Livereport on current users logged in to Livelink?

Is there a way to determine who is logged into Livelink? I have a report that shows the last login for each user, but I can't tell if they are still logged in. Or, is tehre a way to determine the last time a user has logged off?

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Bhupinder_Singh

Message from Bhupinder Singh <bsingh@opentext.com> via eLink

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There is no way to find out for sure just how many users or which users are currently connected to Livelink at any *given time*. This is because Livelink does not have a session based connection, i.e. it does not hold a direct consistent connection between the user and the Livelink server.

User logouts are not audited in Livelink 9.2.x and earlier, but they are audited in Livelink 9.5.x and later; in those versions you can check logouts like this:

select * from DAuditNew where AuditStr='Logout';

However, if a user closes his browser, that counts as a logout as well but wouldn't be registered by the Livelink server. A 'Logout' audit event is recorded if the user logs out using the Livelink Tools menu, Logout option.

Let me know if that helps...

- Bhupinder

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Bhupinder Singh, B.Math., B.Ed.
Senior Product Specialist, Customer Support
Open Text Corporation, Waterloo, Ontario, Canada
Customer support e-mail: support@opentext.com
Customer Support Telephone: 800-540-7292
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From: eLink Discussion: Livelink LiveReports Discussion [mailto:livereportsdiscussion@elinkkc.opentext.com]
Sent: Thursday, April 26, 2007 11:17 AM
To: eLink Recipient
Subject: Livereport on current users logged in to Livelink?

Livereport on current users logged in to Livelink?

Posted by todfunk (Funk, Tod) on 04/26/2007 10:58 AM

Tod_Funk

Thanks Bhupinder. That helps alot! Thank you for the information.

Tod_Funk

Well, I tried this, but I don't get any hits. I even tried this...select * from DAuditNew where AuditStr like 'L%';This returned only 'Login' rows. I can see when a user logs in. Is it maybe something else besides 'Logout'?

Bhupinder_Singh

Message from Bhupinder Singh <bsingh@opentext.com> via eLink

<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">eLink

Ensure that "Logout" is configured to be an audited event.

1. Login to Livelink as the Livelink Admin user

2. Access the Livelink Administration pages using the ?func=admin.index URL extension.

3. Scroll down to the "System Adminstration" section and click the "Administer Event Auditing" link

4. Click the "Set Auditing Interests" link

5. See if the checkbox for "Logout" is checked.

If that still fails, check to see if you have at least the February 2007 Livelink monthly patch installed (assuming you are on Livelink 9.5 SP1).

- Bhupinder

------------------------------------------------------

Bhupinder Singh, B.Math., B.Ed.

Senior Product Specialist, Customer Support

Open Text Corporation, Waterloo, Ontario, Canada

Customer support e-mail: support@opentext.com

Customer Support Telephone: 800-540-7292

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From: eLink Discussion: Livelink LiveReports Discussion [mailto:livereportsdiscussion@elinkkc.opentext.com]
Sent: Thursday, April 26, 2007 12:59 PM
To: eLink Recipient
Subject: RE Livereport on current users logged in to Livelink 2?

RE Livereport on current users logged in to Livelink 2?		Posted by todfunk (Funk, Tod) on 04/26/2007 12:58 PM
In reply to: RE Livereport on current users logged in to Livelink?		Posted by bsingh (Singh, Bhupinder) on 04/26/2007 12:13 PM

Well, I tried this, but I don't get any hits. I even tried this...
select * from DAuditNew where AuditStr like 'L%';
This returned only 'Login' rows. I can see when a user logs in. Is it maybe something else besides 'Logout'?

Tod_Funk

That was it. The Logout box was not checked. Thanks again!