I am just starting to write a windows service that calls the QueuedDocumentRetrieve method. Problem is that this method is not returning any documents; it returns a value of null for JobDocumentData. I do get a status code of 0 (OK) with this particular user account.
I found an identical issue on here which says it was a configuration issue, but the post doesn't give detail on how to resolve.
https://apiforums.easylink.com/content/queueddocumentretrieve-no-documents
Can you help me understand what the configuration issue might be?