The error message " Error in configuration: authenticationfor user 'otadmin@otds.admin' and application 'ED3'" (and the details from RCS log) indicate the Enterprise Library is not properly configured.Therefore I forward your question with this reply to the Enterprise Library Services Forum
https://knowledge.opentext.com/knowledge/cs.dll/Open/14736882-----Original Message-----From: eLink Entry: Archive Server (Archive and Storage Services) Forum [mailto:archiveandstorageservices@elinkkc.opentext.com] Sent: Donnerstag, 7. November 2013 03:42To: eLink RecipientSubject: otx.OTDS com.opentext.otds.client.WebServiceOtdsCaller - Error Code=-1073741821 message=Authentication failure INVALID_CREDENTIALSotx.OTDS com.opentext.otds.client.WebServiceOtdsCaller - Error Code=-1073741821 message=Authentication failure INVALID_CREDENTIALS Posted by hari.sudarshan@accenture.com (Sudarshan, Hari) On 11-06-2013 21:38 Hi All,when i am trying to archive the data from the SAP to Open Text archive server 10.1.1,th estore job in SAP is failing.I am recieving the following error in SAP."HTTP error: 401 Unauthorized ICS:0006: Error in configuration: authenticationfor user 'otadmin@otds.admin' and application 'ED3" I have checked the the recent RCS logs,there i found teh message"ERROR [http-bio-8080-exec-9] otx.OTDS : com.opentext.otds.client.WebServiceOtdsCaller - Error Code=-1073741821 message=Authentication failure: INVALID_CREDENTIALS"RCS log is pated here,as i have problem in attaching the file. 2013-11-06 03:32:46,287 ERROR [http-bio-8080-exec-4] otx.OTDS : com.opentext.otds.client.WebServiceOtdsCaller - Error Code=-1073741822 message=Cannot map Otds user: < span style="background-color: rgb(255,255,0);">otadmin@otds.admin to resource: 2013-11-06 03:32:46,287 ERROR [http-bio-8080-exec-4] otx.OTDS : com.opentext.otds.client.OtdsClient - requestTicketForResource: exception caught com.opentext.otds.OtdsException: Error Code=-1073741822 message=Cannot map Otds user: otadmin@otds.admin to resource: at com.opentext.otds.client.WebServiceOtdsCaller.checkWebServiceResponse(WebServiceOtdsCaller.java:120) at com.opentext.otds.client.WebServiceOtdsCaller.otdsReq uestTicketForResource(WebServiceOtdsCaller.java:258) at com.opentext.otds.client.OtdsClient.requestTicketForResource(OtdsClient.java:266) at com.opentext.livelink.service.core.coreservices.CoreServicesRequestContext.getServiceToken(CoreServicesRequestContext.java:181) at com.opentext.livelink.service.core.Service.getLapiSession(Service.java:158) at com.opentext.livelink.service.enterpriselibrary.EnterpriseLibrary.generateApplicationToken(EnterpriseLibrary.java:2774) at com.opentext.ecm.services.entlib.impl.LesService.generateApplicationToken(LesService.java:2158) at com.o pentext.ecm.services.entlib.impl.ELService.generateApplicationToken(ELService.java:1853) at com.opentext.ecm.services.al.ICSOtdsTicket.getOtdsTicket(ICSOtdsTicket.java:138) at com.opentext.ecm.services.al.ICSOtdsTicket.setSecContext(ICSOtdsTicket.java:240) at com.opentext.ecm.services.al.ICSSecurityToken.setSecContext(ICSSecurityToken.java:304) at com.opentext.ecm.services.al.ICSToELIB.setSecContext(ICSToELIB.java:68) at com.opentext.ecm.services.al.BaseICSToELIB.createDocument(BaseICSToELIB.java:713) at com.opentext.ecm.lea.protocol.al.ALRequest.create(ALRequest.java:104 6) at com.opentext.ecm.lea.protocol.al.ALRequest.runRequest(ALRequest.java:579) at com.opentext.ecm.lea.protocol.al.ALRequest.service(ALRequest.java:362) at javax.servlet.http.HttpServlet.service(HttpServlet.java:728) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:305) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:222) at org.ap ache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:123) at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:502) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:171) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:99) at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:953) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:118) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:408) at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1023) at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:589) at org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:310) at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(Unknown Source) at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source) at java.lang.Thread.run(Unknown Source) 2013-11-06 03:32:46,287 ERROR [http-bio-8080-exe c-4] otx.LEA : com.opentext.ecm.lea.protocol.al.ALOutput - logException Caught exception of type com.opentext.ecm.lea.common.ICSException: (ICS:0006) Error in configuration: authentication for user 'otadmin@otds.admin' and application 'ED3' failed com.opentext.ecm.lea.common.ALException: (ICS:0001) Caught exception of type com.opentext.ecm.lea.common.ICSException: (ICS:0006) Error in configuration: authentication for user 'otadmin@otds.admin' and application 'ED3' failed at com.opentext.ecm.lea.protocol.al.ALRequest.throwALException(ALRequest.java:704) at com.opentext.ecm.lea.protocol.al.ALRequest.runRequest(ALRequest.java:618) at com.opentext.ecm.lea.protocol.al.ALRequest.service(ALRequest.java:362) at javax.servlet.http.HttpServlet.service(HttpServlet.java:728) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:305) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:222) at org.apache.catalina.core.StandardContextValve.invoke( StandardContextValve.java:123) at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:502) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:171) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:99) at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:953) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:118) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:408) at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1023) at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:589) at org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:310) at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(Unknown Source) at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source) at java.lang.Thread.run(Unknown Source) Caused by: com.opentext.ecm.lea.common.ICSException: (ICS:0006) Error in configuration: auth entication for user 'otadmin@otds.admin' and application 'ED3' failed at com.opentext.ecm.services.al.ICSOtdsTicket.setSecContext(ICSOtdsTicket.java:272) at com.opentext.ecm.services.al.ICSSecurityToken.setSecContext(ICSSecurityToken.java:304) at com.opentext.ecm.services.al.ICSToELIB.setSecContext(ICSToELIB.java:68) at com.opentext.ecm.services.al.BaseICSToELIB.createDocument(BaseICSToELIB.java:713) at com.opentext.ecm.lea.protocol.al.ALRequest.create(ALRequest.java:1046) at com.opentext.ecm.lea.protocol.al.ALRequest.runRequest(ALRequest.java:579) ... 18 more Caused by: com.opentext.ecm.services.entlib.ELServiceException: Creating token for application failed! [{error_namespace=ELService, error_code=GenerateAppTokenFailed, ApplicationId=ED3, error_category=Auth}] (com.opentext.livelink.service.core.ServiceException: com.opentext.otds.OtdsException: Error Code=-1073741822 message=Cannot map Otds user: otadmin@otds.admin to resource: ) at com.opentext.ecm.services.entlib.impl.LesService.gen erateApplicationToken(LesService.java:2161) at com.opentext.ecm.services.entlib.impl.ELService.generateApplicationToken(ELService.java:1853) at com.opentext.ecm.services.al.ICSOtdsTicket.getOtdsTicket(ICSOtdsTicket.java:138) at com.opentext.ecm.services.al.ICSOtdsTicket.setSecContext(ICSOtdsTicket.java:240) ... 23 more Caused by: com.opentext.livelink.service.core.ServiceException: com.opentext.otds.OtdsException: Error Code=-1073741822 message=Cannot map Otds user: otadmin@otds.admin to resource: at com.opentext.livelink.service.core.ExceptionUtil.throwServiceException(ExceptionUtil.java:100) at com.opentext.livelink.service.core.coreservices.CoreServicesRequestContext.getServiceToken(CoreServicesRequestContext.java:213) at com.opentext.livelink.service.core.Service.getLapiSession(Service.java:158) at com.opentext.livelink.service.enterpriselibrary.EnterpriseLibrary.generateApplicationToken(EnterpriseLibrary.java:2774) at com.opentext.ecm.services.entlib.impl.LesService.generateApplicationToken(LesService.java:2158) ... 26 more Caused by: com.opentext.otds.OtdsException: com.opentext.otds.OtdsException: Error Code=-1073741822 message=Cannot map Otds user: otadmin@otds.admin to resource: at com.opentext.otds.client.OtdsClient.requestTicketForResource(OtdsClient.java:287) at com.opentext.livelink.service.core.coreservices.CoreServicesRequestContext.getServiceToken(CoreServicesRequestContext.java:181) ... 29 more Caused by: com.opentext.otds.OtdsException: Error Code=-1073741822 message=Cannot map Otds user: otadmin@otds.admin to resource: at com.opentext.otds.client.WebServiceOtdsCaller.checkWebServiceResponse(WebServiceOtdsCaller.java:120) at com.opentext.otds.client.WebServiceOtdsCaller.otdsRequestTicketForResource(WebServiceOtdsCaller.java:258) at com.opentext.otds.client.OtdsClient.requestTicketForResource(OtdsClient.java:266) ... 30 more 2013-11-06 03:37:23,843 ERROR [http-bio-8080-exec-4] otx.OTDS : com.opentext.otds.client.WebServiceOtdsCaller - Error Code=-1073741822 message=Cannot map Otds user: otadmin@otds.admin to resource: 2013-11-06 03:37:23,843 ERROR [http-bio-8080-exec-4] otx.OTDS : com.opentext.otds.client.OtdsClient - requestTicketForResource: exception caught com.opentext.otds.OtdsException: Error Code=-1073741822 message=Cannot map Otds user: otadmin@otds.admin to resource: at com.opentext.otds.client.WebServiceOtdsCaller.checkWebServiceResponse(WebServiceOtdsCaller.java:120) at com.opentext.otds.client. WebServiceOtdsCaller.otdsRequestTicketForResource(WebServiceOtdsCaller.java:258) at com.opentext.otds.client.OtdsClient.requestTicketForResource(OtdsClient.java:266) at com.opentext.livelink.service.core.coreservices.CoreServicesRequestContext.getServiceToken(CoreServicesRequestContext.java:181) at com.opentext.livelink.service.core.Service.getLapiSession(Service.java:158) at com.opentext.livelink.service.lesconfig.ConfigService.getChildren(ConfigService.java:101) at com.opentext.ecm.services.uaiws.impl.UniversalAdminImpl.getChildren(UniversalAdminImpl.java:160) at com.op entext.ecm.api.uaiws.impl.UniversalAdmin.getChildren(UniversalAdmin.java:63) at sun.reflect.GeneratedMethodAccessor117.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source) at java.lang.reflect.Method.invoke(Unknown Source) at com.sun.xml.ws.api.server.InstanceResolver$1.invoke(InstanceResolver.java:246) at com.sun.xml.ws.server.InvokerTube$2.invoke(InvokerTube.java:146) at com.sun.xml.ws.server.sei.EndpointMethodHandler.invoke(EndpointMethodHandler.java:257) ;at com.sun.xml.ws.server.sei.SEIInvokerTube.processRequest(SEIInvokerTube.java:93) at com.sun.xml.ws.api.pipe.Fiber.__doRun(Fiber.java:598) at com.sun.xml.ws.api.pipe.Fiber._doRun(Fiber.java:557) at com.sun.xml.ws.api.pipe.Fiber.doRun(Fiber.java:542) at com.sun.xml.ws.api.pipe.Fiber.runSync(Fiber.java:439) at com.sun.xml.ws.server.WSEndpointImpl$2.process(WSEndpointImpl.java:243) at com.sun.xml.ws.transport.http.HttpAdapter$HttpToolkit.handle(HttpAdapter.java:471) at com.sun.xml.ws.transport.http.HttpA dapter.handle(HttpAdapter.java:244) at com.sun.xml.ws.transport.http.servlet.ServletAdapter.handle(ServletAdapter.java:135) at com.sun.xml.ws.transport.http.servlet.WSServletDelegate.doGet(WSServletDelegate.java:129) at com.sun.xml.ws.transport.http.servlet.WSServletDelegate.doPost(WSServletDelegate.java:160) at com.sun.xml.ws.transport.http.servlet.WSServlet.doPost(WSServlet.java:75) at javax.servlet.http.HttpServlet.service(HttpServlet.java:647) at javax.servlet.http.HttpServlet.service(HttpServlet.java:728) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:305) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:222) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:123) at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:502) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:171) at org.apache.catalina.valves.E rrorReportValve.invoke(ErrorReportValve.java:99) at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:953) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:118) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:408) at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1023) at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:589) at org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:312) at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(Unknown Source) at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source) at java.lang.Thread.run(Unknown Source) 2013-11-06 04:28:17,563 ERROR [http-bio-8080-exec-4] otx.OTDS : com.opentext.otds.client.WebServiceOtdsCaller - Error Code=-1073741821 message=Authentication failure: INVALID_CREDENTIALS 2013-11-06 04:28:31,025 ERROR [http-bio-8080-exec-3] otx.OTDS : com.opentext.otds.client.WebServiceOtdsCaller - Error Code=-1073741821 message=Authentication failure: INVALID_CREDENTIALS 2013-11-06 04:30:0 7,333 ERROR [http-bio-8080-exec-8] otx.OTDS : com.opentext.otds.client.WebServiceOtdsCaller - Error Code=-1073741821 message=Authentication failure: INVALID_CREDENTIALS 2013-11-06 04:30:40,088 ERROR [http-bio-8080-exec-5] otx.OTDS : com.opentext.otds.client.WebServiceOtdsCaller - Error Code=-1073741821 message=Authentication failure: INVALID_CREDENTIALS 2013-11-06 04:32:09,348 ERROR [http-bio-8080-exec-4] otx.OTDS : com.opentext.otds.client.WebServiceOtdsCaller - Error Code=-1073741821 message=Authentication failure: INVALID_CREDENTIALS 2013-11-06 04:32:39,580 ERROR [http-bio-8080-exec-9] otx.OTDS : com.opentext.otds.client.WebServiceOtdsCaller - Error Code=-1073741821 message=Authentication failure: INVALID_CREDENTIALS 2013-11-06 04:36:03,793 ERROR [http-bio-8080-exec-2] otx.OTDS : com.opentext.otds.client.WebServiceOtdsCaller - Error Code=-1073741821 message=Authentication failure: INVALID_CREDENTIALS 2013-11-06 04:39:03,610 ERROR [http-bio-8080-exec-8] otx.LEA : com.opentext.ecm.lea.protocol.al.ALOutput - logException The specified ArchiveLink method is not known or not supported: wsdl(POST) com.opentext.ecm.lea.common.ALException: (ICS:5009) The specified ArchiveLink method is not known or not supported: wsdl(POST) at com.opentext.ecm.lea.common.ALCommand.getALCommand(ALCommand.java:179) at com.opentext.ecm.lea.common.ALCommand.getInstance(ALCommand.java:228) at com.opentext.ecm.lea.protocol.al.ALRequest.service(ALRequest.java:354) at javax.servlet.http.HttpServlet.service(HttpServlet.java:728) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:305) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:222) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:123) at org.apache.catalina.authe nticator.AuthenticatorBase.invoke(AuthenticatorBase.java:502) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:171) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:99) at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:953) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:118) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:408) at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1023) at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:589) at org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:310) at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(Unknown Source) at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source) at java.lang.Thread.run(Unknown Source) 2013-11-06 04:42:04,194 ERROR [http-bio-8080-exec-9] otx.OTDS : com.opentext.otds.client.WebServiceOtdsCaller - Error Code=-1073741821 message=Authentication failure: INVALID_CREDENTIALS 2013-11-06 04:42:16,626 ERROR [http-bio-8080-exec-7] otx.OTDS : com.opentext.otds.client.WebServiceOtdsCaller - Error Code=-1073741821 message=Authentication failure: INVALID_CREDENTIALS Please help me to fix this issue________________________________[To post a comment, use the normal reply function] Forum: Archive Server (Archive and Storage Services) Forum Content Server: Knowledge Center
