Problem with characteres á é í ó ú and the letter ñ

Hello,

I have a problem and I hope you can help me.

Wanting to move or copy a file or folder within Livelink ignores characters: á é í ó ú and the letter ñ.

For example , I have a folder named : "Configuración Cañas" and copy this folder to another location ignores the letter "o " and " ñ ".

Livelink version I have is: 9.7.1 in English

Mi database is SQL 2005

Additional Installed modules:

Livelink Classification 4.1.0

Livelink Forms 9.7.1

Livelink Web Forms 9.7.1

Livelink WorkFlow 4.5.0

Livelink WorkFlow Painter 4.5.0

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I would recommend you open a support ticket.

Ray

Thansk, but I already opened a Ticket to OpenText. But they still tell me to do.

any idea.

Regards;

I will follow up if you send me the ticket number.

Ray

I have found your ticket and spoke with the product specialist. He will follow up shortly with more troubleshooting steps.

Ray

Thansk Ray.

You are very kind.

Regards.