Cannot update the retention in ELS, SAP ILM

Mika_Taiponen

Hello,

We are testing ILM scenario and getting the following error:

Folders are created in CS, but document store fails...

ot-elib.log

2018-03-22 18:30:33,393 TRACE [http-bio-8080-exec-18] com.opentext.ecm.services.ilm.viewengine.elib.Elib -- translateElServiceEx: enter: expectedCode=null, force=false, httpCodeForTargetExists=null, e=com.opentext.ecm.services.entlib.ELServiceException: Can't update the retention period.<Thu Mar 22 18:30:33 EET 2018> [{error_namespace=ELService, error_code=UpdateRetentionFailed, error_category=Operation}] (com.opentext.livelink.service.core.LivelinkException: Could not insert retention [E675086344])
2018-03-22 18:30:33,393 ERROR [http-bio-8080-exec-18] com.opentext.ecm.services.ilm.viewengine.elib.Elib -- translateElServiceEx: Internal error occurred.
com.opentext.ecm.services.entlib.ELServiceException: Can't update the retention period.<Thu Mar 22 18:30:33 EET 2018> [{error_namespace=ELService, error_code=UpdateRetentionFailed, error_category=Operation}] (com.opentext.livelink.service.core.LivelinkException: Could not insert retention [E675086344])

SAP ILM error

 

U4711

Hi Mika,

 

I'd propose you open a ticket at Open Text support.

 

Regards

Uwe

 

From: eLink Entry: Enterprise Library Services Forum [mailto:opentextenterpriselibraryservicesdiscussion@elinkkc.opentext.com]
Sent: Freitag, 23. März 2018 08:52
To: eLink Recipient <devnull@elinkkc.opentext.com>
Subject: Cannot update the retention in ELS, SAP ILM

 

Cannot update the retention in ELS, SAP ILM

Posted bymika.taiponen@atos.net (Taiponen, Mika) On 03/23/2018 03:47 AM

 

Hello, We are testing ILM scenario and getting the following error: Folders are created in CS, but document store fails... ot-elib.log 2018-03-22 18:30:33,393 TRACE [http-bio-8080-exec-18] com.opentext.ecm.services.ilm.viewengine.elib.Elib -- translateElServiceEx: enter: expectedCode=null, force=false, httpCodeForTargetExists=null, e=com.opentext.ecm.services.entlib.ELServiceException: Can't update the retention period.<Thu Mar 22 18:30:33 EET 2018> [{error_namespace=ELService, error_code=UpdateRetentionFailed, error_category=Operation}] (com.opentext.livelink.service.core.LivelinkException: Could not insert retention [E675086344]) 2018-03-22 18:30:33,393 ERROR [http-bio-8080-exec-18] com.opentext.ecm.services.ilm.viewengine.elib.Elib -- translateElServiceEx: Internal error occurred. com.opentext.ecm.services.entlib.ELServiceException: Can't update the retention period.<Thu Mar 22 18:30:33 EET 2018> [{error_namespace=ELService, error_code=UpdateRetentionFailed, error_category=Operation}] (com.opentext.livelink.service.core.LivelinkException: Could not insert retention [E675086344]) SAP ILM error

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