SAP ILM ISSUE

Hi All,

We had successfully setup ILM WebDAV for SAP system and were able to archive data adk files.

Very recently we started getting error, while archiving data files.

We are getting errors as store jobs are failling due to time out errors .

ILM - STORE job fails with "HTTP 402 Payment required.

we have also implmented patch for archive server and enterprise library and extension of enterprise library for content server. but still we are facing the issue.

Thanks,

Abhijit

error.docx

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Andreas_Probst

Please review the ot-elib.log in Tomcat/logs directory.

Consider contacting OpenText Customer Support or post the file here.

Andreas Probst

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Am 03.09.2017 um 20:41 schrieb eLink Entry: Enterprise Library Services Forum <opentextenterpriselibraryservicesdiscussion@elinkkc.opentext.com>:

eLink : SAP ILM ISSUE

SAP ILM ISSUE

Posted by Mohanty, Abhijit On 09/03/2017 02:38 PM

Hi All,We had successfully setup ILM WebDAV for SAP system and were able to archive data adk files.Very recently we started getting error, while archiving data files.We are getting errors as store jobs are failling due to time out errors . ILM - STORE job fails with "HTTP 402 Payment required.we have also implmented patch for archive server and enterprise library and extension of enterprise library for content server. but still we are facing the issue. Thanks,Abhijit

Attachment Links:

error.docx (156 KB)

[To post a comment, use the normal reply function]
Forum:	Enterprise Library Services Forum
Content Server:	Knowledge Center CS16

<error.docx>

ot-elib.log

Abhijit Mohanty

Attaching the OT elib logs

ot-elib.log

JohnZepeda

Hi,

Take a look athttps://knowledge.opentext.com/knowledge/cs.dll/kcs/kbarticle/view/KB3427049

Regards,

John

John Zepeda Dominguez
Senior ECM Consultant | Global Services Nordic

OpenText

Karlavagen 108

10451 Stockholm

Sweden

Phone: +46 868 68527

Mobile: +46766 346 694

Linkedin: johnzepeda

Twitter: @OpenTextNordic

Website: www.opentext.se

From: eLink Entry: Enterprise Library Services Forum [mailto:opentextenterpriselibraryservicesdiscussion@elinkkc.opentext.com]
Sent: den 4 september 2017 07:49
To: eLink Recipient
Subject: Re SAP ILM ISSUE

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Re SAP ILM ISSUE

Posted by Mohanty, Abhijit On 09/04/2017 01:45 AM

Attaching the OT elib logs

Attachment Links:

ot-elib.log (7 MB)

[To post a comment, use the normal reply function]
Topic:	SAP ILM ISSUE
Forum:	Enterprise Library Services Forum
Content Server:	Knowledge Center CS16

ot-elib.log

Abhijit Mohanty

Hi John,

We have followed the steps as per the article and patched enterprise library as well as archive server.

UPdate 2017 01 and the extension patches of content server pat105000054,pat105000108,pat105000165,

Still we are facing payment required errors.

So kindly request you to help on this issue we are getting deadlock over here.

Thanks,

Abhijit

ot-elib.log

JohnZepeda

Contact Support

John Zepeda Dominguez
Senior ECM Consultant | Global Services Nordic

OpenText

Karlavagen 108

10451 Stockholm

Sweden

Phone: +46 868 68527

Mobile: +46766 346 694

Linkedin: johnzepeda

Twitter: @OpenTextNordic

Website: www.opentext.se

From: eLink Entry: Enterprise Library Services Forum [mailto:opentextenterpriselibraryservicesdiscussion@elinkkc.opentext.com]
Sent: den 4 september 2017 14:56
To: eLink Recipient
Subject: SAP ILM ISSUE