AD/LDAP synch failing... A little help please?

BAE_Systems_Administrator_(baesysauadmin_-_(delete

Hi everyone,We're using Directory Services 2.2.2 and run LDAP synchronisations with Active Directory authentication enabled.We're currently experiencing problems with our synchronisations - unless we've checked 'synchronising new users only' (so synching new users in is ok), the synchs simply fail after the 3rd username. All LDAP tells us is:[Fri Oct 08 13:40:58 2004] : Synchronizing User 'CN=TURLEY Claire,OU=SA.ExportPark,OU=CUI,DC=TENIXNET'[Fri Oct 08 13:40:58 2004] : Found user 'turleyc' in LDAP with ID 101748[Fri Oct 08 13:40:58 2004] : *** Could not create turleyc in Livelink, Error creating a new user.[Fri Oct 08 13:40:58 2004] : Synchronization completed with error: Error creating a new user.Usually LiveLink just skips over these errors and synchs normally, but in the last couple of weeks, as soon as it hits the user 'turleyc' (the 3rd user in questino) the LDAP process just dies.We initially thought it was an issue with AD security levels/policies but this has since been ruled out.We haven't changed any of the settings, and our AD administrator assures us he hasn't fiddled with our AD service account.Can anyone help? Thanks in advance.Cheers,Ben C.

Brian_Walsh

Message from Brian Walsh via eLinkYou should open a support ticket for this and attach logs. The synch loggives limited information. The thread and mainly the connect logs willshow the reason for this failing. -----Original Message-----From: eLink Discussion: Livelink Directory Services Discussion[mailto:directoryservices@elinkkc.opentext.com] Sent: Thursday, October 07, 2004 23:56To: eLink RecipientSubject: AD/LDAP synch failing... A little help please?AD/LDAP synch failing... A little help please?Posted by Administrator, TenixLink on 10/07/2004 11:51 PMHi everyone,We're using Directory Services 2.2.2 and run LDAP synchronisations withActive Directory authentication enabled.We're currently experiencing problems with our synchronisations - unlesswe've checked 'synchronising new users only' (so synching new users inis ok), the synchs simply fail after the 3rd username. All LDAP tellsus is:[Fri Oct 08 13:40:58 2004] : Synchronizing User 'CN=TURLEYClaire,OU=SA.ExportPark,OU=CUI,DC=TENIXNET'[Fri Oct 08 13:40:58 2004] : Found user 'turleyc' in LDAP with ID101748[Fri Oct 08 13:40:58 2004] : *** Could not create turleyc in Livelink,Error creating a new user.[Fri Oct 08 13:40:58 2004] : Synchronization completed with error: Errorcreating a new user.Usually LiveLink just skips over these errors and synchs normally, butin the last couple of weeks, as soon as it hits the user 'turleyc' (the3rd user in questino) the LDAP process just dies.We initially thought it was an issue with AD security levels/policiesbut this has since been ruled out.We haven't changed any of the settings, and our AD administrator assuresus he hasn't fiddled with our AD service account.Can anyone help? Thanks in advance.Cheers,Ben C.[To reply to this thread, use your normal E-mail reply function.]============================================================Discussion: Livelink Directory Services Discussionhttps://knowledge.opentext.com/knowledge/livelink.exe?func=ll&objId=3062146&objAction=viewLivelink Server:https://knowledge.opentext.com/knowledge/livelink.exe