Could not write bytes to socket

Hi,

I have a .NET web application which uses LAPI to connect to CS 10. Whenever it tries to add a word document version it runs for about 2 minutes and gives the following error:

Error message: Could not write bytes to socket (LAPI_NETs)

Stack Trace:

at com.opentext.api.LLFileUtils.streamReader(String fInFile, BufferedOutputStream fBufferedOutput)

at com.opentext.api.LLConnect.sendFileUpload()

at com.opentext.api.LLConnect.executeHTTP(LLConnect connect)

at com.opentext.api.LLConnect.execute(LLConnect connect)

at com.opentext.api.LAPI_DOCUMENTS.CreateVersion(Int32 VolumeID, Int32 NodeID, String FilePath, BinaryReader inStream, Int64 size, LLValue fileInfo, LLValue versionInfo)

at <textdeleted>.Livelink.Services.LivelinkServices.<textdeleted>.Livelink.Interfaces.ILivelinkServices.AddDocumentVersion(MemoryStream memoryStream, Int32 documentId, String documentName, Boolean HasLivelinkUpdatePermission, IStaticValueServices staticValueServices) in C:\Projects\<textdeleted>\Livelink.Services\LivelinkObject.cs:line 147

at <textdeleted>.ProtocolController.<textdeleted>.Protocol.IProtocolController.UpdateProtocol(ProtocolDetail updatedProtocol, Boolean HasLivelinkUpdatePermission) in C:\Projects\<textdeleted>\Modules\Protocol\ProtocolController.cs:line 1211

at <textdeleted>.Protocol.Views.ProtocolDetailsPresenter.UpdateProtocol(ProtocolDetail updatedProtocolDetail) in C:\Projects\<textdeleted>.Web\Modules\Protocol\Views\ProtocolDetailsPresenter.cs:line 285

at <textdeleted>.Protocol.Views.ProtocolDetails.SubmitButton_Click(Object sender, EventArgs e) in C:\Projects\<textdeleted>.Web\WebSites\<textdeleted>.WebSite\Protocol\ProtocolDetails.aspx.cs:line 842

at System.Web.UI.WebControls.Button.OnClick(EventArgs e)

at System.Web.UI.WebControls.Button.RaisePostBackEvent(String eventArgument)

at System.Web.UI.WebControls.Button.System.Web.UI.IPostBackEventHandler.RaisePostBackEvent(String eventArgument)

at System.Web.UI.Page.RaisePostBackEvent(IPostBackEventHandler sourceControl, String eventArgument)

at System.Web.UI.Page.RaisePostBackEvent(NameValueCollection postData)

at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)

The word document is pretty small around 43K. I also tried increasing the timeout value on [sockserv] of the opentext.ini but it didn't work. Any suggestion is much appreciated.

Thanks,

Jayson

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Comments

Kyle_Swidrovich

Hey Jayson,

Have you tried using something like Wireshark to watch the packet stream to see what’s timing out between the client and the server?

Kyle

Kumar Dwarakanath

Hi Jayson

I have faced this problem while doing bulkloader project using lapi. this is due to loss of lapi session between client and server.

i faced this problem due to load balancer because it has max packet length and time set for network packets. we did NAT-ing to handle this situation. check with your network team for support if this is the case.

Regards,

Kumar