Not able to download the Easylink X.509 Certificate

I'm not able to download the certificate using the link https://messaging.easylink.com/certgen or https://test2messaging.easylink.com/certgen. It's throwing error as "User validation failed :  XOA-2909 [User authentication not accepted] : login not permitted: reason code = 1000  msg-not found". Need help here.

Comments

  • You need to use Production credentials for it. If you do not have those, talk you your Sales Person, PreSales Engineer, or Customer Care.