Could not find the GetChildren operation on the EnterpriseLibrary service

Hello,

I've installed Open Text Enterprise Library with Content Server. Enterprise Library is version 1021 Update 4. Also I upgraded Content Server.

When I log into Andministration Client, in Enterprise Library Services option, I created OK a new application but when I try to delete this application, prompt a program error:

"Could not find the GetChildren operation on the EnterpriseLibrary service (ObjectId=elpartition/13111)
Getting child elements failed!"

And details are:

System.Web.Services.Protocols.SoapException
Actor:
Code: ELService.Operation.GetChildElementsFailed
Lang:
Node:
Role:
Detail: <detail>
<ns2:ELServiceFault xmlns:ns2="urn:elib.services.ecm.opentext.com">
    <faultCode>ELService.Operation.GetChildElementsFailed</faultCode>
    <message>Getting child elements failed!</message>
    <parameters>
      <entry>
        <key>EVENT_ID</key>
        <value>Wed Apr 10 13:53:04 CEST 2013|localhost;node001</value>
      </entry>
      <entry>
        <key>CAUSE_MESSAGES</key>
        <value>Could not find the GetChildren operation on the EnterpriseLibrary service|</value>
      </entry>
      <entry>
        <key>ObjectId</key>
        <value>elpartition/13111</value>
      </entry>
    </parameters>
</ns2:ELServiceFault>
</detail>

And the same if I try to delete any document model in Enterprise Library option

"Cannot get Business Reference for 54691 [E681639987] (ObjectTypeName=test.type)
Deleting object type failed!"

In rcs.log I see:

"ERROR [http-8080-3] otx.security : com.opentext.ecm.components.webservices.APIException - log(IECMException):Caught ELServiceException
com.opentext.ecm.services.entlib.ELServiceException: Getting child elements failed!<Wed Apr 10 14:08:50 CEST 2013|localhost;node001> [{error_namespace=ELService, error_code=GetChildElementsFailed, ObjectId=elpartition/13111, error_category=Operation}] (com.opentext.livelink.service.core.ServiceNotFoundException: Could not find the GetChildren operation on the EnterpriseLibrary service)"

PLEASE HELP ME!!!!!

Regards,

Find more posts tagged with

Comments

eLink User

Hello,

This error message means, that the moduleExtensions for Enterprise Library is not installed within Content Server or is not correctly patched.

Please make sure to install the module first in the operating system and then in the Install Modules section of the Content Server Admin pages.

Then make sure you install all the module patches, that are contained in the EL 10.2.1 Update 2012.04 bundle.

If this doesn’t resolve the problem please contact Customer Support for further assistance.

Andreas

From: eLink Entry: Enterprise Library Services Forum [mailto:opentextenterpriselibraryservicesdiscussion@elinkkc.opentext.com]
Sent: Mittwoch, 10. April 2013 14:14
To: eLink Recipient
Subject: Could not find the GetChildren operation on the EnterpriseLibrary service

Could not find the GetChildren operation on the EnterpriseLibrary service

Posted bypau.isern@birchmangroup.com (Isern, Pau) On 04-10-2013 08:13

Hello,

I've installed Open Text Enterprise Library with Content Server. Enterprise Library is version 1021 Update 4. Also I upgraded Content Server.

When I log into Andministration Client, in Enterprise Library Services option, I created OK a new application but when I try to delete this application, prompt a program error:

"Could not find the GetChildren operation on the EnterpriseLibrary service (ObjectId=elpartition/13111)
Getting child elements failed!"

And details are:

System.Web.Services.Protocols.SoapException
Actor:
Code: ELService.Operation.GetChildElementsFailed
Lang:
Node:
Role:
Detail: <detail>
<ns2:ELServiceFault xmlns:ns2="urn:elib.services.ecm.opentext.com">
    <faultCode>ELService.Operation.GetChildElementsFailed</faultCode>
&! nbsp;&nb sp; <message>Getting child elements failed!</message>
    <parameters>
      <entry>
        <key>EVENT_ID</key>
        <value>Wed Apr 10 13:53:04 CEST 2013|localhost;node001</value>
      </entry>
      <entry>
        <key>CAUSE_MESSAGES</key>
        <value>Could not find the GetChildren operation on the EnterpriseLibrary service|</value>
      </entry>
      <entry>
        <key>ObjectId</key>
    &! nbsp;   <value>elpartition/13111</value! >
      </entry>
    </parameters>
</ns2:ELServiceFault>
</detail>

And the same if I try to delete any document model in Enterprise Library option

"Cannot get Business Reference for 54691 [E681639987] (ObjectTypeName=test.type)
Deleting object type failed!"

In rcs.log I see:

"ERROR [http-8080-3] otx.security : com.opentext.ecm.components.webservices.APIException - log(IECMException):Caught ELServiceException
com.opentext.ecm.services.entlib.ELServiceException: Getting child elements failed!<Wed Apr 10 14:08:50 CEST 2013|localhost;node001> [{error_namespace=ELService, error_code=GetChildElementsFailed, ObjectId=elpartition/13111, error_category=Operation}] (com.opentext.livelink. service.core.ServiceNotFoundExc! eption: Could not find the GetChildren operation on the EnterpriseLibrary service)"

PLEASE HELP ME!!!!!

Regards,

Navin_Bali

Hi Paul

I had similar problem that was resolved in the below discussion. By only running the Update 4 installer, it wont install the ELS patches (inside the bundle) required for Content Server module.

https://knowledge.opentext.com/knowledge/cs.dll?func=ll&objId=33735815&objAction=viewincontainer&ViewCommentsByReply&ListView&ListViewID=33719364

I would also suggesst you apply RCS patch 12, which is not inluded in Update 4.