ELS 10.5 - Could not find the EnterpriseLibrary service (Admin Client 10.5)

We have Content Server 10.5 Service Pack 1 [with Update 2015-06 (version 10.5.0.1715)], otds 10.5 and ELS 10.5 installed here. I am able to login to ELS configured in Adminstrataion client with otadmin@otds.admin.

In Adminstartaion client when I click on the "Enterprise Library Services" node, it throws an error as "Could not find the enterprise Library".

Also when I checked "localhost_access_log.2015-07-10" in tomcat, below error is returned. Attached is the entire log.

0:0:0:0:0:0:0:1 - - [10/Jul/2015:09:33:25 +0530] "GET /ot-elib/ HTTP/1.1" 404 967
0:0:0:0:0:0:0:1 - - [10/Jul/2015:09:33:32 +0530] "GET /ot-elib/ HTTP/1.1" 404 967
0:0:0:0:0:0:0:1 - - [10/Jul/2015:09:33:53 +0530] "GET /ot-elib/services/ HTTP/1.1" 404 121
0:0:0:0:0:0:0:1 - - [10/Jul/2015:09:33:58 +0530] "GET /ot-elib/ HTTP/1.1" 404 967

System.Web.Services.Protocols.SoapException
Actor:
Code: ELService.Operation.GetAllTypesFailed
Lang:
Node:
Role:
Detail: <detail>
<ns2:ELServiceFault xmlns:ns2="urn:elib.services.ecm.opentext.com">
    <faultCode>ELService.Operation.GetAllTypesFailed</faultCode>
    <message>Getting all object types failed!</message>
    <parameters>
      <entry>
        <key>EVENT_ID</key>
        <value>Fri Jul 10 10:10:02 IST 2015</value>
      </entry>
      <entry>
        <key>CAUSE_MESSAGES</key>
        <value>Could not find the EnterpriseLibrary service|</value>
      </entry>
    </parameters>
</ns2:ELServiceFault>
</detail>

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Comments

eLink User

Hi,

did you have a look into tomcat\logs\ot-elib.log.

Regards

Ursula

From: eLink Entry: Enterprise Library Services Forum [mailto:opentextenterpriselibraryservicesdiscussion@elinkkc.opentext.com]
Sent: Freitag, 10. Juli 2015 10:24
To: eLink Recipient
Subject: ELS 10.5 - Could not find the EnterpriseLibrary service (Admin Client 10.5)

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ELS 10.5 - Could not find the EnterpriseLibrary service (Admin Client 10.5)

Posted byashna.mausin.kazi@accenture.com (Mausin Kazi, Ashna) On 07/10/2015 04:22 AM

In Adminstartaion client when I click on the "Enterprise Library Services" node, it throws an error as "Could not find the enterprise Library".

Also when I checked "localhost_access_log.2015-07-10" in tomcat, below error is returned. Attached is the entire log.

Attachment Links:

localhost_access_log.2015-07-10.log (16 KB)

Error.jpg (132 KB)

[To post a comment, use the normal reply function]
Forum:	Enterprise Library Services Forum
Content Server:	Knowledge Center

AKACC_12

Yes. Its gives error as

015-07-10 16:54:07,890 ERROR [http-bio-8081-exec-7] com.opentext.ecm.appsrv.webservices.APIException -- log(IECMException):Caught ELServiceException
com.opentext.ecm.services.entlib.ELServiceException: Getting all object types failed!<Fri Jul 10 16:54:07 IST 2015> [{error_namespace=ELService, error_code=GetAllTypesFailed, error_category=Operation}] (com.opentext.livelink.service.core.ServiceNotFoundException: Could not find the EnterpriseLibrary service)

eLink User

Did you have installed the CS Module for ELS ?

From: eLink Entry: Enterprise Library Services Forum [mailto:opentextenterpriselibraryservicesdiscussion@elinkkc.opentext.com]
Sent: Freitag, 10. Juli 2015 13:35
To: eLink Recipient
Subject: RE ELS 10.5 - Could not find the EnterpriseLibrary service (Admin Client 10.5)

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RE ELS 10.5 - Could not find the EnterpriseLibrary service (Admin Client 10.5)

Posted byashna.mausin.kazi@accenture.com (Mausin Kazi, Ashna) On 07/10/2015 07:28 AM

Yes. Its gives error as

Attachment Links:

ot-elib.log (12 KB)

[To post a comment, use the normal reply function]
Topic:	ELS 10.5 - Could not find the EnterpriseLibrary service (Admin Client 10.5)
Forum:	Enterprise Library Services Forum
Content Server:	Knowledge Center

eLink User

You need to install the required Enterprise Library Services Content Server Modules on Content Server and there are mandatory patches for Content Server that must be installed. There are also some further configuration steps outlined in the Installation Guide.

I would suggest to work through the configuration based on the ELS 10.5 Installation Guide.

Best Regards

Frank Eiche

From: eLink Entry: Enterprise Library Services Forum [mailto:opentextenterpriselibraryservicesdiscussion@elinkkc.opentext.com]
Sent: Freitag, 10. Juli 2015 13:35
To: eLink Recipient
Subject: RE ELS 10.5 - Could not find the EnterpriseLibrary service (Admin Client 10.5)

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RE ELS 10.5 - Could not find the EnterpriseLibrary service (Admin Client 10.5)

Posted byashna.mausin.kazi@accenture.com (Mausin Kazi, Ashna) On 07/10/2015 07:28 AM

Yes. Its gives error as

Attachment Links:

ot-elib.log (12 KB)

[To post a comment, use the normal reply function]
Topic:	ELS 10.5 - Could not find the EnterpriseLibrary service (Admin Client 10.5)
Forum:	Enterprise Library Services Forum
Content Server:	Knowledge Center

AKACC_12

Hi Frank,

Thank you for your reply.

I understand that Extensions for Enterprise Library module needs to be installed on Content Server. But I could not find the download for this module on the opentext site. Could you guide me for this setup?

Also I am refereing the guide, OpenText Content Suite Platform 10.5 SP1 - Installation and Upgrade Guide English (EL100500-01-IGD-EN-3). FYI, we did content server installation using content server setup and not from the ELS Master Setup.

Regards,
Ashna Kazi

eLink User

Hi Ashna,

The modules are on the ISO image itself. You need to install those modules and all the required patches+hotfixes. And, you also need to configure Content Web Services.

These points are relevant:

2.4.2 Installing Content Server and related components
2.4.3 Installing additional modules for Content Server

Best Regards

Frank Eiche

From: eLink Entry: Enterprise Library Services Forum [mailto:opentextenterpriselibraryservicesdiscussion@elinkkc.opentext.com]
Sent: Montag, 13. Juli 2015 06:21
To: eLink Recipient
Subject: RE RE ELS 10.5 - Could not find the EnterpriseLibrary service (Admin Client 10.5) 2

RE RE ELS 10.5 - Could not find the EnterpriseLibrary service (Admin Client 10.5) 2

Posted byashna.mausin.kazi@accenture.com (Mausin Kazi, Ashna) On 07/13/2015 12:15 AM

Hi Frank,

Thank you for your reply.

Regards,
Ashna Kazi

[To post a comment, use the normal reply function]
Topic:	ELS 10.5 - Could not find the EnterpriseLibrary service (Admin Client 10.5)
Forum:	Enterprise Library Services Forum
Content Server:	Knowledge Center

AKACC_12

Hi Frank,

Thank you. This fixed the problem.

Regards,

Ashna Kazi