Obtaining LLIOException from Livelink web services

modus_ponens

Hi,

      For days, it has been happening a strange error in our system related with Livelink web services. In our code, we have a certain section which creates a folder in Livelink repository through Livelink web service, folder which is afterwards looked up through a GetNodeByName operation. This section has always worked without problems, until some days ago.

      Now, when the folder is created the following exception occurs (traces taken from les-services.log):

com.opentext.api.LLIOException: DocumentManagement.CreateFolder() failed on the Livelink Server. No results were returned. Check the Livelink Server thread logs.
    at com.opentext.api.LAPI_SERVICE.InvokeService(LAPI_SERVICE.java:144)
    at com.opentext.api.LAPI_SERVICE.InvokeService(LAPI_SERVICE.java:48)
    at com.opentext.livelink.service.docman.DocumentManagement.createFolder(DocumentManagement.java:61)
    at com.opentext.livelink.service.docman.DocumentManagement_JAXWS.createFolder(DocumentManagement_JAXWS.java:58)
    at sun.reflect.GeneratedMethodAccessor532.invoke(Unknown Source)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
    at java.lang.reflect.Method.invoke(Unknown Source)
    at ...

On Livelink Server thread logs it does not appear any other associated information, nor in any other log.

Even with that error, the folder is created anyway. But when this folder data is looked up through GetNodeByName web service, this error occurs:

com.opentext.api.LLIOException: DocumentManagement.GetNodeByName() failed on the Livelink Server. No results were returned. Check the Livelink Server thread logs.
    at com.opentext.api.LAPI_SERVICE.InvokeService(LAPI_SERVICE.java:144)
    at com.opentext.api.LAPI_SERVICE.InvokeService(LAPI_SERVICE.java:48)
    at com.opentext.livelink.service.docman.DocumentManagement.getNodeByName(DocumentManagement.java:808)
    at com.opentext.livelink.service.docman.DocumentManagement_JAXWS.getNodeByName(DocumentManagement_JAXWS.java:518)
    at sun.reflect.GeneratedMethodAccessor209.invoke(Unknown Source)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
    at java.lang.reflect.Method.invoke(Unknown Source)
    at ....

Here too, it does not appear any other associated information in any other log.

Which can be the cause of these errors?

Thanks in advance.

 

sgrasley

Hi, Francisco.

For your Livelink thread logs, do you have Detailed Thread Logging enabled?  (Set Debug=2 in opentext.ini.)  Are there any trace*.out files being created in the Livelink logs folder?

It sounds like something fatal is happening on the OScript side preventing a result from being returned.  Of course I'm speculating a bit at this point.

Thanks,

Scott