Hi Team,
We are seeing the below error in the rcs logs,
2014-12-23 02:29:09,806 ERROR [http-8080-16] otx.LEA : com.opentext.ecm.lea.protocol.al.ALOutput - logException Caught exception of type com.opentext.ecm.lea.common.ICSException: (ICS:0006) Error in configuration: authentication for user 'otadmin@otds.admin' and application 'D31' failed
com.opentext.ecm.lea.common.ALException: (ICS:0001) Caught exception of type com.opentext.ecm.lea.common.ICSException: (ICS:0006) Error in configuration: authentication for user 'otadmin@otds.admin' and application 'D31' failed
at com.opentext.ecm.lea.protocol.al.ALRequest.throwALException(ALRequest.java:704)
at com.opentext.ecm.lea.protocol.al.ALRequest.runRequest(ALRequest.java:618)
at com.opentext.ecm.lea.protocol.al.ALRequest.service(ALRequest.java:362)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:103)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:293)
at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:861)
at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:606)
at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:489)
at java.lang.Thread.run(Unknown Source)
Caused by: com.opentext.ecm.lea.common.ICSException: (ICS:0006) Error in configuration: authentication for user 'otadmin@otds.admin' and application 'D31' failed
at com.opentext.ecm.services.al.ICSOtdsTicket.setSecContext(ICSOtdsTicket.java:272)
at com.opentext.ecm.services.al.ICSSecurityToken.setSecContext(ICSSecurityToken.java:304)
at com.opentext.ecm.services.al.ICSToELIB.setSecContext(ICSToELIB.java:68)
at com.opentext.ecm.services.al.BaseICSToELIB.getDocumentInfo(BaseICSToELIB.java:1138)
at com.opentext.ecm.lea.protocol.al.ALRequest.info(ALRequest.java:1766)
at com.opentext.ecm.lea.protocol.al.ALRequest.runRequest(ALRequest.java:596)
... 14 more
Caused by: com.opentext.ecm.services.entlib.ELServiceException: Creating token for application failed!<Tue Dec 23 02:29:09 EST 2014|sbsvmntdcl02p;node001> [{error_namespace=ELService, error_code=GenerateAppTokenFailed, ApplicationId=D31, error_category=Auth}] (com.opentext.livelink.service.core.LivelinkException: The application does not exist.)
at com.opentext.ecm.services.entlib.impl.LesService.generateApplicationToken(LesService.java:2372)
at com.opentext.ecm.services.entlib.impl.ELService.generateApplicationToken(ELService.java:1919)
at com.opentext.ecm.services.al.ICSOtdsTicket.getOtdsTicket(ICSOtdsTicket.java:138)
at com.opentext.ecm.services.al.ICSOtdsTicket.setSecContext(ICSOtdsTicket.java:240)
... 19 more
Caused by: com.opentext.livelink.service.core.LivelinkException: The application does not exist.
at com.opentext.livelink.service.core.ExceptionUtil.throwLivelinkException(ExceptionUtil.java:71)
at com.opentext.livelink.service.enterpriselibrary.EnterpriseLibrary.generateApplicationToken(EnterpriseLibrary.java:2893)
at com.opentext.ecm.services.entlib.impl.LesService.generateApplicationToken(LesService.java:2369)
... 22 more
We do not have the SAP system "D31" configured to this Archive/Content Server. D31 is the Dev SAP box and the error in the rcs logs which we are seeing is Prod. I checked everything on Content and Archive Server and there is no connection to SAP D31. Can you please help me out, why we are seeing the error related to D31.
Thank You,
Nikhil Sanghvi
