Builder Freezes- index.update related? Plz help

Hello allI have no problems with my builder at work. But when I started workinh home last time it kept freezing for no reason even when I was doing nothing. I discovered accidently y puting a breakpoint on the Dispatch method at WebDSP that a request is beign constantly called with func argument 'index.update' . The following is print in the debug window when this happens:Sun Nov 21 20:51:06 2004Func = 'index.update'WriteArea = '2323_0'WriteIPool = 'file://C:/OPENTEXT/index/enterprise/data_flow'_REQUEST = 'llweb' I stop it by using the debuger and the Bulider is stable now.However I cant work with the breakpoint on Dispatch and I was wondering if anyone know why index.update is being called and by how. I dont think its any of my cde and is certainly does not happen at work. Is there some setting I have to take care of?Something especially wierd is that this request is called even when I have a breakpoint at some other request. This should be impossible since Builder only uses 1 thread right? Maybe this is casing the crash? But how do I stop it.This is quite strange and I cant find a solution by myhself. I would greately appreciate any help. Thanks in advabnce!Ys

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Hans_Stoop_(hstoop_(Delete)_1579932)

Message from Hans Stoop <hstoop@opentext.com> via eLink

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I expect that you have the admin service running.

Just stop that service.

Hans

From: eLink Discussion: Development Discussion [mailto:development@elinkkc.opentext.com]
Sent: zondag 21 november 2004 20:09
To: eLink Recipient
Subject: Builder Freezes- index.update related? Plz help

Builder Freezes- index.update related? Plz help Posted by ap_stavzeti (Zeti, Stavroula) on 11/21/2004 02:04 PM

Hello all

I have no problems with my builder at work. But when I started workinh home last time it kept freezing for no reason even when I was doing nothing. I discovered accidently y puting a breakpoint on the Dispatch method at WebDSP that a request is beign constantly called with func argument 'index.update' . The following is print in the debug window when this happens:

Sun Nov 21 20:51:06 2004
Func = 'index.update'
WriteArea = '2323_0'
WriteIPool = 'file://C:/OPENTEXT/index/enterprise/data_flow'
_REQUEST = 'llweb'

I stop it by using the debuger and the Bulider is stable now.

However I cant work with the breakpoint on Dispatch and I was wondering if anyone know why index.update is being called and by how. I dont think its any of my cde and is certainly does not happen at work. Is there some setting I have to take care of?

Something especially wierd is that this request is called even when I have a breakpoint at some other request. This should be impossible since Builder only uses 1 thread right? Maybe this is casing the crash? But how do I stop it.

This is quite strange and I cant find a solution by myhself. I would greately appreciate any help. Thanks in advabnce!

Ys

ATHANASSIOS_FAMELIARIS

Thank you once again Hans. Now I have to find out why this only happens at home and not at work, since both machines are running the service. Particularly why at home the dispatch breakpoint catches the call and at work it does not. I think the Builder will remain one of those mysteries for me, allong with aliens and life after death.Ys

Hans_Stoop_(hstoop_(Delete)_1579932)

Message from Hans Stoop <hstoop@opentext.com> via eLink

<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">eLink

Your welcome.

It is very difficult to tell from where I'm sitting, but maybe you have at work a dual Livelink installation. One which run the Livelink service and Admin Service and another one for just the builder that doesn't run the Admin service.

I'm pretty sure that at your work your Admin service points to another Livelink instance then the one the builder is running on. Most of the time this happens when you copy a LL db from another instance and forget to point the Admin service to the new LL instance. That information is stored in the database.

I don't know what should be changed, but customer support knows that and probably there is a knowledge base article about it.

Hans

From: eLink Discussion: Development Discussion [mailto:development@elinkkc.opentext.com]
Sent: maandag 22 november 2004 9:02
To: eLink Recipient
Subject: Thanks! Still very weired...

Thanks! Still very weired... Posted by ap_stavzeti (Zeti, Stavroula) on 11/22/2004 02:59 AM
In reply to: RE Builder Freezes- index.update related? Plz help Posted by hstoop (Stoop, Hans) on 11/21/2004 06:15 PM

Thank you once again Hans. Now I have to find out why this only happens at home and not at work, since both machines are running the service. Particularly why at home the dispatch breakpoint catches the call and at work it does not. I think the Builder will remain one of those mysteries for me, allong with aliens and life after death.

Ys

eLink User

Message from Nair, Krishnankutty N. via eLinkThis is because builder is single threaded.When you develop on builderyou set theloader section of opentext.ini to[loader]#load=sockserv;agents;notifyload=sockserv; and kill the admin server of the application.This will give youmore juice.Thanks MuchKrishnankutty N Nair 918-661-5824Learn more about EDMS powered by Livelink athttp://edms.conoco.net/edms.htm-----Original Message-----From: eLink Discussion: Development Discussion[mailto:development@elinkkc.opentext.com] Sent: Sunday, November 21, 2004 1:09 PMTo: eLink RecipientSubject: Builder Freezes- index.update related? Plz helpBuilder Freezes- index.update related? Plz helpPosted by Zeti, Stavroula on 11/21/2004 02:04 PMHello allI have no problems with my builder at work. But when I started workinhhome last time it kept freezing for no reason even when I was doingnothing. I discovered accidently y puting a breakpoint on the Dispatchmethod at WebDSP that a request is beign constantly called with funcargument 'index.update' . The following is print in the debug windowwhen this happens:Sun Nov 21 20:51:06 2004Func = 'index.update'WriteArea = '2323_0'WriteIPool = 'file://C:/OPENTEXT/index/enterprise/data_flow'_REQUEST = 'llweb' I stop it by using the debuger and the Bulider is stable now.However I cant work with the breakpoint on Dispatch and I was wonderingif anyone know why index.update is being called and by how. I dont thinkits any of my cde and is certainly does not happen at work. Is theresome setting I have to take care of?Something especially wierd is that this request is called even when Ihave a breakpoint at some other request. This should be impossible sinceBuilder only uses 1 thread right? Maybe this is casing the crash? Buthow do I stop it.This is quite strange and I cant find a solution by myhself. I wouldgreately appreciate any help. Thanks in advabnce!Ys[To reply to this thread, use your normal E-mail reply function.]============================================================Discussion: Development Discussionhttps://knowledge.opentext.com/knowledge/livelink.exe?func=ll&objId=786303&objAction=viewLivelink Server:https://knowledge.opentext.com/knowledge/livelink.exe

David Templeton

The issue is with breakpoints and other scripts that get fired, Livelink builder is running basically a single threaded server and when you breakpoint a script to examine the Livelink extractor will fire its request handler once a minute. This is the index.update RH, Livelink is not really meant to handle this case and can cause the behaviour you see.There are two ways to address this, as Hans has suggested stop the admin service. The other, which is what I do since I still need the search engine is to go to the System Object Volume and browse into the Enterprise Data Source and supend it. It leave searching running and reduces the resources on the system. The only time I actually run the extractor is when I am indexing and/or testing changes I have made to it.RegardsDavid TempletonArchitectOpen Text Corporation