URL's

I need a LiveReport that reports the number of times users have opened a URL in specific folders. I do not see in the audit of the URL events that reflect a view or a fetch. Is there a way to capture this information within a LiveReport?

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Bhupinder_Singh

Message from Bhupinder Singh <bsingh@opentext.com> via eLink

<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">eLink

Unfortunately, URL access is not an audited event, and this has been registered in our bugs database as bug # LPAD-6182 (URL objects are not audited).

- Bhupinder

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Bhupinder Singh, B.Math., B.Ed.
Senior Product Specialist, Customer Support
Open Text Corporation, Waterloo, Ontario, Canada
Customer support e-mail: support@opentext.com
Customer Support Telephone: 800-540-7292
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From: eLink Discussion: Livelink LiveReports Discussion [mailto:livereportsdiscussion@elinkkc.opentext.com]
Sent: Friday, January 11, 2008 9:20 AM
To: eLink Recipient
Subject: URL's

URL's

Posted by pmuser31 (Taylor, Karen P) on 01/11/2008 09:15 AM

Karen_Taylor

Thank you so much for your quick response on this. Is there a way to work around to link the source document audit?

Bhupinder_Singh

I may have misinterpreted your use of the word "URL". I assumed you meant a URL object, as in when you click the Add Item dropdown in Livelink and select "URL". Do you mean instead a hyperlink for a document added to Livelink? If so, check the Livelink Administration pages, "Administer Event Auditing" link, "Set Auditing Interests" link and ensure the "view" checkbox is checked so that this events is audited when you click on the hyperlink for a document in Livelink.- Bhupinder------------------------------------------------------Bhupinder Singh, B.Math., B.Ed.Senior Product Specialist, Customer SupportOpen Text Corporation, Waterloo, Ontario, CanadaCustomer Support Telephone: 800-540-7292------------------------------------------------------