SAP ILM ISSUE

Abhijit Mohanty

Hi All,

We had successfully setup ILM WebDAV for SAP system and were able to archive data adk files.

Very recently we started getting error, while archiving data files.

We are getting errors as store jobs are failling due to time out errors .

 

ILM - STORE job fails with "HTTP 402 Payment required.

we have also implmented patch for archive server and enterprise library  and extension of enterprise library for content server. but still we are facing the issue.

 

Thanks,

Abhijit

Andreas_Probst

Please review the ot-elib.log in Tomcat/logs directory. 

Consider contacting OpenText Customer Support or post the file here. 

Andreas Probst 

Sent from mobile device. 

Am 03.09.2017 um 20:41 schrieb eLink Entry: Enterprise Library Services Forum <opentextenterpriselibraryservicesdiscussion@elinkkc.opentext.com>:

eLink : SAP ILM ISSUE

SAP ILM ISSUE

Posted by Mohanty, Abhijit On 09/03/2017 02:38 PM

Hi All,We had successfully setup ILM WebDAV for SAP system and were able to archive data adk files.Very recently we started getting error, while archiving data files.We are getting errors as store jobs are failling due to time out errors . ILM - STORE job fails with "HTTP 402 Payment required.we have also implmented patch for archive server and enterprise library  and extension of enterprise library for content server. but still we are facing the issue. Thanks,Abhijit

Attachment Links:

error.docx (156 KB)

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[To post a comment, use the normal reply function]
Forum:	Enterprise Library Services Forum
Content Server:	Knowledge Center CS16

<error.docx>

Abhijit Mohanty

Attaching the OT elib logs

JohnZepeda

Hi,

 

Take a look athttps://knowledge.opentext.com/knowledge/cs.dll/kcs/kbarticle/view/KB3427049

 

Regards,

John

 

John Zepeda Dominguez              
Senior ECM Consultant | Global Services Nordic

 

OpenText

Karlavagen 108

10451 Stockholm

Sweden

 

Phone:           +46 868 68527

Mobile:          +46766 346 694

Linkedin:         johnzepeda

Twitter:          @OpenTextNordic

Website:        www.opentext.se

 

From: eLink Entry: Enterprise Library Services Forum [mailto:opentextenterpriselibraryservicesdiscussion@elinkkc.opentext.com]
Sent: den 4 september 2017 07:49
To: eLink Recipient
Subject: Re SAP ILM ISSUE

 

[Attachments exceeded pre-set size limits. Use the links provided to access]

Re SAP ILM ISSUE

Posted by Mohanty, Abhijit On 09/04/2017 01:45 AM

 

Attaching the OT elib logs

 

Attachment Links:

ot-elib.log (7 MB)

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[To post a comment, use the normal reply function]
Topic:	SAP ILM ISSUE
Forum:	Enterprise Library Services Forum
Content Server:	Knowledge Center CS16

 

Abhijit Mohanty

Hi John,

We have followed the steps as per the article and patched enterprise library as well as archive server.

UPdate 2017 01 and the extension patches of content server pat105000054,pat105000108,pat105000165,

 

Still we are facing payment required errors.

 

 

So kindly request you  to help on this issue we are getting deadlock over here.

 

 

Thanks,

Abhijit

JohnZepeda

Contact Support

 

John Zepeda Dominguez              
Senior ECM Consultant | Global Services Nordic

 

OpenText

Karlavagen 108

10451 Stockholm

Sweden

 

Phone:           +46 868 68527

Mobile:          +46766 346 694

Linkedin:         johnzepeda

Twitter:          @OpenTextNordic

Website:        www.opentext.se

 

From: eLink Entry: Enterprise Library Services Forum [mailto:opentextenterpriselibraryservicesdiscussion@elinkkc.opentext.com]
Sent: den 4 september 2017 14:56
To: eLink Recipient
Subject: SAP ILM ISSUE

 

SAP ILM ISSUE

Posted by Mohanty, Abhijit On 09/04/2017 08:51 AM

 

Hi John, We have followed the steps as per the article and patched enterprise library as well as archive server. UPdate 2017 01 and the extension patches of content server pat105000054,pat105000108,pat105000165,   Still we are facing payment required errors.     So kindly request you  to help on this issue we are getting deadlock over here.     Thanks, Abhijit

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[To post a comment, use the normal reply function]
Topic:	SAP ILM ISSUE
Forum:	Enterprise Library Services Forum
Content Server:	Knowledge Center CS16

 

Premjit

Hi Abhijit,

Was this issue resolved ?

We are currently on CS: 16.2.3

Archive Center: 16.2.0

Enterprise Library : 16.2.0

OTDS: 16.4.3

We are facing this issue as well.

Thanks & Regards,

Premjit Ger