I posted this question in the Workflow discussion and am posting it here to look for additional ideas.(
https://knowledge.opentext.com/knowledge/llisapi.dll?func=ll&objId=13021300&objAction=view&show=0 )The Situation: We have a large number of workflows that are both open and archived. We have a group of users who need to be able to occasionally find and view the contents of these workflows, including attributes, form data, and attachments. We have a WebReport that creates a list with links to the relevant workflows, along with summary information so the users can find the workflows they are interested in.The Problem:Unless we add the group of users as managers of the workflow, they cannot view the contents.If we add the group as managers, the large number of workflows is displayed on the notifications and workflow status page for each user.We are looking for a way to provide read-only access to workflows without adding the users as managers, and dealing with the accompanying notifications etc.Proposed solutions:In the Workflow forum, Eric Saavedra offered the following ideas:[ #1 ] There are ways to limit the extra "content" a user receives when becoming a manager of a workflow. From the Workflow Status page you can setup a filter to only see those workflows the user has initiated, not managed. For notifications, do not enabled notifications to be sent when "A workflow I manage has completed" or "A workflow I manage is late".[ #2 ] An alternative to trying to navigate to the workflows themselves is to create reports that will display the contents of the workflow (attributes, comments, and form data). If you have WebReports you can present the information you want in an easier-to-read format.[ #3 ] The last resort would be to customize the workflow engine to create a "read-only access" mechanism that does not inherit the notifications or other management-related functionality. If you decide to pursue this option, I suggest posting your question to the Development Discussion for additional assistance.Unfortunately for our situation, option 1 above will not satisfy, because the group of users uses notifications for the workflows they actually do manage, and adding them as managers to all these workflows really renders their notifications unusable. Option 2 is something we are investigating. If I can display links to all the attachments in a workflow via a WebReport, and if my group is able to open them, that may satisfy.What about option 3 above - customizing the workflow engine to create "read-only access" to workflows. Has anyone tried anything similar that could give me an idea of the amount of effort involved, etc?Thanks,Bob
