xoa:RequesterID>EXPEDIAINC2</xoa:RequesterID>
<xoa:Password>xxxxxx</xoa:Password>
</xoa:XDDSAuth>
</xoa:Authentication>
</xoa:Request>
</soap:Header><soap:Body>
<xoa:JobSubmitRequest>
<xoa:SubmitId>671034817</xoa:SubmitId>
<xoa:DocumentSet>
<xoa:Document ref="HTML_Body">
<xoa:DocType>HTML</xoa:DocType>
<xoa:DocData format="text"><![CDATA[<html>
<head>
<META http-equiv="Content-Type" content="text/html; charset=UTF-16">
<TITLE>New Reservation</TITLE>
<STYLE><!--
A {color:#006699;}
A.visited {color:#006699;}
TD {font-size:13px; font-family:Arial, Helvetica, Sans Serif;}
.pageHeading {font-size:16px;font-family:Arial;font-weight:bold;line-height:30px}
.pageNotificationType {font-size:20px;font-family:Arial;font-weight:bold;line-height:30px;color:#FF9933;}
.pageFooter {font-size:13px;font-family:Arial}
.pageHeadingCancelChange {font-size:15px; font-family:Arial, Helvetica, Sans Serif;}
.fontPaymentHotelCollect {font-size:18px;font-family:Arial;font-weight:bold;line-height:30px;color:#FF9933;}
.fontPaymentExpediaCollect {font-size:18px;font-family:Arial;font-weight:bold;line-height:30px;color:#FFFFFF;}
.fontRateAttribute{font-size:12px;font-family:Arial;font-weight:bold;line-height:30px;color:#FF9933;}
.fontPageFooterNew {font-size:small;font-family:Arial;width:25%}
.fontPageFooter {font-size:8px; font-family:Arial, Helvetica, Sans Serif;}
.visibleFor72hrs {font-size:10px; font-family:Arial, Helvetica, sans-serif; font-weight:bold; color:#666666;}
.fontFooter2 {font-size:11px; color:#666666;}
-->
</STYLE>
</head>
<body LEFTMARGIN="0" TOPMARGIN="0">
<BASEFONT FACE="Arial, Helvetica, Sans Serif">
<table cellpadding="0" cellspacing="0" width="700">
<tr>
<td style="width:30%" class="pageNotificationType">New Reservation</td>
<td colspan="2"></td>
</tr>
<tr>
<td rowspan="4" ALIGN="left"><img src="http://www.everestadmintools.com/pubspec/Images/Header/logo_hotels.png" alt="Hotels.com Logo"></td>
<td CLASS="pageHeading">Brit Hotel Angers Parc Expo - L'Acropole</td>
<td rowspan="4" ALIGN="right"><img src="http://www.everestadmintools.com/pubspec/Images/Header/logo_lps.png" alt="Expedia Lodging Partner Services Logo"></td>
</tr>
<tr>
<td>Saint-Sylvain-d'Anjou,Maine-et-Loire,FRA</td>
</tr>
<tr>
<td>Attn: Work Around</td>
</tr>
<tr>
<td><b>PLEASE NOTE: This fax may be a duplicate of an electronic notification already reflected in your system.Please verify before making any changes.</b></td>
</tr>
</table><br><table cellpadding="0" cellspacing="0" width="700">
<tr>
<td colspan="3">
<table cellpadding="10" cellspacing="0" width="700" style="border-radius: 5em; border:2px solid;color:#003366">
<tr>
<td class="fontPaymentHotelCollect" colspan="3" ALIGN="center">Hotel Collects Payment from Guest</td>
</tr>
</table>
</td>
</tr>
<tr>
<td style="height:10px"></td>
</tr>
<tr>
<td colspan="3" align="LEFT"><b>
Travel arrangements provided through Hotels.com by VacationSpot S.L.</b></td>
</tr>
<tr>
<td style="height:20px"></td>
</tr>
<tr>
<td style="width:30%"><b>Reservation ID: </b><a href="https://he.expediapartnercentral.com/HotelExtranet/DetailedReservation.htm?reservationID=674652705&tab=Reservations&htid=106602">674652705</a></td>
<td style="width:30%"><b>Guest: </b>emmanuelderoo</td>
<td style="width:40%" align="right">Booked on: May 25 2016 07:19PST</td>
</tr>
<tr>
<td style="width:30%"></td>
<td style="width:30%">0
(0)
0607280720</td>
</tr>
<tr>
<td style="width:30%"></td>
<td style="width:30%">derooe@yahoo.fr</td>
</tr>
<tr>
<td style="height:11px"></td>
</tr>
<tr>
<td colspan="3">Room Type Code: 200064117</td>
</tr>
<tr>
<td colspan="3">
<table cellpadding="0" cellspacing="0">
<tr>
<td>Room Type Name: </td>
<td style="width:4px"></td>
<td>Standard Twin Room - _Room Only</td>
</tr>
</table>
</td>
</tr>
<tr>
<td colspan="3">Pricing Model: Per Day Pricing</td>
</tr>
<tr>
<td colspan="3">Payment Instructions: Hotel collects payment from the traveler</td>
</tr>
<tr>
<td style="height:11px"></td>
</tr>
<tr>
<td colspan="3">
<table cellpadding="0" cellspacing="0" width="700">
<tr valign="bottom">
<td>Check-In</td>
<td>Check-Out</td>
<td>Adults</td>
<td>Kids/Ages</td>
<td>Room Nights</td>
<td>Hotel Conf</td>
</tr>
<tr valign="top">
<td>June 21 2016</td>
<td>June 23 2016</td>
<td>1</td>
<td>0</td>
<td>2</td>
<td></td>
</tr>
</table>
<tr>
<td style="height:11px"></td>
</tr>
<tr valign="bottom">
<td colspan="3"><b>Special Request</b></td>
</tr>
<tr Valign="BOTTOM">
<td colspan="3">2 beds
, Non-Smoking</td>
</tr>
<tr Valign="BOTTOM">
<td colspan="3"><b>Additional Booking Info</b></td>
</tr>
<tr Valign="BOTTOM">
<td colspan="3">Multi-room booking. Primary traveler:deroo, emmanuel. 1 of 2 rooms.</td>
</tr>
</td>
</tr>
<tr>
<td style="height:11px"></td>
</tr>
<tr>
<td colspan="3">
<table cellpadding="0" cellspacing="0" width="100%">
<tr valign="top">
<td>
<table>
<tr>
<td colspan="7"><b>Daily Rate - 80.91 EUR</b></td>
</tr>
<tr>
<td> Tue, June 21</td>
<td> Wed, June 22</td>
<td></td>
</tr>
<tr>
<td colspan="8">
<table cellpadding="0" cellspacing="0" width="420">
<tr>
<td style="width:45%">Rate Code: 200361689A</td>
<td style="width:10%"></td>
<td style="width:45%">
</td>
</tr>
</table>
</td>
</tr>
</table>
</td>
<td align="right">
<table cellspacing="0" cellpadding="0">
<tr>
<td style="height:11px"></td>
</tr>
<tr>
<td align="right">Extra Person: </td>
<td align="right">0.00 EUR</td>
</tr>
<tr>
<td align="right">Taxes: </td>
<td align="right">16.18 EUR</td>
</tr>
<tr>
<td align="right">Extra Charges: </td>
<td align="right">0.00 EUR</td>
</tr>
<tr>
<td align="right"><b>Total: </b></td>
<td align="right"><b>178.00 EUR</b></td>
</tr>
</table>
</td>
</tr>
</table>
</td>
</tr>
<tr>
<td></td>
</tr>
</table>
<table width="700">
<tr>
<td>
<hr>
</td>
</tr>
<tr>
<td align="CENTER" CLASS="pageFooter"><a href="https://he.expediapartnercentral.com/HotelExtranet/DetailedReservation.htm?reservationID=674652705&tab=Reservations&htid=106602"><b>View or confirm the reservation</b></a> at ExpediaPartnerCentral.com
</td>
</tr>
<tr>
<td>
<hr>
</td>
</tr>
</table>
<table width="700">
<tr>
<td align="left" colspan="4" class="fontFooter2"><b>You may contact us at any time</b> by phone
01 57323700, by email assistanceFR@expedia.com, or by fax 1
(702)
9392697</td>
</tr>
<tr>
<td class="fontFooter2">Report Date: May 25 2016 07:19PST</td>
<td class="fontFooter2">Hotel Code: 106602</td>
<td class="fontFooter2">Chain Code: Not Applicable</td>
<td class="fontFooter2">Brand Code: Not Applicable</td>
</tr>
</table>
</body>
</html>
]]></xoa:DocData>
</xoa:Document>
</xoa:DocumentSet>
<xoa:Message>
<xoa:MessageId>Expedia.com_651727138</xoa:MessageId>
<xoa:JobOptions>
<xoa:BillingCode>0</xoa:BillingCode>
<xoa:CustomerReference>651727138</xoa:CustomerReference>
<xoa:Delivery>
<xoa:Schedule>express</xoa:Schedule>
<xoa:StopTime>2016-05-25T10:19:00.00-08:00</xoa:StopTime></xoa:Delivery>
<xoa:EncryptOptions>
<xoa:EncryptDoc>true</xoa:EncryptDoc>
<xoa:EncryptReportDoc>false</xoa:EncryptReportDoc>
<xoa:EncryptRecipientList>false</xoa:EncryptRecipientList>
</xoa:EncryptOptions>
<xoa:EnhancedEmailOptions>
<xoa:Subject>Expedia - New Booking - RESEND</xoa:Subject>
<xoa:ExpirationDays>1</xoa:ExpirationDays>
<xoa:FromDisplayName>Expedia Travel</xoa:FromDisplayName>
<xoa:ReplyTo>booknotif@expedia.com</xoa:ReplyTo>
<xoa:CharacterSet>iso-8859-1</xoa:CharacterSet>
</xoa:EnhancedEmailOptions></xoa:JobOptions>
<xoa:Destinations>
<xoa:Internet>
<xoa:Email>c55h9122@distribution.explit.com</xoa:Email>
</xoa:Internet>
</xoa:Destinations>
<xoa:Contents>
<xoa:Part>
<xoa:DocRef>HTML_Body</xoa:DocRef>
<xoa:Treatment>body</xoa:Treatment>
</xoa:Part>
</xoa:Contents></xoa:Message></xoa:JobSubmitRequest></soap:Body>
</soap:Envelope>