Issue in sending fax with custom Cover Sheet.
We are facing issue in sending fax with custom Cover Sheet.
we have created the cover sheet
in https://test2.myportal.opentext.com/XddsPortal
and able to fetch using MMCoverSheetRetrieve API but while sending Fax, we are
getting coversheet not found Error.
For your reference I have listed below all the request and Response for the
same.
MMCoverSheetRetrieve Request:
<MMCoverSheetRetrieveRequest xmlns="http://ws.easylink.com/MMCoverSheetRetrieve/2011/01">
<SubmitId>COVERSHEETG6116112HEAL</SubmitId>
<ObjectStore>XDDS</ObjectStore>
<MMCoverSheetId ownership="user" objKind="mmcover">COVERSHEETG6116112HEAL</MMCoverSheetId>
</MMCoverSheetRetrieveRequest>
MMCoverSheetRetrieve Response:
<?xml version="1.0" encoding="UTF-8"?>
<Envelope xmlns="http://schemas.xmlsoap.org/soap/envelope/" xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<Header>
<Response xmlns="http://ws.easylink.com/RequestResponse/2011/01">
<SenderKey>http://xoa.xpedite.com/MMRetrieve</SenderKey>
<ProcessingID>0ACD2931-1405-200911095356231</ProcessingID>
</Response>
</Header>
<Body>
<MMCoverSheetRetrieveResult xmlns="http://ws.easylink.com/MMCoverSheetRetrieve/2011/01">
<Status>
<StatusCode>0</StatusCode>
<StatusMessage>OK</StatusMessage>
<SubmissionTime>2020-09-11T09:53:56.231Z</SubmissionTime>
<CompletionTime>2020-09-11T09:53:56.617Z</CompletionTime>
</Status>
<SubmitId>COVERSHEETG6116112HEAL</SubmitId>
<ObjectStore>XDDS</ObjectStore>
<MMCoverSheetId objKind="mmcover" ownership="user">COVERSHEETG6116112HEAL</MMCoverSheetId><DisplayName>CS_G6116112HEAL</DisplayName><MainDocument><DocType>MSW</DocType><DocData format="base64">just removed the base64 format file </DocData>
</MainDocument>
<MappingField>TO</MappingField>
<MappingField>PHONE</MappingField>
<MappingField>FROM</MappingField>
<MappingField>DOC_PAGES</MappingField>
<MappingField>ATTN</MappingField>
<MappingField>BILLCODE</MappingField>
<MappingField>CREF</MappingField>
<MappingField>JOBNO</MappingField>
<MappingField>LDATE</MappingField>
<MappingField>NOTES</MappingField>
<MappingField>NOTES_FILE</MappingField>
<MappingField>ORIG_PHONE</MappingField>
<MappingField>SDATE</MappingField>
<MappingField>SJOBNO</MappingField>
<MappingField>SUBJECT</MappingField>
<MappingField>TIME</MappingField>
</MMCoverSheetRetrieveResult>
</Body>
</Envelope>
Fax JobSubmitRequest :
<JobSubmitRequest xmlns="http://ws.easylink.com/JobSubmit/2011/01">
<Message>
<JobOptions>
<FaxOptions>
<FaxCoversheet>
UseCoversheet>yes</UseCoversheet>
<CoversheetName>COVERSHEETG6116112HEAL</CoversheetName>
<CoversheetTo></CoversheetTo>
<CoversheetFrom>(348) 990-3249</CoversheetFrom>
CoversheetAttn>Subject: Test Comments : Test</CoversheetAttn>
</FaxCoversheet>
<FaxMode>standard</FaxMode>
<Subject>Test</Subject>
<Pilotline>
<PilotlineStyle>type1</PilotlineStyle>
<PilotlineText></PilotlineText>
</Pilotline>
</FaxOptions>
</JobOptions>
<Destinations><Fax><Phone>(444) 234-2342</Phone><From>(348) 990-3249</From><To>2002, Test </To></Fax></Destinations>
<Reports>
<DeliveryReport>
<DeliveryReportType>detail</DeliveryReportType>
</DeliveryReport>
</Reports>
<Contents>
<Part>
<Document>
<DocType>text</DocType>
<DocData format="base64">VGVzdA==</DocData>
</Document>
<Treatment>body</Treatment>
</Part>
<Part>
<Document>
<DocType>PDF</DocType>
<Filename>Study Order Entry-Test, Shruthi 07-05-2004 Split Night BiPAP 07-28-2020 02.08.15 am.pdf</Filename>
<DocData format="base64">just removed base64 formated file</DocData>
</Document>
<Treatment>attachment</Treatment>
</Part>
</Contents>
</Message>
</JobSubmitRequest>
Fax JobSubmitResponse :
ERROR
[0] => XOA-2010 [faxREACH: coversheet not found] : : customer no: 592200: cover type: old styleCOVERSHEETG6116112HEALnot found
Answers
-
Please configure your profile for cover_type to mm in webadmin. Since cover_type is not configured in webadmin for your profile it is going and looking for old style coversheet and it is throwing the above error
Prabhakaran R
OpenText0
Categories
- All Categories
- 118 Developer Announcements
- 52 Articles
- 150 General Questions
- 137 Services
- 56 OpenText Hackathon
- 35 Developer Tools
- 20.6K Analytics
- 4.2K AppWorks
- 9K Extended ECM
- 912 Cloud Fax and Notifications
- 82 Digital Asset Management
- 9.3K Documentum
- 30 eDOCS
- 175 Exstream
- 39.8K TeamSite
- 1.7K Web Experience Management
- 6 XM Fax