UserCreate - 7509 User authentication not accepted

Hi Team,

I am trying to make the UserCreate webservice call and getting the following.
Status Code: 7509
Submit Id: null
processingID: 0ACD321E-1449-180625113829176
Error: 7509
User authentication not accepted

I am trying to hit the test endpoint - https://test2messaging.easylink.com/soap/sync
Using Username - T2/Penske

Please help.

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petemacmahon

Team, Can you please help with the above problem. Is the above username not valid to access the UserCreate webservice.

Tammy_Gargiulo

Apologies for the delay. The user t2/penske was created. We are looking into the status code 7509.

petemacmahon

Hi Tammy,

Thank for creating the user, can you please email me the password too. Using the one that I had does not work and getting the same "User Authentication Not Accepted" error.

Tammy_Gargiulo

A response to the last thread was addressed via email for privacy.