Synchronization completed with error

George_Broadbent_(georgebroadbent_-_(deleted))

We have a Livelink ECM 9.7.0 environment with Directory Services Module 3.0.0 installed. We have configured a Sync Source as an LDAP Directory. The sync proceeds through about 80 users then we get the following error:Synchronization completed with error: User name is undefined, 'Log-in Name:' attribute may be incorrect.At this point the sync stops and the remaining 700+ users don't get imported. Does anyone know how to get Directory Services to continue or skip users with errors so that the remaining user base gets imported??

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Appu_Nair

I could have sworn that the process continues with the rest.When you run the query thru mmc or a similar ldap tool do you have the 700 +users.I cannot imagine AD to have uid undefined.Are you sure your query is for class=user ?

Chris_Wagg

Message from Chris Wagg <cwagg@opentext.com> via eLink

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I suppose you could exclude the user using your search filter, something like:

(&(objectclass=user)(sAMAccounName=*))

for Active Directory, or:

(&(objectclass=user)(UID=*))

for other LDAP servers.

Quitting the synch when we run into an unexpected scenario like this was built into the product because we can't be sure if this missing username is some kind of mistake, or is intentional. In very old versions of DS we would continue with the synch, sometimes resulting in huge amounts of users getting deleted.

I guess my question is, why do you have users in LDAP with no usernames, Sun One will not even allow me to create a user this way?

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Chris Wagg
Principal Product Specialist
Escalations Support Team
Open Text Corporation
Ph: 800-540-7292
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From: eLink Discussion: Livelink Directory Services Discussion [mailto:directoryservices@elinkkc.opentext.com]
Sent: Thursday, March 05, 2009 5:45 PM
To: eLink Recipient
Subject: Synchronization completed with error

Synchronization completed with error

Posted by georgebroadbent (Broadbent, George) on 2009/03/05 17:41

We have a Livelink ECM 9.7.0 environment with Directory Services Module 3.0.0 installed. We have configured a Sync Source as an LDAP Directory. The sync proceeds through about 80 users then we get the following error:

Synchronization completed with error: User name is undefined, 'Log-in Name:' attribute may be incorrect.

At this point the sync stops and the remaining 700+ users don't get imported.

Does anyone know how to get Directory Services to continue or skip users with errors so that the remaining user base gets imported??