How to detect when communication error occurs

Shingo
Shingo E
edited November 30, 2017 in Cloud Fax and Notifications #1

Hi team,

Please tell me how to detect when communication error occurs after incoming call.
If you received a communication error while receiving multiple pages, you can see that there was an incoming call with QueuedDocumentRetrieve.

but if you get an error during the communication on the first page, you do not even know that there was an incoming call. Could you tell me a way to know that there was an incoming call even if an error occurred after incoming with setting or API?

Comments

  • If the error occurs after we receive at least one page, we have data for that page/s. If the eroor occurs during the first page, we will not have any data.

  • Can I detect a communication error while receiving a first page?

  • Same as I said above. If we do not recieve the entire first page, there will be no record. It is up to the sender to send it again.