Update Comments for a Workflow Step via .Net Webservices

Hello,

Wanted to check with the community if anyone tried updating the workflow comments data for 'current' workflow step via webservices.

Thanks,

Mahesh

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André_Roy

Hi Mahesh,

Yes, I have added comments to the current workflow task. Below is a high level overview of the calls that I made to achieve this:

Assume you log-in as the user who’s been assigned the workflow task.
Call GetProcessStatus() to get a list of all the workflows tasks and find which task has a status of “Ready”.
When you have the ID of the current task, call GetWorkItemData() to get all ApplicationData which includes attributes, comments, etc.
Iterate through the ApplicationData list to find the type ‘CommentData’ and insert a new Comment.
Call UpdateWorkItemData() to apply/save the changes.
Call CompleteWorkItem() to complete the task.

I hope this is helpful.

Regards,

André Roy
Principal Technical Analyst

Mahesh Pinnamaneni

Hi Andre,

Thanks for the response.

I was actually doing the same thing but still not setting.

I created the ActivityComment object and set all the variables like ActivityID, Name, CommentDate, Comment, etc and then added back to the ActivityComment array and updateworkitemdata. I also noticed that if I getworkitemdata and then update only form attributes, then updateworkitemdata, a new blank row for comments is also added. I am running on CS10 Update 2015-06.

André_Roy

Hi Mahesh,

I’ve attached a sample C# program that adds a new comment to a workflow task which is “ready”, then completes the step. You will simply need to replace the WorkID and SubWorkID variables with an actual Workflow ID from your system.

This is the method which I found to work well when adding comments to a workflow.

André Roy
Principal Technical Analyst

WF Comments Program.zip

Mahesh Pinnamaneni

Hi Andrey,

Interesting. Worked perfect. Thank you so much for the snippet.