Getting a confirmation report for Jobs sent through the API

michel.martinez@altegrahealth.com
michel.martinez@altegrahealth.com
edited August 9, 2017 in Cloud Fax and Notifications #1

Using the API, is there any way to pull a report similar to
the one that is emailed to the sender when sending the fax by email? 

We are currently using the API, but our business has
presented us with a new requirement for our faxing engine. It turns out that
they used to use the confirmation email that came from EaseLink when we were
sending faxes by email. Now we get the status of each job by querying the API,
and that’s good to know if that fax was delivered, but it no longer meets the
business requirements because they don’t get that other email they used to get.
The problem is that they need to use those confirmation emails as proof of
sending the fax, and it needs to me something created by EaseLink and not us.

 The questions is, does the API provide any methods for us to
retrieve a confirmation report (html, pdf, etc) containing all the data related
to the fax job? 

Thank you. 

 

Comments

  • thuneke
    thuneke
    #2

    You can have the Profile set to send Reports or you can set it in the JobSubmitRequest. The other API Requests do not send a Report, they get the data back in the Result.

  • thuneke
    thuneke
    #3

    Actually, you can do a ReporRequest, but when you can get it automaticaly it does not make sense.

  • thuneke
    thuneke
    #4

    If you set No Report in the JobSubmitRequest it will override the Profile setting.

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