Unknown livelink root type UndeleteWS

Hello,

I'm using xECM 16 and in the ot-elib log file I see this error.

I don't know why I'm getting this error. Can someone help me?

Thank you.

2017-06-09 21:16:31,801 ERROR [http-nio-8080-exec-10] com.opentext.ecm.services.entlib.impl.ELService -- Unknown livelink root type UndeleteWS
com.opentext.ecm.services.entlib.ELServiceException: Getting element failed!<Fri Jun 09 21:16:31 ART 2017> [{error_namespace=ELService, ObjectId=UndeleteWS, error_code=GetElementFailed, error_category=Operation}] (com.opentext.livelink.service.core.LivelinkException: Unknown Root Type.)
   at com.opentext.ecm.services.entlib.impl.LesService.getRootNode(LesService.java:1364)
   at com.opentext.ecm.services.entlib.impl.LivelinkRoots.loadRootNodes(LivelinkRoots.java:265)
   at com.opentext.ecm.services.entlib.impl.LivelinkRoots.getUserRootTypes(LivelinkRoots.java:241)
   at com.opentext.ecm.services.entlib.impl.LivelinkRoots.getRootType(LivelinkRoots.java:182)
   at com.opentext.ecm.services.entlib.impl.LivelinkRoots.isRoot(LivelinkRoots.java:203)
   at com.opentext.ecm.services.entlib.impl.ELService.getNature(ELService.java:13894)
   at com.opentext.ecm.services.entlib.impl.ELService.node2Obj(ELService.java:11168)
   at com.opentext.ecm.services.entlib.impl.ELService.getELRecord(ELService.java:9968)
   at com.opentext.ecm.services.entlib.impl.ELService.getObjects(ELService.java:1829)
   at com.opentext.ecm.api.entlib.impl.ser.ELService.getObjectsEx(ELService.java:565)
   at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
   at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
   at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
   at java.lang.reflect.Method.invoke(Unknown Source)
   at sun.reflect.misc.Trampoline.invoke(Unknown Source)
   at sun.reflect.GeneratedMethodAccessor137.invoke(Unknown Source)
   at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
   at java.lang.reflect.Method.invoke(Unknown Source)
   at sun.reflect.misc.MethodUtil.invoke(Unknown Source)
   at sun.reflect.GeneratedMethodAccessor146.invoke(Unknown Source)
   at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
   at java.lang.reflect.Method.invoke(Unknown Source)
   at com.sun.xml.ws.api.server.MethodUtil.invoke(MethodUtil.java:83)
   at com.sun.xml.ws.api.server.InstanceResolver$1.invoke(InstanceResolver.java:250)
   at com.sun.xml.ws.server.InvokerTube$2.invoke(InvokerTube.java:149)
   at com.sun.xml.ws.server.sei.SEIInvokerTube.processRequest(SEIInvokerTube.java:88)
   at com.sun.xml.ws.api.pipe.Fiber.__doRun(Fiber.java:1136)
   at com.sun.xml.ws.api.pipe.Fiber._doRun(Fiber.java:1050)
   at com.sun.xml.ws.api.pipe.Fiber.doRun(Fiber.java:1019)
   at com.sun.xml.ws.api.pipe.Fiber.run(Fiber.java:813)
   at com.sun.xml.ws.api.pipe.Fiber.start(Fiber.java:420)
   at com.sun.xml.ws.server.WSEndpointImpl.processAsync(WSEndpointImpl.java:368)
   at com.sun.xml.ws.server.WSEndpointImpl.process(WSEndpointImpl.java:398)
   at com.sun.xml.ws.transport.http.HttpAdapter.invokeAsync(HttpAdapter.java:734)
   at com.sun.xml.ws.transport.http.servlet.ServletAdapter.invokeAsync(ServletAdapter.java:212)
   at com.sun.xml.ws.transport.http.servlet.WSServletDelegate.doGet(WSServletDelegate.java:161)
   at com.sun.xml.ws.transport.http.servlet.WSServletDelegate.doPost(WSServletDelegate.java:197)
   at com.sun.xml.ws.transport.http.servlet.WSServlet.doPost(WSServlet.java:81)
   at javax.servlet.http.HttpServlet.service(HttpServlet.java:648)
   at javax.servlet.http.HttpServlet.service(HttpServlet.java:729)
   at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:292)
   at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)
   at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)
   at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)
   at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)
   at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:212)
   at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:94)
   at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:504)
   at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:141)
   at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:79)
   at org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:620)
   at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:88)
   at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:502)
   at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1132)
   at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:684)
   at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1533)
   at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.run(NioEndpoint.java:1489)
   at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
   at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
   at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
   at java.lang.Thread.run(Unknown Source)
Caused by: com.opentext.livelink.service.core.LivelinkException: Unknown Root Type.

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Comments

appuGmail

Usually if you work with OT Support there will most likely be some patch bundle you may be missing . The undelete workspace is the less popular cousin of OT's Recycle Bin most people just won't use it your code probably enumerated that and probably not coded to handle that

Could you be connecting xecm16 to a pretty old livelink system which still has the undelete module in it?

Ciao, Appu

On Jun 9, 2017, at 7:33 PM, eLink Entry: Enterprise Library Services Forum <opentextenterpriselibraryservicesdiscussion@elinkkc.opentext.com> wrote:

eLink : Unknown livelink root type UndeleteWS
Unknown livelink root type UndeleteWS Posted byLeonardo, WaniewiczOn 06/09/2017 08:32 PM

Hello,I'm using xECM 16 and in the ot-elib log file I see this error.I don't know why I'm getting this error. Can someone help me?Thank you.2017-06-09 21:16:31,801 ERROR [http-nio-8080-exec-10] com.opentext.ecm.services.entlib.impl.ELService -- Unknown livelink root type UndeleteWS
com.opentext.ecm.services.entlib.ELServiceException: Getting element failed!<Fri Jun 09 21:16:31 ART 2017> [{error_namespace=ELService, ObjectId=UndeleteWS, error_code=GetElementFailed, error_category=Operation}] (com.opentext.livelink.service.core.LivelinkException: Unknown Root Type.)
   at com.opentext.ecm.services.entlib.impl.LesService.getRootNode(LesService.java:1364)
   at com.opentext.ecm.services.entlib.impl.LivelinkRoots.loadRootNodes(LivelinkRoots.java:265)
   at com.opentext.ecm.services.entlib.impl.LivelinkRoots.getUserRootTypes(LivelinkRoots.java:241)
   at com.opentext.ecm.services.entlib.impl.LivelinkRoots.getRootType(LivelinkRoots.java:182)
   at com.opentext.ecm.services.entlib.impl.LivelinkRoots.isRoot(LivelinkRoots.java:203)
   at com.opentext.ecm.services.entlib.impl.ELService.getNature(ELService.java:13894)
   at com.opentext.ecm.services.entlib.impl.ELService.node2Obj(ELService.java:11168)
   at com.opentext.ecm.services.entlib.impl.ELService.getELRecord(ELService.java:9968)
   at com.opentext.ecm.services.entlib.impl.ELService.getObjects(ELService.java:1829)
   at com.opentext.ecm.api.entlib.impl.ser.ELService.getObjectsEx(ELService.java:565)
   at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
   at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
   at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
   at java.lang.reflect.Method.invoke(Unknown Source)
   at sun.reflect.misc.Trampoline.invoke(Unknown Source)
   at sun.reflect.GeneratedMethodAccessor137.invoke(Unknown Source)
   at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
   at java.lang.reflect.Method.invoke(Unknown Source)
   at sun.reflect.misc.MethodUtil.invoke(Unknown Source)
   at sun.reflect.GeneratedMethodAccessor146.invoke(Unknown Source)
   at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
   at java.lang.reflect.Method.invoke(Unknown Source)
   at com.sun.xml.ws.api.server.MethodUtil.invoke(MethodUtil.java:83)
   at com.sun.xml.ws.api.server.InstanceResolver$1.invoke(InstanceResolver.java:250)
   at com.sun.xml.ws.server.InvokerTube$2.invoke(InvokerTube.java:149)
   at com.sun.xml.ws.server.sei.SEIInvokerTube.processRequest(SEIInvokerTube.java:88)
   at com.sun.xml.ws.api.pipe.Fiber.__doRun(Fiber.java:1136)
   at com.sun.xml.ws.api.pipe.Fiber._doRun(Fiber.java:1050)
   at com.sun.xml.ws.api.pipe.Fiber.doRun(Fiber.java:1019)
   at com.sun.xml.ws.api.pipe.Fiber.run(Fiber.java:813)
   at com.sun.xml.ws.api.pipe.Fiber.start(Fiber.java:420)
   at com.sun.xml.ws.server.WSEndpointImpl.processAsync(WSEndpointImpl.java:368)
   at com.sun.xml.ws.server.WSEndpointImpl.process(WSEndpointImpl.java:398)
   at com.sun.xml.ws.transport.http.HttpAdapter.invokeAsync(HttpAdapter.java:734)
   at com.sun.xml.ws.transport.http.servlet.ServletAdapter.invokeAsync(ServletAdapter.java:212)
   at com.sun.xml.ws.transport.http.servlet.WSServletDelegate.doGet(WSServletDelegate.java:161)
   at com.sun.xml.ws.transport.http.servlet.WSServletDelegate.doPost(WSServletDelegate.java:197)
   at com.sun.xml.ws.transport.http.servlet.WSServlet.doPost(WSServlet.java:81)
   at javax.servlet.http.HttpServlet.service(HttpServlet.java:648)
   at javax.servlet.http.HttpServlet.service(HttpServlet.java:729)
   at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:292)
   at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)
   at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)
   at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)
   at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)
   at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:212)
   at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:94)
   at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:504)
   at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:141)
   at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:79)
   at org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:620)
   at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:88)
   at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:502)
   at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1132)
   at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:684)
   at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1533)
   at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.run(NioEndpoint.java:1489)
   at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
   at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
   at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
   at java.lang.Thread.run(Unknown Source)
Caused by: com.opentext.livelink.service.core.LivelinkException: Unknown Root Type.
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Forum: Enterprise Library Services Forum
Content Server: Knowledge Center CS16

Waniewicz Leonardo

Hi,

Thanks for your answer. This is a fresh installation, all components and systems version are 16.

Since there is no more undelete/recycle bin modules, in EL configuration when doing a fresh installation the UndeleteWS is still there, so a manual removal is necessary.

I think OT has to fix the installation image to avoid this.

Chapter 25 – Removing the UndeleteWS from the Enterprise Library configuration

This step is only necessary if you uninstalled the Document Undelete module as described in Uninstalling the Document Undelete module.

To remove the workspace:

Start Administration Client, select the appropriate server and sign in as administrator.
Open Enterprise Library Service > Configuration.
Edit the key elservice.livelinkRoots.roots.
Remove UndeleteWS, and click OK.