hello guys
here i have a typical customer requirement that they want to use OTCS as 'central document repository', when means , they want their 3rd party systems (e.g. SAP, oracle, Siebel CRM) be able to access documents & images managed in OTCS.
we know opentext has a very mature solution for SAP, SAP ecmlink is developed for this senario, Opentext has also enhanced SAP stanrdard screen so that users can directly manipulate (display, upload etc) documents within SAP GUI.
so my question is , what the best practice for other business system to integrate with OTCS? i think webservice is the interface but how it's called from external system ? or opentext consultant is only responsible for offering an interface, and it's completely other vendor's problem to figure out how to call this webservice from their own system?
rgds
luke