Upload problem

When I tried the exact same code as Webinar demo by Jason to upload files, on ECM there is just a placeholder for the file I uploaded, no actual file is found (size is 0 KB).

FileStream fileStream = new FileStream(fInfo.FullName, FileMode.Open, FileAccess.Read);

DocCon.FileAtts fileAtts = new DocCon.FileAtts();
fileAtts.FileName = "1_ " + fInfo.Name;
fileAtts.FileSize = fInfo.Length;
fileAtts.CreatedDate = DateTime.Now;
fileAtts.ModifiedDate = DateTime.Now;

DocCon.ContentServiceClient docConClient = new DocCon.ContentServiceClient();
string objID = docConClient.UploadContent(ref otAuthCon, contextId, fileAtts, fileStream);

fileStream.Close();
docConClient.Close();

I've checked otAuthCon, contextId, fileAtts, filStream and objID, they're all OK. The size inside fileStream is correct.

Any ideas to solve this problem?

Thanks,

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Guy_Pomerleau

How big is the file you try to upload?
Guy Pomerleau
Tel: 450-926-6608

De : eLink Entry: Content Web Services Forum [mailto:otdncontentwebservices971forum@elinkkc.opentext.com]
Envoyé : Friday, January 11, 2013 11:18 AM
À : eLink Recipient <devnull@elinkkc.opentext.com>
Objet : Upload problem

Upload problem

Posted by dsun@infiniteenergy.com (Sun, Di) On 01-11-2013 11:09

When I tried the exact same code as Webinar demo by Jason to upload files, on ECM there is just a placeholder for the file I uploaded, no actual file is found (size is 0 KB).FileStream fileStream = new FileStream(fInfo.FullName, FileMode.Open, FileAccess.Read);DocCon.FileAtts fileAtts = new DocCon.FileAtts();
fileAtts.FileName = "1_ " + fInfo.Name;
fileAtts.FileSize = fInfo.Length;
fileAtts.CreatedDate = DateTime.Now;
fileAtts.ModifiedDate = DateTime.Now;DocCon.ContentServiceClient docConClient = new DocCon.ContentServiceClient();
string objID = docConClient.UploadContent(ref otAuthCon, contextId, fileAtts, fileStream);fileStream.Close();
docConClient.Close();I've checked otAuthCon, contextId, fileAtts, filStream and objID, they're all OK. The size inside fileStream is correct.Any ideas to solve this problem?Thanks,<! /p>Di

[To post a comment, use the normal reply function]
Forum:	Content Web Services Forum
Content Server:	Knowledge Center

Jason_Smith

Hi Di,

Hard to say what the problem is here. I'd suggest getting some logs to see if you can find anything else going on. In your opentext.ini file make sure to have the following set:

[general]

Debug=2

[options]

wantLogs=TRUE

wantLAPILogs=TRUE

It's also easier to look through the logs if you only have 1 thread running. To do that make the following change:

[llserver]

min=1

max=1

It might also be helpful to capture the raw web service request/response using a tool such as Fiddler or WireShark.

Once you get some logs, post them here and we can take a look.

Thanks.

Di_Sun

The file is very small, only 40KB.

Quoted guy.pomerleau@asc-csa.gc.ca on 2013-01-11 12:05:

How big is the file you try to upload?
Guy Pomerleau
Tel: 450-926-6608

Upload problem

Posted by dsun@infiniteenergy.com (Sun, Di) On 01-11-2013 11:09

When I tried the exact same code as Webinar demo by Jason to upload files, on ECM there is just a placeholder for the file I uploaded, no actual file is found (size is 0 KB).

FileStream fileStream = new FileStream(fInfo.FullName, FileMode.Open, FileAccess.Read);

DocCon.FileAtts fileAtts = new DocCon.FileAtts();
fileAtts.FileName = "1_ " + fInfo.Name;
fileAtts.FileSize = fInfo.Length;
fileAtts.CreatedDate = DateTime.Now;
fileAtts.ModifiedDate = DateTime.Now;

DocCon.ContentServiceClient docConClient = new DocCon.ContentServiceClient();
string objID = docConClient.UploadContent(ref otAuthCon, contextId, fileAtts, fileStream);

fileStream.Close();
docConClient.Close();

I've checked otAuthCon, contextId, fileAtts, filStream and objID, they're all OK. The size inside fileStream is correct.

Any ideas to solve this problem?

Thanks,

[To post a comment, use the normal reply function]
Forum:	Content Web Services Forum
Content Server:	Knowledge Center

Di_Sun

Here is some logs found:

2013-01-11 11:29:34,0887 INFO [1] ---------------
2013-01-11 11:29:34,0917 INFO [1] Content Web Services 10.0.5 File Version: 10.0.5.1464
2013-01-11 11:29:34,0917 INFO [1] OS Version: Microsoft Windows NT 6.0.6001 Service Pack 1
2013-01-11 11:29:34,0917 INFO [1] CLR Version: 2.0.50727.3619
2013-01-11 11:29:34,0917 INFO [1] Machine Name: DEVECM1
2013-01-11 11:29:34,0927 INFO [1] User Domain: INFINITEENERGY
2013-01-11 11:29:34,0927 INFO [1] User Name: DEVECM1$
2013-01-11 11:29:34,0927 INFO [1] Command Line: C:\Windows\SysWOW64\inetsrv\w3wp.exe -a \\.\pipe\iisipmbe358911-630d-4c8c-a0cd-a2629146112b -v "v2.0" -h "C:\inetpub\temp\apppools\testpool.config" -w "" -m 0 -t 20 -ap "testpool"
2013-01-11 11:29:34,0927 INFO [1] Culture: en-US
2013-01-11 11:29:34,0937 INFO [1] ---------------
2013-01-11 11:29:34,0967 INFO [6] ---------------
2013-01-11 11:29:34,0967 INFO [6] Content Web Services 10.0.5 File Version: 10.0.5.1464
2013-01-11 11:29:34,0967 INFO [6] OS Version: Microsoft Windows NT 6.0.6001 Service Pack 1
2013-01-11 11:29:34,0967 INFO [6] CLR Version: 2.0.50727.3619
2013-01-11 11:29:34,0967 INFO [6] Machine Name: DEVECM1
2013-01-11 11:29:34,0967 INFO [6] User Domain: INFINITEENERGY
2013-01-11 11:29:34,0977 INFO [6] User Name: DEVECM1$
2013-01-11 11:29:34,0977 INFO [6] Command Line: C:\Windows\SysWOW64\inetsrv\w3wp.exe -a \\.\pipe\iisipmbe358911-630d-4c8c-a0cd-a2629146112b -v "v2.0" -h "C:\inetpub\temp\apppools\testpool.config" -w "" -m 0 -t 20 -ap "testpool"
2013-01-11 11:29:34,0977 INFO [6] Culture: en-US
2013-01-11 11:29:34,0977 INFO [6] ---------------
2013-01-11 11:50:34,9578 INFO [9] ---------------
2013-01-11 11:50:34,9578 INFO [9] Application shutdown
2013-01-11 11:50:34,9578 INFO [9] ---------------

And some attrib value from session log and statistics by Fiddler:

Body=945

Caching=private

Content-Type= application/octet-stream

Statistics=Request Count:   1
Bytes Sent:      42,318  (headers:539; body:41,779)
Bytes Received: 1,323  (headers:378; body:945)

Raw Request Header:

POST /les-services/ContentService.svc HTTP/1.1
MIME-Version: 1.0
Content-Type: multipart/related; type="application/xop+xml";start="<http://tempuri.org/0>";boundary="uuid:48bf6a14-3140-467b-8b5a-cd24939829ca+id=1";start-info="text/xml"
VsDebuggerCausalityData: uIDPo6W5HlGukmlHvzrxYhS45lMAAAAAJ5lZeuSyREmLRYMrV+HqGcYUESOIOR5HmI6tWXf9WhsACQAA
SOAPAction: "urn:Core.service.livelink.opentext.com/UploadContent"
Host: devecm1.gainesville.infiniteenergy.com
Content-Length: 41779
Expect: 100-continue
Accept-Encoding: gzip, deflate

Raw Response Header:

HTTP/1.1 200 OK
Cache-Control: private
Transfer-Encoding: chunked
Content-Type: multipart/related; type="application/xop+xml";start="<http://tempuri.org/0>";boundary="uuid:c395aad5-3781-40ff-8599-2c1fa46ab9ff+id=2";start-info="text/xml"
Server: Microsoft-IIS/7.0
MIME-Version: 1.0
X-AspNet-Version: 2.0.50727
X-Powered-By: ASP.NET
Date: Fri, 11 Jan 2013 20:49:22 GMT

Quoted jsmith@opentext.com on 2013-01-11 13:28:

Hi Di,

Hard to say what the problem is here. I'd suggest getting some logs to see if you can find anything else going on. In your opentext.ini file make sure to have the following set:

[general]

Debug=2

[options]

wantLogs=TRUE

wantLAPILogs=TRUE

It's also easier to look through the logs if you only have 1 thread running. To do that make the following change:

[llserver]

min=1

max=1

It might also be helpful to capture the raw web service request/response using a tool such as Fiddler or WireShark.

Once you get some logs, post them here and we can take a look.

Thanks.

Jason_Smith

You'll want to take a look at the Content Server thread logs to start. You'll find these in the <OTHOME>/logs folder (thread*.out). Connect logs may also be useful depending on what is going on (connect*.log).

Di_Sun

Thanks for your reply Jason.

In thread*.out file, can you tell me what kinds of key words should i look for?

It's a file with 2000+ lines and i didn't see a well-marked error or exception regarding the size.

Quoted jsmith@opentext.com on 2013-01-14 11:55:

Jason_Smith

Yes these logs can get rather large. For CWS requests I usually just search the file for "_ApiName = 'InvokeService'" (assuming you've made the changes in the opentext.ini as I mentioned before). This will give you the entry point for all CWS requests.

Di_Sun

When uploadconttent was invoked, there seems no error happened.

Log:

01/14/2013 11:32:46 Arguments = 'A<1,?,''contextID''=''1703132257'',''fileAtts''=A<1,?,''CreatedDate''=D/2013/1/14:11:32:40,''FileName''=''2_ Level Bi
01/14/2013 11:32:46 FileAttributes = 'A<1,?,''CreatedDate''=D/2013/1/14:11:32:40,''Creator''=?,''DataForkSize''=40143,''FileName''=''2_ Level Billing
01/14/2013 11:32:46 FilePath = '2_ Level Billing SetID''s.xlsx'
01/14/2013 11:32:46 ServiceMethod = 'UploadContent'
01/14/2013 11:32:46 ServiceName = 'ContentService'
01/14/2013 11:32:46 _ApiName = 'InvokeService'
01/14/2013 11:32:46 _ClientVersion = '9.7.1'
01/14/2013 11:32:46 _ConnectionName = ''
01/14/2013 11:32:46 _Cookie = 'pTKLhn%2Babptbst0u60mb%2BmfGqt2LgNaeQvE4g2SRMkcqD%2BZmkMQAt6buIK%2FVYynZ'
01/14/2013 11:32:46 _DomainName = ''
01/14/2013 11:32:46 _ImpersonateUserDomain = ''
01/14/2013 11:32:46 _LLENVIRON_ASSOC = 'A<1,?,''REMOTE_ADDR''=''10.31.2.19''>'
01/14/2013 11:32:46 _Request = 'llweb'
01/14/2013 11:32:46 _UserName = ''
01/14/2013 11:32:46 _UserPassword = 'XXXXXXXXXX'
01/14/2013 11:32:46 =======================================
01/14/2013 11:32:46 Executing API: #3600257b.InvokeService
01/14/2013 11:32:46        inArgs: A<1,?,'Arguments'=A<1,?,'contextID'='1703132257','fileAtts'=A<1,?,'CreatedDate'=D/2013/1/14:11:32:40,'FileName'='2_ Level Billing SetID\'s.xlsx','FileSize'=L40143,'ModifiedDate'=D/2013/1/14:11:32:40,'_SDOName'='Core.FileAtts'>>,'FileAttributes'=A<1,?,'CreatedDate'=D/2013/1/14:11:32:40,'Creator'=?,'DataForkSize'=40143,'FileName'='2_ Level Billing SetID\'s.xlsx','FinderFlags'=0,'ModifiedDate'=D/2013/1/14:11:32:40,'Platform'=2,'ResourceForkSize'=0,'Type'=?>,'FilePath'='2_ Level Billing SetID\'s.xlsx','ServiceMethod'='UploadContent','ServiceName'='ContentService','_ApiName'='InvokeService','_ClientVersion'='9.7.1','_ConnectionName'='','_Cookie'='pTKLhn%2Babptbst0u60mb%2BmfGqt2LgNaeQvE4g2SRMkcqD%2BZmkMQAt6buIK%2FVYynZ','_DomainName'='','_ImpersonateUserDomain'='','_LLENVIRON_ASSOC'=A<1,?,'REMOTE_ADDR'='10.31.2.19'>,'_Request'='llweb','_UserName'='','_UserPassword'='XXXXXXXXXX'>
01/14/2013 11:32:46 ------------------------------------------
01/14/2013 11:32:46 _LLENVIRON_ASSOC contains:
01/14/2013 11:32:46 REMOTE_ADDR=10.31.2.19
01/14/2013 11:32:46 End _LLENVIRON_ASSOC
01/14/2013 11:32:46 #Warning: Setting value on non-temp in R/O OSpace: #000000008003DFFF.fGetFunctionAccessCache = A<1,?>
01/14/2013 11:32:46 ------------------------------------------
01/14/2013 11:32:46        inArgs: A<1,?,'Arguments'=A<1,?,'contextID'='1703132257','fileAtts'=A<1,?,'CreatedDate'=D/2013/1/14:11:32:40,'FileName'='2_ Level Billing SetID\'s.xlsx','FileSize'=L40143,'ModifiedDate'=D/2013/1/14:11:32:40,'_SDOName'='Core.FileAtts'>>,'FileAttributes'=A<1,?,'CreatedDate'=D/2013/1/14:11:32:40,'Creator'=?,'DataForkSize'=40143,'FileName'='2_ Level Billing SetID\'s.xlsx','FinderFlags'=0,'ModifiedDate'=D/2013/1/14:11:32:40,'Platform'=2,'ResourceForkSize'=0,'Type'=?>,'FilePath'='2_ Level Billing SetID\'s.xlsx','ServiceMethod'='UploadContent','ServiceName'='ContentService','_ApiName'='InvokeService','_ClientVersion'='9.7.1','_ConnectionName'='','_Cookie'='pTKLhn%2Babptbst0u60mb%2BmfGqt2LgNaeQvE4g2SRMkcqD%2BZmkMQAt6buIK%2FVYynZ','_DomainName'='','_ImpersonateUserDomain'='','_LLENVIRON_ASSOC'=A<1,?,'REMOTE_ADDR'='10.31.2.19'>,'_Request'='llweb','_UserName'='','_UserPassword'='XXXXXXXXXX'>
01/14/2013 11:32:46       outArgs: A<1,?,'Results'='1026929','_apiError'='','_Cookie'='pTKLhn%2Babptbst0u60mb%2BmfGqt2LgNaeQvE4g2SRMkcqD%2BZmkMQAt6buIK%2FVYynZ','_errMsg'='','_Status'=0,'_StatusMessage'='','_TimeLogin'='14 01 13 113246'>
01/14/2013 11:32:46        status: (0)
01/14/2013 11:32:46         msecs: 629
01/14/2013 11:32:46 =======================================
01/14/2013 11:32:46 Mon Jan 14 11:32:46 2013 - 106386 Func='lapi.InvokeService:ContentService.UploadContent()' Timing: 0.630 0.629 0.630
01/14/2013 11:32:46 [1733298996] Done with Request on socket 000000001BA865F0
01/14/2013 11:33:10 [1756642238] Processing Request on socket 000000001B954370

Quoted jsmith@opentext.com on 2013-01-14 12:34:

Jason_Smith

Last thing I can think of is to look into the connect logs around the same time to see if any errors are occuring there. Otherwise, I'd recommend opening up a ticket with customer support.