Authentication token expired. Session time-out.

We have added the les services module in IIS7.5 and I am invoking the webservices " http://localhost/les-services/Authentication.svc " and " http://localhost/les-services/DocumentManagement.svc " using a java client. I am able to get the token back but as soon as the call to the document management services is made it gives the below error. Does it seem like authentication token is expiring? Could you please help us on the same?

token is:gHcTixxRzabKb3NjsP4LFOyP66%2F6nYjChDDbplhVt0pVy1wcwDnA%2BjTLtoMbGlJF

javax.xml.ws.soap.SOAPFaultException: Your session has timed-out.

at com.sun.xml.internal.ws.fault.SOAP11Fault.getProtocolException(SOAP11

Fault.java:178)

at com.sun.xml.internal.ws.fault.SOAPFaultBuilder.createException(SOAPFa

ultBuilder.java:111)

at com.sun.xml.internal.ws.client.sei.SyncMethodHandler.invoke(SyncMetho

dHandler.java:108)

at com.sun.xml.internal.ws.client.sei.SyncMethodHandler.invoke(SyncMetho

dHandler.java:78)

at com.sun.xml.internal.ws.client.sei.SEIStub.invoke(SEIStub.java:107)

at $Proxy35.getNode(Unknown Source)

at TestOpenTextWS.main(TestOpenTextWS.java:56)

----------------------------

Find below the list of modules installed:

Content Server API Core 10.0.0

Secure Enterprise Architecture Support Module 10.0.0

Appearances 10.0.0

Open Text Attribute Extensions 10.0.0

Content Server Auto Configuration 10.0.0

Content Server Best Bets Search Results 10.0.0

Content Server Channels 10.0.0

Classifications 10.2.0

Content Server Collections 10.0.0

Content Server File Compression 10.0.0

Content Server Common Utilities 10.0.0

Content Server Discussions 10.0.0

Distributed Agent 10.0.0

Content Server Forms 10.0.0

Content Server Forms Workflow 10.0.0

Content Server Forms Workflow Painter 10.0.0

Content Server Workspaces 10.0.0

Content Server Extractor 10.0.0

Content Server Item Template 10.0.0

Content Server Java Module 10.0.0

Metadata 10.0.0

Multi-File Output 10.0.0

Nickname 10.0.0

Content Server Natural Language Query 10.0.0

Object Exporter 10.0.0

Object Importer 10.0.0

Content Server Admin Server 10.0.0

Open Text Directory Services Integration 10.0.0

Content Server Polling 10.0.0

Content Server Projects 10.0.0

Content Server Project Template 10.0.0

Personal Staging 10.0.0

Records Management 10.2.0

Content Server Recommender 10.0.0

Content Server LiveReports 10.0.0

Content Server Search Statistics 10.0.0

Content Web Services 10.0.0

Content Server Storage Provider 10.0.0

Content Server Tasks 10.0.0

Content Server Text Editing 10.0.0

Content Server Themes Module 10.0.0

Content Server Document Undelete 10.0.0

Content Server Web Administration 10.0.0

Content Server Attributes 10.0.0

Content Server Module Configuration 10.0.0

Content Server WebDAV 10.1.0

Content Server Directory Walker 10.0.0

Content Server Document Management 10.0.0

Content Server Document Management Templates 10.0.0

Content Server Web Edit 10.0.0

Content Server Web Forms 10.0.0

Content Server Help System 10.0.0

Content Server Hit Highlighting 10.0.0

Content Server Node Types 10.0.0

Content Server Notification 10.0.0

Content Server Index 10.0.0

Content Server Prospectors 10.0.0

Content Server Search Broker 10.0.0

System Object Volume Management 10.0.0

Content Server System Objects 10.0.0

Content Server Users and Groups 10.0.0

Content Server Java Workflow Painter 10.0.0

Content Server Workflow 10.0.0

Content Server XML Activator 10.0.0

Content Server XML Search 10.0.0

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Comments

AlexGerasimov

Sorry, if it's a double submission - but yes, your session is expired. All you need to do is to assign the renewed token to the service. The code snippet is in C#, but it gives the idea:

docService.OTAuthenticationValue.AuthenticationToken = token;

Regards,

Alex

Parthasarathy_Nagarajan

Yes it is the first time we are configuring for the instance. I am sending the code which I am using and is a direct copy from the KC link https://knowledge.opentext.com/knowledge/cs.dll?func=ll&objId=18047148&objAction=browse&viewType=1. This code works for one of the environments configured by third party but it does not work in our environment.

I would not be able to reassign the token. You can check the code. Sorry I am unable to attach the source code, hence pasting it here.

private static final String urlSearchService = "http://localhost/les-services/SearchService.svc";
private static final String urlDocumentManagement = "http://localhost/les-services/DocumentManagement.svc";
private static final String urlAuthentication = "http://localhost/les-services/Authentication.svc";
private static final String urlMemberService = "http://localhost/les-services/MemberService.svc";
private static final String urlContentService = "http://localhost/les-services/ContentService.svc";

public static void main(String args[]) {
  String token = null;
  DocumentManagement documentMgmt = null;
  Node node = null;
  List<AttributeGroup> attributeList = null;
  List<DataValue> dataValueList = null;

  try {
   token = getAuthenticationToken("Admin", "livelink");
   System.out.println("token is:" + token);
   documentMgmt = getDMService(token);
   node = documentMgmt.getNode(52265);
   attributeList = node.getMetadata().getAttributeGroups();
   for (AttributeGroup attributeGroup : attributeList) {
    dataValueList = attributeGroup.getValues();
    for (DataValue dataValue : dataValueList) {
     System.out.println("key:" + dataValue.getDescription());
    }
   }
  } catch (Exception e) {
   e.printStackTrace();
  }
}

private static String getAuthenticationToken(String username,
   String password) throws Exception {
  Authentication endpoint;
  Authentication_Service service = null;

  service = new Authentication_Service(new URL(urlAuthentication),
    new QName("urn:Core.service.livelink.opentext.com",
      "Authentication"));
  endpoint = service.getBasicHttpBindingAuthentication();
  return endpoint.authenticateUser(username, password);
}

private static DocumentManagement getDMService(String authToken)
throws Exception {

  DocumentManagement_Service service = new DocumentManagement_Service(
    new URL(urlDocumentManagement), new QName(
      "urn:DocMan.service.livelink.opentext.com",
      "DocumentManagement"));
  DocumentManagement endpoint = service
    .getBasicHttpBindingDocumentManagement();
  OTAuthentication otAuth = new OTAuthentication();

otAuth.setAuthenticationToken(authToken);

setSoapHeader((WSBindingProvider) endpoint, otAuth);

return endpoint;
}

private static void setSoapHeader(WSBindingProvider bindingProvider,
   OTAuthentication otAuth) throws Exception {
  List<Header> headers = new ArrayList<Header>();
  SOAPMessage message = MessageFactory.newInstance().createMessage();
  SOAPPart part = message.getSOAPPart();
  SOAPEnvelope envelope = part.getEnvelope();
  SOAPHeader header = envelope.getHeader();

headers.add(getOTAuthenticationHeader(header, otAuth));

bindingProvider.setOutboundHeaders(headers);
}

private static Header getOTAuthenticationHeader(SOAPHeader header,
   OTAuthentication otAuth) throws Exception {
  SOAPHeaderElement otAuthElement;
  SOAPElement authTokenElement;

  otAuthElement = header.addHeaderElement(new QName(
    "urn:api.ecm.opentext.com", "OTAuthentication"));
  otAuthElement.setPrefix("");

  authTokenElement = otAuthElement.addChildElement(new QName(
    "urn:api.ecm.opentext.com", "AuthenticationToken"));
  authTokenElement.setPrefix("");

authTokenElement.addTextNode(otAuth.getAuthenticationToken());

return Headers.create(otAuthElement);
}