Internal Error when creating User accounts

Hi,

I get an error 'MessageField = "XOA-2000 [system error] : User create internal error -- description ---VALIDATE DB_ERROR:; ' for few users to create Fax2Mail accounts. Please advise what this means.

Thanks.

Answers

  • Tammy_Gargiulo
    edited June 14, 2018 #2

    Hello.

    Are you receiving this error from the Portal, or from within your own application? Please provide a recent job number in response to this post so we may look at your account.

    Thank you.

    Tammy Gargiulo
    Software Engineer - Associate | EasyLink Development

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