Report & Notification

Hello,I am an Admin Livelink. Can I access the notification page of a given user without having to log with his account?

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Bhupinder_Singh

Message from Bhupinder Singh <bsingh@opentext.com> via eLink

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Unfortunately, the answer is no. Below is a more general answer to the question "How do I determine what notifications have been set by a user".

First I should mention that the easiest way, by far, would be to log in as the user (likely by resetting their password) and going to the Personal menu, Notifications, Modify Interests button. If you then scroll down to the bottom of the page, you can see all the specific interests they have configured. From there, you can click on any listed object to change or disable the notifications.

Here's the hard way, and the only other way of which I know. Run the following SQL query:

select * from notifyinterests2 where userid=nnnnnn

...where nnnnnn is the numeric KUAF.ID value of the user in question. This will give us the bitmask of the interests and the node ID's of the folders/objects. You would need to send us (support@opentext.com or your regional support office) the output from the sql statement and we can get it interpreted for you.

- Bhupinder

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Bhupinder Singh, B.Math., B.Ed.
Senior Product Specialist, Customer Support
Open Text Corporation, Waterloo, Ontario, Canada
Customer support e-mail: support@opentext.com
Customer Support Telephone: 800-540-7292
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From: eLink Discussion: Livelink LiveReports Discussion [mailto:livereportsdiscussion@elinkkc.opentext.com]
Sent: Thursday, August 16, 2007 11:51 AM
To: eLink Recipient
Subject: Report & Notification

Report & Notification

Posted by minjusadmin (Hammoud, Rania) on 08/16/2007 11:46 AM

Hello,
I am an Admin Livelink. Can I access the notification page of a given user without having to log with his account?