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LAPI utility to import users

Kristy_Shen

Hi, We currently have utility developed in .NET that uses LAPI to import a list of users into Livelink. (this automates the task of adding users one by one via the Livelink interface). However, I get this error message when I try to add a user with LAPI: "ERROR: Could not create a new My Workspace. The item is not created.". I'm able to add the same user successfully via the interface directly. (I'm signed on with the same credentials with both methods)Please help.

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Howard_Pell

Message from Howard Pell <hlpell@opentext.com> via eLink

eLink

Hello Kristy,

I can’tlook at this until Monday, but if you can wait until then, could you post thebit of your code that creates the user here and I’ll take a look?

Howard
___
Howard Pell
Senior Technical Educator Liaison, Special Projects
Open Text Corporation
www.opentext.com
(519) 888-7111 Ext. 2203

From:eLink Discussion: Development Discussion[mailto:development@elinkkc.opentext.com]
Sent: Friday, January 25, 20084:54 PM
To: eLink Recipient
Subject: LAPI utility to importusers

LAPI utility to import users

Posted by kristyshen (Shen, Kristy) on 01/25/2008 04:47 PM

Hi,

We currently have utility developed in .NET that uses LAPI to import a list of users into Livelink. (this automates the task of adding users one by one via the Livelink interface).

However, I get this error message when I try to add a user with LAPI: "ERROR: Could not create a new My Workspace. The item is not created.". I'm able to add the same user successfully via the interface directly. (I'm signed on with the same credentials with both methods)

Please help.

Kristy_Shen

Hi Howard!Good to hear from you

. The method used to add users is copied below (I've also attached the full version of the code as a text file). Thanks for you help!private void Add_Users() { DataGrid2.DataSource = null; DataGrid2.DataBind(); ArrayList list = new ArrayList(); ///////////////////////////////////////////////////////// //Create LAPI user object to add new users try { LLValue objLLValue = new LLValue(); objLLValue.setAssoc(); session = new LLSession (LL_SERVER, LL_PORT, "", pUserId, PasswordBox.Text, objLLValue); //Check formate of windows user id (for testing) if (pUserId == "" || pUserId == null) { pUserId = NULL_USER; } LAPI_USERS users = new LAPI_USERS( session ); //For each row in the excel file, create a user foreach(DataGridItem dataGridItem in DataGrid1.Items) { if (dataGridItem.Cells[3].Text == " ") { continue; } int status; //Get Permissions Code int permCode = 0; for (int i=PERM_INDEX; i < PERM_INDEX + 6; i++) { if (dataGridItem.Cells[i].Text == "yes" || dataGridItem.Cells[i].Text == "y") { switch (i) { case PERM_INDEX: permCode = permCode | privLogin; break; case PERM_INDEX + 1: permCode = permCode | privPubAccess; break; case PERM_INDEX + 2: permCode = permCode | privUsers; break; case PERM_INDEX + 3: permCode = permCode | privGroups; break; case PERM_INDEX + 4: permCode = permCode | privUserAdmin; break; case PERM_INDEX + 5: permCode = permCode | privSysAdmin; break; } } } LLValue userData = ( new LLValue() ).setAssocNotSet(); LLValue id = ( new LLValue() ); LLValue row = ( new LLValue() ).setAssocNotSet(); LLValue uatt = (new LLValue()); row.add( "LastName", dataGridItem.Cells[2].Text ); row.add( "FirstName", dataGridItem.Cells[1].Text ); //row.add( "MailAddress", dataGridItem.Cells[0].Text ); row.add( "MailAddress", ((DropDownList)dataGridItem.FindControl("Dropdownlist3")).SelectedValue.ToString() ); // Set user as authenticated user userData.add("ldap", "external non syncd user"); userData.add("ok", LLValue.LL_TRUE); //Create the user status = users.CreateUser( dataGridItem.Cells[3].Text, "", permCode, userData, LAPI_USERS.GROUP, DropDownList1.SelectedValue, row, id ); //Label1.Text = excelcount.ToString(); if ( status != 0 ) { String statustext = session.getStatusMessage(); String errtext = session.getErrMsg(); String apitext = session.getApiError(); textMessage = "ERROR: " + errtext + "\n" + apitext; //textMessage = DataGrid1.Columns.Count.ToString(); //textMessage = excelcount; if (statustext.IndexOf("impersonate",0,statustext.Length) >= 0) { textMessage = "ERROR: You have insufficient permissions or your Windows ID cannot be authenticated in Livelink."; } } else { textMessage = "SUCCESS: New user has been added!"; //Add user to groups here: int statustemptot = 0; string err_roles = ""; string tempstr1 = PERM_INDEX.ToString() + " - " + excelcount.ToString(); int tempcount1 = 10; for(int i = PERM_INDEX + 6; i < excelcount; i++) { tempcount1++; if (dataGridItem.Cells[i].Text == " ") { continue; } int statustemp = users.AddUserToGroup(dataGridItem.Cells[3].Text,LAPI_USERS.GROUP,dataGridItem.Cells[i].Text); if (statustemp != 0) { statustemptot = statustemp; err_roles = err_roles + dataGridItem.Cells[i].Text + ", "; } } //Label1.Text = tempcount1.ToString() + " - " + tempstr1; if (statustemptot !=0 ) { err_roles = err_roles.Substring(0,err_roles.Length - 2) + "."; textMessage = "SUCCESS: User added, but could not assign following roles: " + err_roles; //textMessage = statustemptot.ToString(); } else { textMessage = "SUCCESS: New user has been added to system and to all roles"; } } //Add user to arraylist list.Add(new NewUser(dataGridItem.Cells[1].Text, dataGridItem.Cells[2].Text, dataGridItem.Cells[3].Text, DropDownList1.SelectedValue, ((DropDownList)dataGridItem.FindControl("Dropdownlist3")).SelectedValue.ToString(), textMessage)) ; } } catch ( Exception e2 ) { textMessage = "Application encountered an exception:\n"+ e2.Message + "\n" + e2.StackTrace; Label1.Text = "Application encountered an exception:\n"+ e2.Message + "\n" + e2.StackTrace; } ///////////////////////////////////////////////////////// //resultsMessage = "Results of Bulk User Add:"; //Bind user add results to DataGrid2 DataGrid2.DataSource = list; DataGrid2.DataBind(); Highlight_Rows(DataGrid2); }

Howard_Pell

Message from Howard Pell <hlpell@opentext.com> via eLink

eLink

Kristy,

I don’tsee anything obvious. I wonder if your GUI is correct. That is, have youchecked that your drop-down lists have the correct spelling and case-sensitivityas what is in Livelink? Especially the group names.

Can you runthis code with the Builder running and set a breakpoint in Builder and inspectthe variables you are passing in? Does it look like what you expect?

Howard
___
Howard Pell
Senior Technical Educator Liaison, Special Projects
Open Text Corporation
www.opentext.com
(519) 888-7111 Ext. 2203

From:eLink Discussion: Development Discussion[mailto:development@elinkkc.opentext.com]
Sent: Monday, January 28, 20089:57 AM
To: eLink Recipient
Subject: RE LAPI utility to importusers

RE LAPI utility to import users		Posted by kristyshen (Shen, Kristy) on 01/28/2008 09:48 AM
In reply to: RE LAPI utility to import users		Posted by hlpell (Pell, Howard) on 01/25/2008 05:31 PM

Hi Howard!

Good to hear from you . The method used to add users is copied below (I've also attached the full version of the code as a text file). Thanks for you help!

private void Add_Users()
@ @ @ @ {
@ @ @ @ @ @
@ @ @ @ @ @ DataGrid2.DataSource = null;
@ @ @ @ @ @ DataGrid2.DataBind();

@ @ @ @ @ @ ArrayList list = new ArrayList();

@ @ @ @ @ @ /////////////////////////////////////////////////////////
@ @ @ @ @ @ //Create LAPI user object to add new users
@ @ @ @ @ @ try
@ @ @ @ @ @ {
@ @ @ @ @ @
@ @ @ @ @ @ @ @ LLValue objLLValue = new LLValue();
@ @ @ @ @ @ @ @ objLLValue.setAssoc();
@ @ @ @ @ @ @ @ session = new LLSession (LL_SERVER, LL_PORT, "", pUserId, PasswordBox.Text, objLLValue);
@ @ @ @ @ @ @ @

@ @ @ @ @ @ @ @ //Check formate of windows user id (for testing)
@ @ @ @ @ @ @ @ if (pUserId == "" || pUserId == null)
@ @ @ @ @ @ @ @ {
@ @ @ @ @ @ @ @ @ @ pUserId = NULL_USER;
@ @ @ @ @ @ @ @ }

@ @ @ @ @ @ @ @ LAPI_USERS users = new LAPI_USERS( session );
@ @ @ @ @ @ @ @ //For each row in the excel file, create a user
@ @ @ @ @ @ @ @ foreach(DataGridItem dataGridItem in DataGrid1.Items)
@ @ @ @ @ @ @ @ {
@ @ @ @ @ @ @ @ @ @
@ @ @ @ @ @ @ @ @ @ if (dataGridItem.Cells[3].Text == " ")
@ @ @ @ @ @ @ @ @ @ {
@ @ @ @ @ @ @ @ @ @ @ @ continue;
@ @ @ @ @ @ @ @ @ @ }
@ @ @ @ @ @ @ @ @ @
@ @ @ @ @ @ @ @ @ @ int status;
@ @ @ @ @ @ @ @ @ @
@ @ @ @ @ @ @ @ @ @ //Get Permissions Code
@ @ @ @ @ @ @ @ @ @ int permCode = 0;
@ @ @ @ @ @ @ @ @ @ for (int i=PERM_INDEX; i < PERM_INDEX + 6; i++)
@ @ @ @ @ @ @ @ @ @ {
@ @ @ @ @ @ @ @ @ @ @ @ if (dataGridItem.Cells[i].Text == "yes" || dataGridItem.Cells[i].Text == "y")
@ @ @ @ @ @ @ @ @ @ @ @ {
@ @ @ @ @ @ @ @ @ @ @ @ @ @ switch (i)
@ @ @ @ @ @ @ @ @ @ @ @ @ @ {
@ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ case PERM_INDEX:
@ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ permCode = permCode | privLogin;
@ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ break;
@ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ case PERM_INDEX + 1:
@ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ permCode = permCode | privPubAccess;
@ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ break;
@ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ case PERM_INDEX + 2:
@ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ permCode = permCode | privUsers;
@ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ break;
@ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ case PERM_INDEX + 3:
@ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ permCode = permCode | privGroups;
@ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ break;
@ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ case PERM_INDEX + 4:
@ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ permCode = permCode | privUserAdmin;
@ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ break;
@ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ case PERM_INDEX + 5:
@ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ permCode = permCode | privSysAdmin;
@ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ break;
@ @ @ @ @ @ @ @ @ @ @ @ @ @ }
@ @ @ @ @ @ @ @ @ @ @ @ }
@ @ @ @ @ @ @ @ @ @ }

@ @ @ @ @ @ @ @ @ @ LLValue userData = ( new LLValue() ).setAssocNotSet();
@ @ @ @ @ @ @ @ @ @ LLValue id = ( new LLValue() );
@ @ @ @ @ @ @ @ @ @ LLValue row = ( new LLValue() ).setAssocNotSet();
@ @ @ @ @ @ @ @ @ @ LLValue uatt = (new LLValue());

@ @ @ @ @ @ @ @ @ @ row.add( "LastName", dataGridItem.Cells[2].Text );
@ @ @ @ @ @ @ @ @ @ row.add( "FirstName", dataGridItem.Cells[1].Text );
@ @ @ @ @ @ @ @ @ @ //row.add( "MailAddress", dataGridItem.Cells[0].Text );
@ @ @ @ @ @ @ @ @ @ row.add( "MailAddress", ((DropDownList)dataGridItem.FindControl("Dropdownlist3")).SelectedValue.ToString() );

@ @ @ @ @ @ @ @ @ @ // Set user as authenticated user
@ @ @ @ @ @ @ @ @ @ userData.add("ldap", "external non syncd user");
@ @ @ @ @ @ @ @ @ @ userData.add("ok", LLValue.LL_TRUE);

@ @ @ @ @ @ @ @ @ @ //Create the user
@ @ @ @ @ @ @ @ @ @ status = users.CreateUser( dataGridItem.Cells[3].Text, "", permCode, userData, LAPI_USERS.GROUP, DropDownList1.SelectedValue, row, id );
@ @ @ @ @ @
@ @ @ @ @ @ @ @ @ @ //Label1.Text = excelcount.ToString();

@ @ @ @ @ @ @ @ @ @ if ( status != 0 )
@ @ @ @ @ @ @ @ @ @ {
@ @ @ @ @ @ @ @ @ @ @ @ String statustext = session.getStatusMessage();
@ @ @ @ @ @ @ @ @ @ @ @ String errtext = session.getErrMsg();
@ @ @ @ @ @ @ @ @ @ @ @ String apitext = session.getApiError();
@ @ @ @ @ @ @ @ @ @ @ @ textMessage = "ERROR: " + errtext + "\n" + apitext;
@ @ @ @ @ @ @ @ @ @ @ @ //textMessage = DataGrid1.Columns.Count.ToString();
@ @ @ @ @ @ @ @ @ @ @ @ //textMessage = excelcount;
@ @ @ @ @ @ @ @ @ @ @ @ if (statustext.IndexOf("impersonate",0,statustext.Length) >= 0)
@ @ @ @ @ @ @ @ @ @ @ @ {
@ @ @ @ @ @ @ @ @ @ @ @ @ @ textMessage = "ERROR: You have insufficient permissions or your Windows ID cannot be authenticated in Livelink.";
@ @ @ @ @ @ @ @ @ @ @ @ }
@ @ @ @ @ @ @ @ @ @ }
@ @ @ @ @ @ @ @ @ @ else
@ @ @ @ @ @ @ @ @ @ {
@ @ @ @ @ @ @ @ @ @ @ @ textMessage = "SUCCESS: New user has been added!";

@ @ @ @ @ @ @ @ @ @ @ @ //Add user to groups here:

@ @ @ @ @ @ @ @ @ @ @ @ int statustemptot = 0;
@ @ @ @ @ @ @ @ @ @ @ @ string err_roles = "";
@ @ @ @ @ @ @ @ @ @ @ @
@ @ @ @ @ @ @ @ @ @ @ @ string tempstr1 = PERM_INDEX.ToString() + " - " + excelcount.ToString();

@ @ @ @ @ @ @ @ @ @ @ @ int tempcount1 = 10;

@ @ @ @ @ @ @ @ @ @ @ @ for(int i = PERM_INDEX + 6; i < excelcount; i++)
@ @ @ @ @ @ @ @ @ @ @ @ {
@ @ @ @ @ @ @ @ @ @ @ @ @ @
@ @ @ @ @ @ @ @ @ @ @ @ @ @ tempcount1++;
@ @ @ @ @ @ @ @ @ @ @ @ @ @
@ @ @ @ @ @ @ @ @ @ @ @ @ @ if (dataGridItem.Cells[i].Text == " ")
@ @ @ @ @ @ @ @ @ @ @ @ @ @ {
@ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @
@ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ continue;
@ @ @ @ @ @ @ @ @ @ @ @ @ @ }
@ @ @ @ @ @ @ @ @ @ @ @ @ @ int statustemp = users.AddUserToGroup(dataGridItem.Cells[3].Text,LAPI_USERS.GROUP,dataGridItem.Cells[i].Text);
@ @ @ @ @ @ @ @ @ @ @ @ @ @
@ @ @ @ @ @ @ @ @ @ @ @ @ @ if (statustemp != 0)
@ @ @ @ @ @ @ @ @ @ @ @ @ @ {
@ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ statustemptot = statustemp;
@ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ err_roles = err_roles + dataGridItem.Cells[i].Text + ", ";
@ @ @ @ @ @ @ @ @ @ @ @ @ @ }
@ @ @ @ @ @ @ @ @ @ @ @ }
@ @ @ @ @ @ @ @ @ @ @ @

@ @ @ @ @ @ @ @ @ @ @ @ //Label1.Text = tempcount1.ToString() + " - " + tempstr1;

@ @ @ @ @ @ @ @ @ @ @ @ if (statustemptot !=0 )
@ @ @ @ @ @ @ @ @ @ @ @ {
@ @ @ @ @ @ @ @ @ @ @ @ @ @ err_roles = err_roles.Substring(0,err_roles.Length - 2) + ".";
@ @ @ @ @ @ @ @ @ @ @ @ @ @ textMessage = "SUCCESS: User added, but could not assign following roles: " + err_roles;
@ @ @ @ @ @ @ @ @ @ @ @ @ @ //textMessage = statustemptot.ToString();
@ @ @ @ @ @ @ @ @ @ @ @ }
@ @ @ @ @ @ @ @ @ @ @ @ else
@ @ @ @ @ @ @ @ @ @ @ @ {
@ @ @ @ @ @ @ @ @ @ @ @ @ @ textMessage = "SUCCESS: New user has been added to system and to all roles";
@ @ @ @ @ @ @ @ @ @ @ @ }

@ @ @ @ @ @ @ @ @ @ }

@ @ @ @ @ @ @ @ @ @ //Add user to arraylist
@ @ @ @ @ @ @ @ @ @ list.Add(new NewUser(dataGridItem.Cells[1].Text, dataGridItem.Cells[2].Text, dataGridItem.Cells[3].Text, DropDownList1.SelectedValue, ((DropDownList)dataGridItem.FindControl("Dropdownlist3")).SelectedValue.ToString(), textMessage)) ;
@ @ @ @ @ @ @ @ }
@ @ @ @ @ @ }
@ @ @ @ @ @ catch ( Exception e2 )
@ @ @ @ @ @ {
@ @ @ @ @ @ @ @ textMessage = "Application encountered an exception:\n"+ e2.Message + "\n" + e2.StackTrace;
@ @ @ @ @ @ @ @ Label1.Text = "Application encountered an exception:\n"+ e2.Message + "\n" + e2.StackTrace;
@ @ @ @ @ @ }
@ @ @ @ @ @ /////////////////////////////////////////////////////////
@ @
@ @ @ @ @ @ //resultsMessage = "Results of Bulk User Add:";
@ @
@ @ @ @ @ @ //Bind user add results to DataGrid2
@ @ @ @ @ @ DataGrid2.DataSource = list;
@ @ @ @ @ @ DataGrid2.DataBind();
@ @ @ @ @ @ Highlight_Rows(DataGrid2);
@ @ @ @ }

Louis_Routhier

where exactly does it crash?

Pierre_Nocera

message body too large, it has been made into an attachment

Kristy_Shen

I don't think it's actually the code crashing. I think it's a permission issue. This is because I have the same code in another environment and I can add the user successfully. In this particular environment I get the error message "could not create workspace".

Kristy_Shen

Howard, I don't think it's actually the code crashing. I think it's a permission issue. This is because I have the same code in another environment, and I used the exact same data feed and was able to add the user successfully. In this particular environment I get the error message "could not create workspace". I'll try your suggestion and run the builder. I was originally thinking along the lines of trying to debug it in Visual Studio .NET, but it wasn't installed on the server.

Appu_Nair

Hi,I don't have much to add on to what Howard said,but I think the code is throwing that error when it is trying to create a personal workspace.Does the code consistently fail on this loop for this particular username or is it failing on different users every time it runs.I would see in the database for this sql queryselect * from dtree where subtype=142 and name like ' Home' If your login is hcristy then livelink defaults the name to 'hcristy Home'.There can be duplicates because it uses a different volumeid to resolve conflicts.For some reasons unknown when the user is created it is not able to fulfill the personal workspace ($typeVolWorkbin.I don't want to get into programmatic problems such as thread safety et al because I frankly can't comment on those.But as a test I would run the lapi program with a limited number of users from your csv/excel file to see if the lapi program is able to create this user in another run without the error.Good luck,I also see no problem in the coding.

Appu_Nair

You could be right,but I suspect not.In one of your env the lapi user is a User Administrator.In prod he/she is a "Can Create users" this means that he/she is able to add only to groups where he/she has permissions or have created the group.But still in one of your postings you said that you could create the problematic user manually,that definitely to me does not sound like livelink "privileges"Let us know how you fix this we the community is still very interested to know

Louis_Routhier

OK, but where does it occur? Which line?

Kristy_Shen

Hi Appu:Actually, when I said it's probably due to permissions, I didn't mean due to Livelink priviledges. I was thinking more along the lines of write permissions to the database, or the way that LAPI is configured. For the environment where the users was added successfully via LAPI and the env where it wasn't successful, my login for both has system admin rights. And I was able to create the user through the UI using that login on both environments. Anyway, when I get a chance to run the builder, I'll try it out and post my findings.

Kristy_Shen

I don't know exactly which line because I haven't been able to step through it. I have Visual Studio .NET installed on my local machine, but not on the server. Also on my local machine I dont' have Livelink installs. So basically I just compile the code into a dll and put that on the server when I test it.

Louis_Routhier

if it is a .NET web page, maybe you could try, instead of stepping through, to use the old way of debugging: write trace.set response.buffer=falsethen add response.write([text]) lines in your code.This way, you'll be able to follow what is going on without stepping through it. A bit more complicated but still useful.

Kristy_Shen

Hi Howard:I tried your suggestion and ran the builder on the env where the app was failing on. I don't see the error message anywhere in the builder's debugger output. Please find attached the output from the debugger in both environments. For the env, where the user was added successfully, I could see that the debugger's log entries indicates the user's credentials. I also found something else interesting...I think the login I used to sign in to the LAPI app is cached somewhere for the unsuccessful environment. Even when I took away my login rights, I was still able to login, whereas for the other environment, the LAPI app indicated that I don't have access.

Louis_Routhier

I was looking at your log where it didn't work and I must say that I seen nothing about a LAPI request... Are you sure it logged?Also, as someone said, maybe you should try wantlogs=true and look at the connect logs.

Howard_Pell

Message from Howard Pell <hlpell@opentext.com> via eLink

eLink

Kristy,

I’mteaching all week so may not get to this today. Still, I’d really like tosee you set a breakpoint in the builder and see exactly what your s/w issending to Livelink. Take a look at the LAPI course manual on page 2-15 forfull instructions on how to do this.

Howard
___
Howard Pell
Senior Technical Educator Liaison, Special Projects
Open Text Corporation
www.opentext.com
(519) 888-7111 Ext. 2203

From:eLink Discussion: Development Discussion[mailto:development@elinkkc.opentext.com]
Sent: Monday, January 28, 20085:46 PM
To: eLink Recipient
Subject: Debugger outputs fromboth environments

Debugger outputs from both environments		Posted by kristyshen (Shen, Kristy) on 01/28/2008 05:42 PM
In reply to: Howard,		Posted by kristyshen (Shen, Kristy) on 01/28/2008 11:47 AM

Hi Howard:

I tried your suggestion and ran the builder on the env where the app was failing on. I don't see the error message anywhere in the builder's debugger output. Please find attached the output from the debugger in both environments. For the env, where the user was added successfully, I could see that the debugger's log entries indicates the user's credentials.

I also found something else interesting...I think the login I used to sign in to the LAPI app is cached somewhere for the unsuccessful environment. Even when I took away my login rights, I was still able to login, whereas for the other environment, the LAPI app indicated that I don't have access.

Kristy_Shen

Hi Howard:Thanks for the suggestion. I did set the breakpoint like you said in both environments. In the successful environment, the breakpoint is reached as expected, and inargs has the credentials of the user I'm trying to add. However, in the unsuccessful environment, the breakpoint is not reached at all. I'm thinking it is a configuration issue. What I don't understand is that it lets me login to the LAPI app and import the script. I checked the link and it is going to the correct environment. I considered the fact that maybe it's because the code base is different, but I basically grabbed the dll and aspx files from the successful env and copied it into the unsuccessful env, then I restarted IIS and builder, but still the breakpt is not reached. I also checked that the .NET framework and LAPI and installed in both environments. (Still if either of these were missing, it wouldn't have let me even login)

Howard_Pell

Message from Howard Pell <hlpell@opentext.com> via eLink

<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 3.2//EN">Re: RE Debugger outputs from both environments

I think we are getting somewhere. You mentioned two environments, are you saying you have two servers, two builders, two Livelinks? So how exactly are they different? This could be important.

----- Original Message -----
From: eLink Discussion: Development Discussion <development@elinkkc.opentext.com>
To: eLink Recipient <devnull@elinkkc.opentext.com>
Sent: Tue Jan 29 17:28:50 2008
Subject: RE Debugger outputs from both environments

RE Debugger outputs from both environments <https://knowledge.opentext.com/knowledge/llisapi.dll/open/14173346>              Posted by kristyshen <mailto:Kristy.Shen@cibc.com> (Shen, Kristy) on 01/29/2008 05:27 PM
In reply to: RE Debugger outputs from both environments <https://knowledge.opentext.com/knowledge/llisapi.dll/open/14141052>       Posted by hlpell <mailto:hlpell@opentext.com> (Pell, Howard) on 01/29/2008 07:49 AM

Hi Howard:

Thanks for the suggestion. I did set the breakpoint like you said in both environments. In the successful environment, the breakpoint is reached as expected, and inargs has the credentials of the user I'm trying to add. However, in the unsuccessful environment, the breakpoint is not reached at all. I'm thinking it is a configuration issue. What I don't understand is that it lets me login to the LAPI app and import the script.

I checked the link and it is going to the correct environment. I considered the fact that maybe it's because the code base is different, but I basically grabbed the dll and aspx files from the successful env and copied it into the unsuccessful env, then I restarted IIS and builder, but still the breakpt is not reached. I also checked that the .NET framework and LAPI and installed in both environments. (Still if either of these were missing, it wouldn't have let me even login)
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Topic: LAPI utility to import users <https://knowledge.opentext.com/knowledge/llisapi.dll/open/14155501>
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Kristy_Shen

Hi Howard, Yes for the 2 environments, they each have their own livelink server and builder. They are on 2 separate machines. I'm currently checking the problematic environment to see if it's caching my session and that's why only I can login but other users cannot. I also think there is some permission issue on the MS SQL Server side when the LAPI tool is trying to write to the database.

Kristy_Shen

Hi, The problem was left for a while because I had other priorities, but I have since gone back to it and have found that it is due to the fact that the port number was wrong.