doc.fetch statistics and ContentServer web service file open

Phil Cheung

Hello
we are on Content Server version 10.1.

I have to track how many time is file open for most viewed files. I know that if file is open in CS10 UI, Recd_OperationSummary table keeps track of it where Action = 'doc.fetch'. I have a requirement to build an application that has to download files using ContentServer web service so I need to know:

1. Will opening document using web service increase the count in this table with Action='doc.fetch'
2. If not is CS10 server tracking how many times file is open using web service, and how can I get that information?

Thanks

 

AKropp

Hi Phil,

 

I could be wrong but on a quick test check…

 

<![if !supportLists]>1)     <![endif]>CWS definitely doesn’t use doc.fetch request handler.  It doesn’t look like Recd_OperationSummary captures any web service calls at all… interesting.

<![if !supportLists]>2)     <![endif]>Given the second statement there I’d say your best bet is to run your web services app with a unique user account and you can track it through the standard audit information.  When I did my spot check it shows up as a regular “Version X Opened” audit event.

 

AK

 

 

From: eLink Entry: Content Server Development Forum [mailto:development@elinkkc.opentext.com]
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Subject: doc.fetch statistics and ContentServer web service file open

 

doc.fetch statistics and ContentServer web service file open

Posted by Cheung, Phil On 09/15/2016 01:47 PM

 

Hello we are on Content Server version 10.1. I have to track how many time is file open for most viewed files. I know that if file is open in CS10 UI, Recd_OperationSummary table keeps track of it where Action = 'doc.fetch'. I have a requirement to build an application that has to download files using ContentServer web service so I need to know: Will opening document using web service increase the count in this table with Action='doc.fetch' If not is CS10 server tracking how many times file is open using web service, and how can I get that information? Thanks

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