Downloading file...FAILED - VersionRetrievalError

Zamokuhle_Mahlangu

Hi,

I get the following when I try to download a node from Livelink.

Authenticating and generating Context-ID are both fine.

Downloading a file fails - ns0:DocMan.VersionRetrievalError : The version is not found. [E681902084]

Regards,

Jack

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Kyle_Swidrovich

Hi Jack,

This is usually something simple like passing in the wrong version number.

The lookup for the existence of a version is done via SQL.

For that reason, you may be able to see what’s going wrong by examining connect logs if you enable them at the server side and looking for the select operation against the DVersData table.

Cheers,

Kyle

Zamokuhle_Mahlangu

Thanks. I managed to test past that stage by changing the verison number to something and not 0.