Authentication error- The parameter is incorrect

Hi,

I have a sample c# code below. I'm using LES web services.

Using AuthenticationClient service, I'm able to generate a token, and this token is passed to OTAuthentication. But unable to connect to Content server for pulling any info from CS.

AuthenticationClient auth = new AuthenticationClient();

String token = null;

token = auth.AuthenticateUser("testuser", "Password@1234"); //Authentication is success and token generated at this point

DocumentManagementClient dmc = new DocumentManagementClient();
OTAuthentication dma = new OTAuthentication();

dma.AuthenticationToken = token;

Node[] favourites = null;

Console.WriteLine("Getting user's favourites...");
favourites = docClient.GetAllFavorites(ref otAuth); //this line of code throws "The parameter is incorrect" error.

Any help on this is appreciated. Thanks in Advance.

Swathi

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Comments

Jason_Smith

In the code you are showing you are creating the DocumentManagementClient as variable "dmc" but you are using "docClient" in the call that fails.

Also, you are creating the OTAuthentication object as "dma" but you are using "otAuth" in the call that fails.

Is this your problem?

Goje Swathi

Hi,

Thanks for the response. Seems like I put up wrong piece of code. Below is the actual one.

AuthenticationClient auth = new AuthenticationClient();

String token = null;

token = auth.AuthenticateUser("testuser", "Password@1234"); //Authentication is success and token generated at this point

DocumentManagementClient docClient = new DocumentManagementClient();

OTAuthentication otAuth = new OTAuthentication();

otAuth.AuthenticationToken = token;

Node[] favourites = null;

Console.WriteLine("Getting user's favourites...");

favourites = docClient.GetAllFavorites(ref otAuth); //this line of code throws "The parameter is incorrect" error.

Thanks,

Swathi

Jason_Smith

Ok, so that code looks better.

Can you give us some more information. Some things that might be helpful:

- The type of exception being thrown and any other information about the exception other than the error message

- Your app.config file showing the endpoints for the two services being used here (to make sure they are pointing to what you want).

- Any Contnet Server thread logs showing what was recieved/processed by Content Server (you want to make sure you have [general] debug=2 and [options] wantLAPILogs=TRUE in your opentext.ini before getting the thread logs).

That should be a good starting point to help narrow down the problem.

Appu_Nair1

Not trying to necessarily muddy the water here but I too faced the issue on CS 10 Upd 11 on IIS

LAPI logs will say nothing is wrong so something that C# does not like

Support gave me this patch as we use SSO with IWA for our services

# Patch PAT100000517 created at Tue Sep 11 09:30:37 2012

# Issue: LPG-669

# Module: Livelink DS 10.0.0

# Version: Content Server 10.0.0 64-bit for Windows

# Description: Cannot authenticate external users from Active Directory using OTE with Directory Services

I would recommend seeing if you have the right patches for your system especially for authentication kind of code(Dir Svcs ,OTDS etc)

From: eLink Entry: Content Web Services Forum [mailto:otdncontentwebservices971forum@elinkkc.opentext.com]
Sent: Friday, March 14, 2014 8:33 AM
To: eLink Recipient
Subject: [EXTERNAL]Authentication error- The parameter is incorrect

Authentication error- The parameter is incorrect

Posted by jsmith@opentext.com (Smith, Jason) On 03-14-2014 09:30

Ok, so that code looks better.

Can you give us some more information. Some things that might be helpful:

- The type of exception being thrown and any other information about the exception other than the error message

- Your app.config file showing the endpoints for the two services being used here (to make sure they are pointing to what you want).

That should be a good starting point to help narrow down the problem.

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Topic:	Authentication error- The parameter is incorrect
Forum:	Content Web Services Forum
Content Server:	Knowledge Center

Goje Swathi

Thank you for your help.

These following patches on Open Text environment resolved the issue.

pat100000008 and pat100000517