how to solve TraceListener error in les?

Gang Tang

Hi there,

I get an error while make a documentmanagement web service call. 

'Could not create OpenText.Livelink.Service.Core.TraceListener,OpenText.Livelink.Service.Core.'

I checked  the web.config under %OPENTEXT%\webservices\dotnet\les-services.

 

<trace autoflush="true" indentsize="2">

<listeners>

<add name="les.services.log" type="OpenText.Livelink.Service.Core.TraceListener,OpenText.Livelink.Service.Core" initializeData="logs\les.services.log"/>

</listeners>

</trace>

 

all assemblies are under %OPENTEXT%\webservices\dotnet\les-services\bin folder. 

 

Any suggestions?

Thanks.

 

Gang

Jason_Smith

 

I'm not sure exactly what the problem is here.  A couple of things you can check though.

 

- Is this only a problem with the DocumentManagement service?

- Or can you successfully use the other services?

 

 

- Does a log file ever get created (under logs/les.services-<DATE>.log)?

- Maybe a permission issue on the file system not being able to create the file?

 

 

Do you have any more information on the error being returned?

 

Thanks.

 

J