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IE4 Confirm Open After Download fix no longer works with Quickview Plus?
John_Buckley_(jpbuckley_(Delete)_1483522)
For some time now we have been advising users to configure the file types option of the IE4 browser to check 'confirm open after download'. We do this to prevent a document from being opened immediately inside the IE4 browser and thus denying the user the ability to check-out a document by pressing the 'submit' button.Our company has recently begun adopting Inso's Quickview Plus software for corporate wide use and we find that documents viewed with QV+ are immune to this fix - the documents continue to open immediately without presenting a 'Save to Disk or Open now' option to the user, so the submit button is useless.Has anyone else encountered this? Any ideas of a new way to preserve Livelink's document check-out feature?
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Arlene_Elder_(GlaxoWellAdmin_(Delete)_1421884)
You are not opening the document in the same window, QV+ is showing a view of the file. These are two very different things. We had the same problem and we had to remove integration with Internet Explorer for QV+. This is one of the settings in QV+.Let me know if you need further assistance, we have had a lot of experience with this stuff (what a pain in the ****).