Cannot Login to Livelink after installing LL Directory services

Mohammed_Abushmais

Hello,After installing the Livelink Directory Service I was unable to login using my Admin user account. can anyone help on the issue. Thanks in advance.Regards,Alan Rosh

Chris_Wagg

Message from Chris Wagg via eLinkThere are two things that could likely be happening here:1) You can log in as your synchronized authenticated users, just not asadmin. In this case, see this KB article:https://knowledge.opentext.com/knowledge/llisapi.dll?func=ll&objId=3646836&objAction=ArticleView&viewType=12) After configuring DS, nobody can log in, including Admin. Thisusually happens when someone configures DS and puts something in theCGIHosts field. This setting will make it so that requests from any IPaddress that is not listed there will be ignored. You need to includethe loopback address (127.0.0.1) along with the IP address of anyLivelink server in your cluster.If this doesn't help, i would gather logs showing the failed login, andopen a ticket with support. ---------------------------------------Chris WaggSenior Product SpecialistLivelink Escalations Support TeamOpen Text CorporationPh: 800-540-7292--------------------------------------------Original Message-----From: eLink Discussion: Livelink Directory Services Discussion[mailto:directoryservices@elinkkc.opentext.com] Sent: Thursday, February 14, 2008 8:55 AMTo: eLink RecipientSubject: Cannot Login to Livelink after installing LL Directory servicesCannot Login to Livelink after installing LL Directory servicesPosted by Mohamed Ali, Issam on 02/14/2008 03:43 AMHello,After installing the Livelink Directory Service I was unable to loginusing my Admin user account. can anyone help on the issue. Thanks inadvance.Regards,Alan Rosh[To reply to this thread, use your normal E-mail reply function.]============================================================Discussion: Livelink Directory Services Discussionhttps://knowledge.opentext.com/knowledge/llisapi.dll/open/3062146Livelink Server:https://knowledge.opentext.com/knowledge/llisapi.dllTo Unsubscribe from this Discussion, send an e-mail tounsubscribe.directoryservices@elinkkc.opentext.com.