RM Classifications inheritance - Livelink Bug??

Rich_Grenfell_(richgrenfell_-_(deleted))

Hi,I have set a RM Classification to the Parent folder and when I upload the document to that folder via LAPI it fails with the error "Error Classifying Item". When I dig into the OScript and the Database Trace, I found that there is duplicate Index error (Error No: 2601).But, it works when I directly upload the document from the Livelink Home page.When I debug the OScript I found that the RMInhertianceClassifyItem() method is called twice when we upload using the LAPI. But it is called only once when we upload the document directly from the LL home page.Anybody came across this type of issue? Did you find any solution for this?I am having LL9.5 with SP1

Find more posts tagged with

Comments

David_Caughell

Message from David Caughell <dcaughel@opentext.com> via eLink

<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">eLink

Hi Rich,

Can you tell me what versions of the Classification and Records Management modules you are using? I will see if I can reproduce that here.

David.

David Caughell
Open Text Corporation
dcaughel@opentext.com
(613) 599-9335 ext. 3384

From: eLink Discussion: LAPI Discussion [mailto:lapi@elinkkc.opentext.com]
Sent: Friday, March 24, 2006 9:57 AM
To: eLink Recipient
Subject: RM Classifications inheritance - Livelink Bug??

RM Classifications inheritance - Livelink Bug?? Posted by richgrenfell (Grenfell, Rich) on 03/24/2006 09:52 AM

Hi,
I have set a RM Classification to the Parent folder and when I upload the document to that folder via LAPI it fails with the error "Error Classifying Item". When I dig into the OScript and the Database Trace, I found that there is duplicate Index error (Error No: 2601).

But, it works when I directly upload the document from the Livelink Home page.

When I debug the OScript I found that the RMInhertianceClassifyItem() method is called twice when we upload using the LAPI. But it is called only once when we upload the document directly from the LL home page.

Anybody came across this type of issue? Did you find any solution for this?

I am having LL9.5 with SP1

Rich_Grenfell_(richgrenfell_-_(deleted))

Hi David,I having Records Management version 2.9.0 and Classifications version 2.9.0.Please remember, you have to test using LAPI to upload the document. If you upload the document directly from the Livelink home page it will work.Thanks in advance.

Rich_Grenfell_(richgrenfell_-_(deleted))

David,Small correction. My Livelink server is 9.5.0 with Sept 2005 Patch and NOT 9.5 with SP1. Yes, we are little late to update the patches. Thanks

David_Caughell

Message from David Caughell <dcaughel@opentext.com> via eLink

<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">eLink

Hi Rich,

I was able to reproduce this with RM 2.9.0. Upgrading to RM 2.9.1 will resolve this issue.

Regards,

David.

David Caughell
Open Text Corporation
dcaughel@opentext.com
(613) 599-9335 ext. 3384

From: eLink Discussion: LAPI Discussion [mailto:lapi@elinkkc.opentext.com]
Sent: Monday, March 27, 2006 10:00 AM
To: eLink Recipient
Subject: RE RM Classifications inheritance - Livelink Bug??

RE RM Classifications inheritance - Livelink Bug?? Posted by richgrenfell (Grenfell, Rich) on 03/27/2006 09:56 AM
In reply to: RE RM Classifications inheritance - Livelink Bug?? Posted by richgrenfell (Grenfell, Rich) on 03/27/2006 09:41 AM

David,
Small correction. My Livelink server is 9.5.0 with Sept 2005 Patch and NOT 9.5 with SP1. Yes, we are little late to update the patches.

Thanks

Rich_Grenfell_(richgrenfell_-_(deleted))

Thanks David. I will upgrade to latest Records Management & Classifications module and test it out.Thanks for your help.