Some users receive a prompt, others do not

We are testing LL 9.7 with DirServ 3.0.0 on Windows server 2003 with IIS 6. All our users are in the same domain and authenticate with AD. Some require the network login prompt, others do not and this is with IE 6 or 7. With Firefox, we have to login every time but this is not as big of a concern.

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Benedict_Chiu

Michel,What type of synchronisation are you doing within Livelink? NTLM or LDAP?Possible places to check are -- ensure IIS is only allowing users to access the /livelink directory via Integrated Windows authentication (in IIS, right click on the /livelink directory or sub-site, click Properties, then Directory Security. Hit 'Edit' for Authentication and access control and check which authentication it is trying to use)- if NTLM, that *all* your users have been synchronised across into Livelink- as for Firefox, I've never been able to get Firefox to work with Livelink and AD authentication - I believe that Firefox is unable to process the headers that allow AD single sign-on to occur. If someone has a fix for this I'd love to hear it!Regards,BCSouth East Water, Melbourne, Australia

Andrew_Ormesher_(andrew.ormesher@fastman.net.au_(D

Michel,did you solve this? We are seeing this same issue with exactly the same setup as yourself.Cheers,Andrew OrmesherFCS Australia

Andrew_Ormesher_(andrew.ormesher@fastman.net.au_(D

Hmmm... next time do more research before posting! Thanks to Geoff for posting at https://knowledge.opentext.com/knowledge/llisapi.dll?func=ll&objId=8179754&objAction=view - the issue was using the IP address in the URL (ie http://172.162.1.1), as Internet Explorer will not pass creds automatically to URL's containing IP addresses. We resolved it by (1) using the actual server name, and (2) adding the IP to the local intranet zone site listing on users PC's.