ELS 10.2.1 Error loading LELVariantInfo.DownloadFilename

We are currently using ELS 10.2.1 integrated with eDocs for archiving purposes. When we archive a document (MS Word etc) via eDocs the retrieval works fine as well. However, when we archive an email (.msg) the retrieval fails and following error is generated in the rcs.log:

2013-03-20 11:20:51,178 ERROR [http-8080-2] otx.LES : com.opentext.livelink.service.enterpriselibrary.LELVariantInfo - Error loading LELVariantInfo.DownloadFilename
2013-03-20 11:20:51,178 ERROR [http-8080-2] otx.security : com.opentext.ecm.components.webservices.APIException - log(IECMException):Caught ELServiceException
com.opentext.ecm.services.entlib.ELServiceException: Getting information about available variants failed!<Wed Mar 20 11:20:51 GMT 2013|tsearch.tsdomain.traverssmith.com;node001> [{error_namespace=ELService, error_code=GetVariantInfosFailed, ObjectId=elpartition/145994, error_category=Operation}] (com.opentext.livelink.service.core.ServiceException: Error loading LELVariantInfo.DownloadFilename)
at com.opentext.ecm.services.entlib.impl.LesService.getVariants(LesService.java:672)
at com.opentext.ecm.services.entlib.impl.ELService.getVariantInfo(ELService.java:8864)
at com.opentext.ecm.services.entlib.impl.ELService.getVariant(ELService.java:8682)
at com.opentext.ecm.services.entlib.impl.ELService.getVariant(ELService.java:8533)
at com.opentext.ecm.services.entlib.impl.ELService.getVariants(ELService.java:5862)
at com.opentext.ecm.services.entlib.impl.ELServicePluginDecorator.getVariants(ELServicePluginDecorator.java:1092)
at com.opentext.ecm.api.entlib.impl.ser.ELService.getVariants(ELService.java:1158)
at sun.reflect.GeneratedMethodAccessor269.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at com.sun.xml.ws.api.server.InstanceResolver$1.invoke(InstanceResolver.java:246)
at com.sun.xml.ws.server.InvokerTube$2.invoke(InvokerTube.java:146)
at com.sun.xml.ws.server.sei.EndpointMethodHandler.invoke(EndpointMethodHandler.java:257)
at com.sun.xml.ws.server.sei.SEIInvokerTube.processRequest(SEIInvokerTube.java:93)
at com.sun.xml.ws.api.pipe.Fiber.__doRun(Fiber.java:598)
at com.sun.xml.ws.api.pipe.Fiber._doRun(Fiber.java:557)
at com.sun.xml.ws.api.pipe.Fiber.doRun(Fiber.java:542)
at com.sun.xml.ws.api.pipe.Fiber.runSync(Fiber.java:439)
at com.sun.xml.ws.server.WSEndpointImpl$2.process(WSEndpointImpl.java:243)
at com.sun.xml.ws.transport.http.HttpAdapter$HttpToolkit.handle(HttpAdapter.java:471)
at com.sun.xml.ws.transport.http.HttpAdapter.handle(HttpAdapter.java:244)
at com.sun.xml.ws.transport.http.servlet.ServletAdapter.handle(ServletAdapter.java:135)
at com.sun.xml.ws.transport.http.servlet.WSServletDelegate.doGet(WSServletDelegate.java:129)
at com.sun.xml.ws.transport.http.servlet.WSServletDelegate.doPost(WSServletDelegate.java:160)
at com.sun.xml.ws.transport.http.servlet.WSServlet.doPost(WSServlet.java:75)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:637)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:103)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:293)
at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:861)
at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:606)
at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:489)
at java.lang.Thread.run(Unknown Source)
Caused by: com.opentext.livelink.service.core.ServiceException: Error loading LELVariantInfo.DownloadFilename
at com.opentext.livelink.service.enterpriselibrary.LELVariantInfo.load(LELVariantInfo.java:200)
at com.opentext.livelink.service.core.SDOUtil.getSDOValue(SDOUtil.java:194)
at com.opentext.livelink.service.core.SDOUtil.loadSDOList(SDOUtil.java:92)
at com.opentext.livelink.service.enterpriselibrary.EnterpriseLibrary.getVariants(EnterpriseLibrary.java:1912)
at com.opentext.ecm.services.entlib.impl.LesService.getVariants(LesService.java:656)
... 38 more
Caused by: com.opentext.api.LLUnknownFieldException: LLValue unknown field name: DownloadFilename
at com.opentext.api.LLNameTable.get(Unknown Source)
at com.opentext.api.LLAssoc.get(Unknown Source)
at com.opentext.api.LLValue.toValue(Unknown Source)
at com.opentext.livelink.service.enterpriselibrary.LELVariantInfo.load(LELVariantInfo.java:163)
... 42 more

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Comments

eLink User

This sounds as if patches are missing inside Content Server. Please check, that you not only ran the update installer on the computer hosting the RCS, but also manually installed the related patches in Content Server. They are also contained in the patch bundle.

If this doesn’t resolve the problem, please contact Customer Support for further assistance.

Kind regards,

Andreas Probst

From: eLink Entry: Enterprise Library Services Forum [mailto:opentextenterpriselibraryservicesdiscussion@elinkkc.opentext.com]
Sent: Mittwoch, 20. März 2013 12:53
To: eLink Recipient
Subject: ELS 10.2.1 Error loading LELVariantInfo.DownloadFilename

ELS 10.2.1 Error loading LELVariantInfo.DownloadFilename

Posted bynbali@aiimi.com (Bali, Navin) On 03-20-2013 07:50

2013-03-20 11:20:51,178 ERROR [http-8080-2] otx.LES : com.opentext.livelink.service.enterpriselibrary.LELVariantInfo - Error loading LELVariantInfo.DownloadFilename
2013-03-20 11:20:51,178 ERROR [http-8080-2] otx.security : com.opentext.ecm.components.webservices.APIException - log(IECMException):Caught ELServiceException
com.opentext.ecm.services.entlib.ELServiceException: Getting information about available variants failed!<Wed Mar 20 11:20:51 GMT 2013|tsearch.tsdomain.traverssmith.com;node001> [{error_namespace=ELService, error_code=GetVariantInfosFailed, ObjectId=elpartition/145994, error_category=Operation}] (com.opentext.livelink.s! ervice.c ore.ServiceException: Error loading LELVariantInfo.DownloadFilename)
at com.opentext.ecm.services.entlib.impl.LesService.getVariants(LesService.java:672)
at com.opentext.ecm.services.entlib.impl.ELService.getVariantInfo(ELService.java:8864)
at com.opentext.ecm.services.entlib.impl.ELService.getVariant(ELService.java:8682)
at com.opentext.ecm.services.entlib.impl.ELService.getVariant(ELService.java:8533)
at com.opentext.ecm.services.entlib.impl.ELService.getVariants(ELService.java:5862)
at com.opentext.ecm.services.entlib.impl.ELServicePluginDecorator.getVariants(ELServicePluginDecorator.java:1092)
at com.opentext.ecm.api.entlib.impl.ser.ELService.getVariants(ELService.java:1158)
at sun.reflect.GeneratedMethodAccessor269.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflec! t.Method.invoke(Unk nown Source)
at com.sun.xml.! ws.api.server.InstanceResolver$1.invoke(InstanceResolver.java:246)
at com.sun.xml.ws.server.InvokerTube$2.invoke(InvokerTube.java:146)
at com.sun.xml.ws.server.sei.EndpointMethodHandler.invoke(EndpointMethodHandler.java:257)
at com.sun.xml.ws.server.sei.SEIInvokerTube.processRequest(SEIInvokerTube.java:93)
at com.sun.xml.ws.api.pipe.Fiber.__doRun(Fiber.java:598)
at com.sun.xml.ws.api.pipe.Fiber._doRun(Fiber.java:557)
at com.sun.xml.ws.api.pipe.Fiber.doRun(Fiber.java:542)
at com.sun.xml.ws.api.pipe.Fiber.runSync(Fiber.java:439)
at com.sun.xml.ws.server.WSEndpointImpl$2.process(WSEndpointImpl.java:243)
at com.sun.xml.ws.transport.http.HttpAdapter$HttpToolkit.handle(HttpAdapter.java:471)
at com.sun.xml.ws.transport.http.HttpAdapter.handle(HttpAdapter.java:244)
at com.sun.xml.ws.transport.http.servl et.ServletAdapter.handle(Servle! tAdapter.java:135)
at com.sun.xml.ws.transport.http.servlet.WSServletDelegate.doGet(WSServletDelegate.java:129)
at com.sun.xml.ws.transport.http.servlet.WSServletDelegate.doPost(WSServletDelegate.java:160)
at com.sun.xml.ws.transport.http.servlet.WSServlet.doPost(WSServlet.java:75)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:637)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)
at org.apache.catalina.core.StandardHostValve.in voke(StandardHostVal! ve.java:127)
at org.apache.catalina.valves.Error! ReportVal! ve.invoke(ErrorReportValve.java:103)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:293)
at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:861)
at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:606)
at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:489)
at java.lang.Thread.run(Unknown Source)
Caused by: com.opentext.livelink.service.core.ServiceException: Error loading LELVariantInfo.DownloadFilename
at com.opentext.livelink.service.enterpriselibrary.LELVariantInfo.load(LELVariantInfo.java:200)
at com.opentext.livelink.service.core.SDOUtil.getSDOValue(SDOUtil.java:194)
&nbs p;at com.opentext.livelink.service.core.SDOUtil.loadSDOList(SDOUtil.java:92) at com.opentext.livelink.service.enterpriselibrary.EnterpriseLibrary.getVariants(EnterpriseLibrary.java:1912)
at com.opentext.ecm.services.entlib.impl.LesService.getVariants(LesService.java:656)
... 38 more
Caused by: com.opentext.api.LLUnknownFieldException: LLValue unknown field name: DownloadFilename
at com.opentext.api.LLNameTable.get(Unknown Source)
at com.opentext.api.LLAssoc.get(Unknown Source)
at com.opentext.api.LLValue.toValue(Unknown Source)
at com.opentext.livelink.service.enterpriselibrary.LELVariantInfo.load(LELVariantInfo.java:163)
... 42 more

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Forum:	Enterprise Library Services Forum
Content Server:	Knowledge Center

Navin_Bali

Hi Andreas

That is it. One ELS patch was missing. This particular patch was inlucded in the Collection (as you stated) but is not available for downlaod while others are...weird.

But have now applied this patch and issue resolved.

Thanks.

Gaston_Philippe

Hello, I am encountering the same problem when attempting to run the ClientExample.java code from ELS API guide. Can someone tell me exactly which patches are required please ? error is below.

LLValue unknown field name: DownloadFilename

Navin_Bali

If you download the ELS Patch collection, you fill find the patches for Content Server within the 'ELS' folder.

Regards

Navin

Gaston_Philippe

Thank you Navin.

Gaston_Philippe

Quoted Navin Bali on 2013-11-13 11:54:

If you download the ELS Patch collection, you fill find the patches for Content Server within the 'ELS' folder.

Regards

Navin

Hi, no luck. Here is what I have done. First, downloaded patch collection 'update_1021_2013_02_mswin64'. Next, run UpdateInstaller.exe. BTW I see that this runs the patches in the 'ELS' folder. I then manually (via msiexec at commandline) reinstalled ELS-1021-003.msp (the others will not run, i.e. CMI, EPX). Then rebooted machine. Still get the following error

Going to create a department subfolder ...

The created department subfolder has the ID: elpartition/F61071

Going to create an employee folder ...

The created folder has the ID: elpartition/F61841

Going to create first master variant for employee picture item.

The variant has version: 1.0.0, rendition: application/octet-stream, master flag: true

Going to create second employee picture version.

The variant has version: 2.0.0, rendition: image/jpeg, master flag: true

Going to create an employee picture variant.

The variant has version: 2.0.0, rendition: image/gif, master flag: false

The created variant was now triggered for rendition

Going to create application documents item for employee.

The variant has version: 0.1.0, rendition: application/pdf, master flag: true

Going to create an employee application documents version.

The variant has version: 1.0.0, rendition: application/zip, master flag: true

Going to download the just created blob content.

Got ELServiceFault_Exception with message: Getting information about available variants failed!

cause message : Error loading LELVariantInfo.DownloadFilename|LLValue unknown field name: DownloadFilename|

com.opentext.ecm.services.elib.ELServiceFault_Exception : Getting information about available variants failed!

at sun.reflect.NativeConstructorAccessorImpl.newInstance0( Native Method )

at sun.reflect.NativeConstructorAccessorImpl.newInstance( NativeConstructorAccessorImpl.java:39 )

at sun.reflect.DelegatingConstructorAccessorImpl.newInstance( DelegatingConstructorAccessorImpl.java:27 )

at java.lang.reflect.Constructor.newInstance( Constructor.java:513 )

at com.sun.xml.ws.fault.SOAPFaultBuilder.createException( SOAPFaultBuilder.java:141 )

at com.sun.xml.ws.client.sei.SyncMethodHandler.invoke( SyncMethodHandler.java:119 )

at com.sun.xml.ws.client.sei.SyncMethodHandler.invoke( SyncMethodHandler.java:89 )

at com.sun.xml.ws.client.sei.SEIStub.invoke( SEIStub.java:118 )

at com.sun.proxy.$Proxy36.getVariants(Unknown Source)

at com.opentext.ecm.elib.client.tutorial.ClientExample.downloadVariantBlobsDTS( ClientExample.java:1614 )

at com.opentext.ecm.elib.client.tutorial.ClientExample.doActions( ClientExample.java:460 )

at com.opentext.ecm.elib.client.tutorial.ClientExample.main( ClientExample.java:187 )

Navin_Bali

Hi Danny

Can I check if you installed Content Server 10 as part of your ELS setup?

Regards

Navin

Gaston_Philippe

Hello Navin, thank you for your continued help. Yes. I have confirmed by way of 'Control Panel/Programs and Features' (I am running windows 7 enterprise). It shows 'OpenText Content Server 10.0.0

Navin_Bali

Hi Danny

You will need to patch Content Server as well. The patches are found in the same ‘ELS’ folder within a sub-folder called 1021 or 1022 (I think). Depending on which version of the module was installed within Content Server.

You need to refer to ELS install guide (under ‘all-in-one’ scenario setup for Windows) for configuring and patching content server. Sorry can’t be much more of a help

Regards

Navin

On 13 Nov 2013, at 18:01, eLink Entry: Enterprise Library Services Forum <opentextenterpriselibraryservicesdiscussion@elinkkc.opentext.com> wrote:

eLink : RE ELS 10.2.1 Error loading LELVariantInfo.DownloadFilename 2
RE ELS 10.2.1 Error loading LELVariantInfo.DownloadFilename 2 Posted by gaston.philippe@cihr-irsc.gc.ca (Marandola, Danny) On 11-13-2013 12:53

Hello Navin, thank you for your continued help. Yes. I have confirmed by way of 'Control Panel/Programs and Features' (I am running windows 7 enterprise). It shows 'OpenText Content Server 10.0.0
[To post a comment, use the normal reply function]
Topic: ELS 10.2.1 Error loading LELVariantInfo.DownloadFilename
Forum: Enterprise Library Services Forum
Content Server: Knowledge Center

Gaston_Philippe

All, found my error. I failed to realize that I was running ELS extensions and hence forwent the related patches. Once applied the issue went away. Thank you for the responses and help. Hope to pay it forward.